RE: Fax monitor incoming + outgoing calls?

Hi Jonathan,

Thanks for your update. I am glad to know that things are getting fine now.
Thank you for sharing with us how you solved the issue!

I will update the SBS fax services reinstallation steps and I believe it
will benefit many customers and I really appreciate your efforts! Please do
not hesitate to post in this newsgroup if you need any assistance in the
future! We are glad to help-).

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
The customer mail content:
=========================
Dear Jenny

You input is most appreciated.
I did go thorough all the steps as below, again, and still the servcie
woudl nto install.

Becasue of production delays I had to call Microsoft support today,
and I think I found the reason why it did not work.

They suggested that I reboot the computer immediately after deleting
these registry keys and fax programme files + log files.
After rebooting I repeated the uninstall + reinstall and teh process
went ahead without a problem.
I can only assume that this was the only part of the puzzle that
solved the issue??
I sugest add this on the routine you have given below.

Another thing they suggested [which I have also seen on another one of
your posts] if this did nto work was to use teh FaxCfg.msi from
CD3\SBS\fax

I will get back to you on the other issues if I get stuck!!

Regards

Jon
=========================

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Wed, 23 Aug 2006 12:38:54 GMT
Subject: RE: Fax monitor incoming + outgoing calls?
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Hi Jonathan,

Thanks for your update. I really appreciate your time and efforts to the
issue.

The error event 3206 usually happens when a logon script is edited or the
file/directory is somehow locked by another process.

For the fax service issue, please strictly follow the steps below to
trouble shoot the issue:

Step 1: Perform clean boot on the SBS server.

1) Run MSCONFIG.EXE.
2) In the Services tab, click "Hide All Microsoft Services" and click
"Disable All".
3) In the Startup tab, click "Disable All". Click OK. (This will
temporarily prevent third-party programs from running automatically during
start-up.)
4) Restart the computer.

Step 2: Delete the following keys and files:

1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
3) HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Telephony/Country List
4) HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Telephony/Locations
registry Keys

5) C:\Program Files\Microsoft Windows Small Business Server\fax
6) The ''SBSMIS-FAX.log'' file under ''C:\Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs''.
7) The ''SBSMSI-faxcfg.log'' file under ''C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\Logs''.
8) The ''faxsetup.log'' file under ''C:\WINDOWS\''.

Step 3: Uninstall and reinstall the windows fax service from Add/Remove
Windows Components

Step 4: Uninstall and reinstall the SBS fax services from Add/Remove
Programs -> Windows Small Business Server 2003 -> Component Selection->
fax
services

Then please test to see if the SBS fax service is installed successfully.

If the issue persists, please collect the following information and mail
me
for analyze:

1. The ''SBSMIS-FAX.log'' file under ''C:\Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs''.
2. The ''SBSMSI-faxcfg.log'' file under ''C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\Logs''.
3. The ''faxsetup.log'' file under ''C:\WINDOWS\''.
4. Please run command "msinfo32" (no quotation marks) on the SBS server
box
to collect the system information to a .nfo file to send to me. My working
mailbox: v-yanniw@xxxxxxxxxxxxx
5£® Please save the System and Application logs as .evt format and send to
me for analyze.

I appreciate your time and cooperation. I am glad to be assistance to you

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
The customer mail content:
===========================
Hi Jenny

I got stuck with the fax uninstall-reinstall

I went ahead with the original issue we disussed, namely the Fax
uninstall-reinstall but came across problems doing this.
I am unable to reinstall the fax comp + service.
I noticed a similar problem you discussed in a post of March this year
with
soemone else .
I went through the steps you disussed including a clean boot + disabled
all
running programes virus + spam chek etc

But it seems the fax service is not installing fully compeletely. The fax
program files are not apearing under the program files after selecting to
instal fax component services
The process appears to proceed normally, but the fax services are not
installed after the procedure, or if one tries to start the fax service a
mesage comes up that the fax service was started then stopped.
The event viewer gives error 3206
As the fax is not appearing under programme files, there is No faxcfg file
under prog files etc

PLEASE HELP, WE CANNOT FAX THE WHOLE DAY!!!! AND I spent plenty of hours
trying to get it to work!!
I am copying you some logs that wil hopefully help??

With thks

Jonathan

===========================

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Mon, 21 Aug 2006 09:51:23 GMT
Subject: RE: Fax monitor incoming + outgoing calls?
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Hi Jonathan,

Thanks for your update. I appreciate your time. I am sorry for the
delayed
response due to my sick leave and weekend.

From the description, your network adapters may be configured
incorrectly.
Please double check the following settings:

1. Client IP address and the Server internal IP address are in the same
address range.

2. Client is using the server's internal address as its only DNS and WINS
server.

3. Client is using the internal IP address of the SBS server as the
default
gateway. It is incorrect to remain blank on client computers gateway.

Please check the following example to get brief understanding about the
network connection configuration.

Two NIC, one static IP, one router scenario:
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleVi
e
w
&ArticleID=76

After verifying the settings, please re-run the CEICW wizard (Server
management console -> Configuration E-mail and Internet wizard) to
refresh
network connection configuration. Note: Please do not choose "do not
change
¡­" option to re-configure all settings in the wizard.

It is greatly recommended that you take look at the following article to
get detail information about the SBS network connection.

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

Then please logoff and logon client workstations to test, what is the
result?

If you still can not modify the windows firewall setting, let us perform
a
clean boot on the client computer to see if it helps. A Clean Boot will
allow us to isolate any device drivers or programs that are loading at
startup that may be causing a conflict with other device drivers or
programs that are installed in your computer.

1) Run MSCONFIG.EXE.
2) In the Services tab, click "Hide All Microsoft Services" and click
"Disable All".
3) In the Startup tab, click "Disable All". Click OK. (This will
temporarily prevent third-party programs from running automatically
during
start-up.)
4) Restart the computer and check whether the problem still persists.

If the issue persists, please kindly help me collect some information for
analyze:

1. Please capture a screen shot of the error message when tried to modify
the windows firewall setting on the client computer. Please mail the
image
to my working mailbox: v-yanniw@xxxxxxxxxxxxx

2. Please save the Application, System and Security logs as .evt format
on
the client computer and send to me for analyze.

3. Please help me collect the GPO policy report.

You can locate the policie in Group Policy Management console, right
click
the policy to choose Save Reports.. item to save the policy report.
Please
mail them to me.

4. On the SBS server, click Start -> Run, type in "gpmc.msc", click OK.
Right-click Group Policy Results and click Group Policy Results
Wizard...,
click Next, select "Another computer", type the name of a "problematic"
client and click Next. Select "Select a specific user" and then select
the
user who has the problem, click Next. Follow the instructions to generate
a
group policy result report, right-click the report and click Save Report.
Then send it to me at v-yanniw@xxxxxxxxxxxxxx

5. Logon the problematic client with the user account, install the GPMC
tool and re-create a Group Policy results by choosing "This Computer",
"Current User". And also mail the report to me.

You can down the tool and get more information in the following link:
http://www.microsoft.com/windowsserver2003/gpmc/gpmcwp.mspx

6. Please run command "msinfo32" (no quotation marks) on the server box
and
the client computer again to collect system information for analyze.

Please compress all files and send to my working mailbox:
v-yanniw@xxxxxxxxxxxxx

I appreciate your time.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
The customer mail content:
=========================
Thanks Jenny,

Interesting!!
I have looked at most of these steps now, and it is probably related to
the
firewall.
On soem of the Clients, if I disable the firewall, the GPO does connect.

Interestingly I had no problems connecting on any Client via RDC or
Terminal services with the firewall enabled.

I use DHCP for IP control on the whole network.
Nothing specific is set on the gateway on any client [it remains blank]
Remote Admin exception is enabled in GPO
I use WSUS on all clients and they are al patche dup to date.
I can acces exceptions on the firewall settings on Clients, and the
firewall is ON, but cannot be set to OFF!

I will look at the firewall issues you mentioned here.

While I was disabling the firewall on some Clients, I still have one
client
at least that gives me no access even with the firewall disabled.

YOU DO NOT HAVE PERMISISON TO PERFORM THIS OPERAITON
ACCESS IS DENIED

I CAN connect to this Client via termianl Services form the Server, even
with teh firewal ON.

Can you advise me on why this migth be happening on this specifc Client?
I am unaware of making any different settings on this Client to any of
the
others.

With thanks

Jonathan
=========================

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Thu, 17 Aug 2006 10:20:49 GMT
Subject: RE: Fax monitor incoming + outgoing calls?
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Hi Jonathan,

Thanks for your update. I appreciate your time.

For error message, that indicates that there is some network connection
problem between the client computer and the SBS server. Let us check the
following settings:

I. Client IP address and the Server internal IP address are in the same
address range.

II. Client is using the server's internal address as its only DNS and
WINS
server.

III. Client is using the internal IP address of the SBS server as the
default gateway.

IV. Please ensure that you have applied the following updates on the
Windows XP workstation.

872769 You cannot configure Windows Firewall settings or Security Center
http://support.microsoft.com/?id=872769

842933 "The following entry in the [strings] section is too long and has
been
http://support.microsoft.com/?id=842933

After installing the updates, reboot the Windows XP workstations.

V. Please check the following group policy setting to ensure that the
policy "Windows Firewall: Allow remote administration exception" is
enabled
on the client computer.

1. Click "Start", click "Run", type "gpedit.msc" (without the quotation
marks), and then click "OK".
2. Under "Console Root", expand "Computer Configuration", expand
"Administrative Templates", expand "Network", expand "Network
Connections",
expand "Windows Firewall", and then click "Domain Profile".
3. Right-click "Windows Firewall: Allow remote administration
exception",
and then click "Properties".
4. Click "Enabled", and then click "OK".

Please also verify the settings on "Small Business Server Windows
Firewall
policy" on the SBS server.

Then please test the issue again, what is the result?

If the issue persists, please perform the following tests on the
computer
for analyze:

1. Go to the Windows XP workstation, open Services console, double-click
Windows Firewall/Internet Connection service. Stop the service and set
the
startup type from Automatic to Disabled. What''s the result?

2. Please run command "msinfo32" (no quotation marks) on the client
computer to launch System Information console. And click File and then
Save. Save the system information to a .nfo file to send to me. My
working
mailbox: v-yanniw@xxxxxxxxxxxxx

I appreciate your time.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
The customer mail content:
=========================
Dear Jenny

Your assistance is most appreciated.
I will look at all these issues over a quite period.

I forgot to mention another issue which might also be relevant, but
would
appreciate advice if possible.
When I try and test GPO results. I get RPC error with a DOM issue on the
event viewer, when I try and check the results on Client computers.
I did do a search on this error, and the closest I came to was
correcting
was a WMI Security issue on a specific programme related to the link on
the
event viewer error.
I do not remember which programme was referenced.
I went through the process of getting the correct security access for
this
WMI extension, but I still continue getting the RPC error message when
trying to test the GPO result.

I have attached a combined screenshot of the RPC message and the related
event viewer detail.

Please tell me if I must start a different thread for all my questions,
but
the issues may somehow be linked??

Many thanks again.

Jonathan

=========================

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Wed, 16 Aug 2006 14:42:38 GMT
Subject: RE: Fax monitor incoming + outgoing calls?
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Hi Jonathan,

Thanks for your update. I appreciate your time.

I. You are right. I am sorry for missing some sentences in the previous
post. The steps as follows:

The detail steps to install share fax client as follows:

1). Start server management console, locate Client Computers node,
click
Set Up Client Applications link to start Set Up Client Applications
Wizard.
2). In Available Applications page ensure the Shared fax client is
listed
and then follow the steps to deploy the application.
3). When users logon to domain from client computers next time, these
client applications will be launched to install.

II. Yes, you can remove the Outlook from Add/Remove Programs. And also
you
can use Windows Installer Cleanup Utility to remove Outlook totally.

1. Download and install the Windows Installer Cleanup Utility.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301/

2. After you install the Windows Installer CleanUp Utility, click Start
menu-> All
Programs-> Windows Install Clean Up.

3. Highlight Microsoft Outlook 2003 entry in the list and then click
Remove. Quit the Utility.

Note: If you need not use the whole Office 2003, you can remove them
all.

III. To the folder redirection GPO issue:

From the GPO image, that indicates that there is no any application
data
redirection policy configured here. The issue may occur due to that you
changed the folder name. You can convert the folder name to the
original
name to see it the GPO settings back. However I can not guarantee the
process successfully since I do not know how and when the GPO setting
is
removed.

And also please ensure the permissions of the folder that used to place
each user folder configured properly. Please check as follows:

1. NTFS permissions:

Domain Admin: Full Control

Domain Users: Special - Apply onto "This folder and files" -
Allow: Traverse Folder/Execute Files, List Folder/Read Data, Read
Attributes, Read Extended Attributes, Create Folders/Append Data, Read
Permissions

System: Full Control

SBS Folder Operators: Full Control

2. Sharing permissions:

Domain Admins, Domain Users, SBS Folder Operators: Full Control

If the GPO setting does not back, you have to re-configure it.

How to stop Folder Redirection in Windows Server 2003 and in Windows
2000
Server http://support.microsoft.com/kb/888203

Caching Redirected Folders Can Use All Available Disk Space
http://support.microsoft.com/kb/304624

I appreciate your time and efforts. Please let me know if there is any
update to the problem in your end. I am glad to help.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
The customer mail content:
============================
Dear Jenny

Your detailed advice is very much appreciated.
I would like to do this process on a weekend or during a period that I
will
have some more time.
Was there something missing after the following sentence?

will be setup automatically. You can not setup share fax in client
side.
The detail steps to install share fax client:

Regarding Outlook, I never use it on the Server, but I will REMOVE!!
Can I do this by simply using Add/Remove Programmes? or do I need to do
anything further?

As an extra issue which may be of relevance?, if I may ask?
I found some strange issues on my GPO, where I made some changes early
on
in the installaltion od SBS, to folder redirection.
But later on when I wanted to reverse some of these changes I cannot
get
access to any of these user options under Folder redirection.
These GPO items are just missing!!
I removed altogether the actual policy group I had created.
I tried using regsvr to reregister these items, but it did not help??
Is there anything on the Server Information system, that helps to solve
this issue?? I have attached a screen shot to show the problem!!

My feeling is that it has something to do with the fact that I changed
the
"User" folder at one stage to a different name, and I then reverted it
back
to the standard user folder name??
I am using roaming profiles and they are all working fine for at least
8
months now since I noticed this issue.

Any Advice??


With thanks

Jonathan

============================

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Tue, 15 Aug 2006 14:20:23 GMT
Subject: RE: Fax monitor incoming + outgoing calls?
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Hi Jonathan,

Thanks for your time to perform tests and collect information.

I. Based on my research, the issue may occur due to some file is
corrupt
in
Windows fax service. I would like to suggest that we reinstall the
whole
SBS 2003 shared fax to resolve the issue. The detail steps:

A. Rename the keys and files below to *.old

1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
3) C:\Program Files\Microsoft Windows Small Business
Server\fax
4) The ''SBSMIS-FAX.log'' file under ''C:\Program
Files\Microsoft
Integration\Windows Small Business Server 2003\Logs''.
5) The ''SBSMSI-faxcfg.log'' file under ''C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\Logs''.
6) The ''faxsetup.log'' file under ''C:\WINDOWS\''.

B. Delete the following registry keys:

HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Telephony/Country List
HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Telephony/Locations
registry
Keys

C. Access Add/Remove Programs, Add/Remove Windows
Components,
uncheck ''Fax Services'' to uninstall it.

D. Once it is uninstalled, access Add/Remove Programs to
reinstall it.

E. Then, access ''Add/Remove Programs again'', this time,
we
will click ''Change/Remove'' on the ''Windows Small Business Server
2003''
item:

1) Click ''Next'' on the ''Microsoft Windows Small Business
Server
Setup'' page.
2) Click ''Next'' on the ''Windows Configuration'' page.

Note: It states that ''This will take approximately 30 minutes'', it
is
referring to the total time it will take in the first SBS component
installation. For the task such as remove a specific component, it
will
just take couple of minutes.
3) Now, in the ''Component Selection'' page, choose ''Remove''
before the ''Fax Services'' item.
4) Click ''Next'', and then click ''Next'' again to confirm
''Component Summary''. You will be prompted to insert the SBS 2K3
setup
Disc 1.

G. Once the removal process is completed, access ''Windows Small
Business
Server setup'' again in ''Add/Remove Programs'', proceed to the
''Component
Selection'' page, and then choose ''Install'' for the ''Fax Services''
item
to reinstall fax service.

And then we should push the shared fax client application from server
to
client workstations by Deploy Client Application. When users logon
workstations again, the Shared Fax Client application will be setup
automatically. You can not setup share fax in client side. The detail
steps
to install share fax client:

Then please test the issue again to check if every thing is ok now.

II. From the server system information, the Office 2003 including the
Outlook 2003 installed on the SBS server box. We do not support the
coexistence of Outlook and Exchange on the same computer in a
production
environment. Because versions of these two products produce a conflict
of
the MAPI subsystem. The Detail information is addressed in the
following
article.

Microsoft does not support installing Exchange Server components and
Outlook on the same computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;266418

Please remove the outlook from the SBS server first.

Note: since the SBS 2003 is a production server, it is not recommended
that
installing application such as Office on it.

I appreciate your time!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although
we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
The customer mail content:
=========================
Thank you for the response

Outgoing activitiy has been enabled for some time, aand the log file
is
active
Still I can only see reciving faxes on monitor.

I have attached the nfo file and screenshot of monitor.

With thanks

Jonathan

=========================

--------------------
X-Tomcat-ID: 164534197
References: <1155514583.557682.46890@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Mon, 14 Aug 2006 10:12:56 GMT
Subject: RE: Fax monitor incoming + outgoing calls?
X-Tomcat-NG: microsoft.public.windows.server.sbs
Message-ID: <In$g4o4vGHA.5864@xxxxxxxxxxxxxxxxxxxxx>
Newsgroups: microsoft.public.windows.server.sbs
Lines: 121
Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:289495
NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122

Hi Jonathan,

Thanks for using the SBS newsgroup!

From your description, I understand that you want to configure SBS
Fax
to
monitor both incoming fax activity and outbound fax activity. If I am
off
base, please don't hesitate to let me know.

Please check if the outbound activity logging is enabled in fax
console.
To
do so:

1. Open Server Management console -> Fax (Local), right click it to
choose
Properties to open Properties page.

2. Under Activity Logging tab, please ensure both the option "Log
incoming
fax activity" and the option "Log outgoing fax activity" are checked.

3. Run command "services.msc" (no quotation marks) to open the
services
console, please restart the Fax service.

Then please try to send some faxes to see if the outbound fax
activity
is
logging.

More information:
Step-by-Step Guide for Configuring and Using Fax on Windows Small
Business
Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=1b7510a0-1595
-
4
7
7
6
-
a101-c3bec7512594&displaylang=en

If the issue persists, please help me collect the following
information
for
analyze:

1. What is the SBS fax monitor locates you referred to? Please
capture
a
screen shot of it and send to me for analyze.

2. Please run command "msinfo32" (no quotation marks) on the SBS
server
box
to launch System Information console. And click File and then Save.
Save
the system information to a .nfo file to send to me. My working
mailbox:
v-yanniw@xxxxxxxxxxxxx

I appreciate your time. I am happy to be of assistance to you and
look
forward to your reply.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from
your
issue.

Microsoft engineers can only focus on one issue per thread. Although
we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
From: "jonjof" <boebzer2@xxxxxxxxx>
Newsgroups: microsoft.public.windows.server.sbs
Subject: Fax monitor incoming + outgoing calls?
Date: 13 Aug 2006 17:16:23 -0700
Organization: http://groups.google.com
Lines: 16
Message-ID: <1155514583.557682.46890@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
NNTP-Posting-Host: 196.44.150.242
Mime-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
X-Trace: posting.google.com 1155514588 4905 127.0.0.1 (14 Aug 2006
00:16:28 GMT)
X-Complaints-To: groups-abuse@xxxxxxxxxx
NNTP-Posting-Date: Mon, 14 Aug 2006 00:16:28 +0000 (UTC)
User-Agent: G2/0.2
X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2;
SV1;
.NET CLR 1.1.4322; .NET CLR 2.0.50727),gzip(gfe),gzip(gfe)
Complaints-To: groups-abuse@xxxxxxxxxx
Injection-Info: b28g2000cwb.googlegroups.com;
posting-host=196.44.150.242;
posting-account=1fAMow0AAAChTbyVfBKHntbFuOEpoBxg
Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrt
r
a
n
s
!
n
ewsfeed.media.kyoto-u.ac.jp!postnews.google.com!b28g2000cwb.googlegrou
p
s




.

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