RE: Rename Mail Box

Hi,

Thank you for posting here.

Since you mentiined "found out that the e-mail address is still the old
one", I think you need change the SMTP address in ADUC. To do so:

1. Open Active Directory Users and Computers console on SBS Server.

2. Locate the problematic user, point to Properties, and go to email
addresses tab.

3. Highlight primary SMTP address, and click Edit button, change the email
address, for example from David@xxxxxxxxxxx to Lee@xxxxxxxxxxxx then click
OK

4. Uncheck the "Automatically update e-mail addresses based on recipient
policy" option.

Try it again, does this issue persist?

Also I would recommand you create a new profile for this user. A new
profile means a new environment.
How to create new Outlook profile
======================
1. On the Start menu, click Control Panel.

2. Click Switch to Classic View, and then click the Mail icon.

3. In the Mail Setup dialog box, click the Show Profiles button.

4. On the General tab, click to select the "Prompt for a profile to be
used" check
box and then click Add.

5. In the Profile Name box, type a descriptive name for the new profile,
and then
click OK.

6. In the E-mail Accounts dialog box, click "Add a new e-mail account", and
then
click Next.

7. Select the appropriate server type for your new e-mail account, and then
click
Next.

8. Fill in the appropriate information as prompted, and then click "Next
and
Finish" as needed.

9. Click OK. Restart Outlook, then select the new profile when the "Choose
Profile"
dialog prompts and click OK.

You can refer to following MS Knownledge Base article to achieve your goal:

829918 OL2003: How to create a new e-mail profile in Outlook 2003

http://support.microsoft.com/default.aspx?scid=KB;EN-US;829918


Hope this helps, also to keep this thread clean, I recommend you to open a
new thread for further discussion, a support engineer will be assigned(
maybe it will be me again)

Thank you for choosing Microsoft.

Have a nice day!


Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

.