Re: SBS 2003 wont boot


"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23GOnoSDzGHA.5072@xxxxxxxxxxxxxxxxxxxxxxx
In news:O0%23tTDBzGHA.4972@xxxxxxxxxxxxxxxxxxxx,
Robbie Niblock <robbie@xxxxxxxxxx> typed:
Hi all

Machine is a year old IBM Xeon machine. It's got 1.5GB RAM, 3 x 74GB
disks in a RAID 5 config. SBS Premium - SP1 applied.

(won't help you now, and isn't relevant to your problem, but you should
also have another 74GB disk as a hot spare, if your controller supports
this)

A few days ago Exchange stopped. The customer rebooted the machine
and it wouldn't boot properly. Just before the login, they get this
message:
LSASS.EXE - System Error, security accounts manager initialization
failed because of the following error: An internal error occured.
Error status 0xc00000e5
Please click OK to shutdown this system and reboot into directory
services restore mode, check the event log for more detailed
information.
I rebooted into DSRM and ran "ntdsutil files integrity" which came up
with Jet errors.

Unfortunately there is no system state backup. Can I just uninstall
active directory and set it up again? There is only 5 users on the
network, so it wont be too difficult.

Thanks

<cringe> Ouch, re "no system state backup." You can't just
uninstall/reinstall AD (even if you could boot the box up and dcpromo it,
which I don't think you can do in SBS anyway) and expect anything to work.
You'll have an entirely new AD domain, and your Exchange databases won't
simply open up like magic.

If your RAID isn't hosed, and you can boot up the box in safe mode, see if
you can get *all* the data files copied safely elsewhere...this would be
the first thing I'd do. The second thing I'd do, if I had a customer
breathing down my neck, would be to call PSS...this will be a lot faster
than going back and forth with people in a public newsgroup. It's a flat
rate call.


I have all the data backed up and am going to attempt a repair (on
Microsoft's instructions). I'll update you later :)

Thanks


.

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