Re: SBS 2003 IIS BASED SERVICES FAIL INTERMITTENTLY
- From: "eric jmail" <ericjmail@xxxxxxxxx>
- Date: 22 Aug 2006 11:35:11 -0700
hello again -
in reply to your previous mnessage, i ran ceicw and updated settings as
you recommended after your last message and rebooted
things have been fine until today .... and here i am, back again with
just the same problem: IIS based services are failing - connection
refused message found in iiserr.log file.
have restarted any service that i was allowed to (logged in as domain
admin on server) with no change, scoured event logs and found nothing,
server is not cpu or ram challanged so i;m not sure how toi resolve the
issue - restarting the server is just treating the symptom, not fixing
the problem.
thanks again for your thoughtfulness in your replies.
e
here's my latest config
Windows IP Co\nfiguration
Host Name . . . . . . . . . . . . : server
Primary Dns Suffix . . . . . . . : client.domain
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : client.local
Ethernet adapter OUTSIDE UNTRUSTED:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network
Connection
Physical Address. . . . . . . . . : 00-##-##-##-##-##
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 10.0.0.10
NetBIOS over Tcpip. . . . . . . . : Disabled
Ethernet adapter INSIDE TRUSTED:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8050 PCI-E ASF
Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00--##-##-##-##-##
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.0.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.0.0.10
Primary WINS Server . . . . . . . : 10.0.0.10
Cris Hanna (SBS-MVP) wrote:
Please run ipconfig /all on the server and post the output here
What is each nic connected to?
When you ran CEICW, what type of connection did you choose?
--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup so all can take advantage
"eric jmail" <ericjmail@xxxxxxxxx> wrote in message news:1154971327.685919.123340@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello
I have deployed a very nice (hardware wise) server running SBS 2003
Premium for a client with a 10 user network, 2 of the users are
actaully working remotely. The remote users use outlook 2003 and
HTTPC over RPC, or OWA to get email and are otherwise off the network.
The internal users use companyweb for lightweight information sharing.
The server is running SBS 2003 premium w/SP1. SP1 was deployed by
following the instructions EXACTLY, all updates available in windows
update have been applied as of last friday.
The server runs fine in all regards for weeks at a time and then nearly
anything that uses IIS stops responding. Today (MONDAY) is a day when
everything IIS based web services stop responding.
server has 2 interfaces, 1 outside, one inside, ISA 04 is installed and
runs fine
normally, rebooting the server restores all services to operation, but
today i am trying my best to identify and resolve the problem, rather
than addressing the symptom by restarting the server.
RDP IN - TO SERVER IS WORKING FINE
EMAIL IN / OUT IS WORKING FINE, internal outlook clients can send and
receive
as an example - owa does not work from inside (lan) or outside
(untrusted)
http:// (ip address) /exchange - page cannot be displayed, unavailable
http: //localhost/exchange - page cannot be displayed, unavailable
http://servername/exchange - page cannot be displayed, unavailable
also,
sharepoint admin site - (http://servername:8081) - page cannot be
displayed, unavailable
sharepoint admin site - (http://servername:6936/fpadmdll.dll) - page
connot be displayed,
- same result from other machines inside the LAN
- no changes to router config / isp etc
- No events in the event logs that point to service failure
- IIS admin responds fine, can stop/start the various websites
(default, sharepoint, etc)
expected services are running
- i enabled logging for defaultweb and see only 3 lines indicating
sites are running, but no traffic of use like i see when site is
operating properly
- i did find a lot of entries in HTTPERRx.LOG entries that look like:
2006-08097 13:11:32 - - - - - - - - - 2 connections refused
these entries do correspond to when the problem began, and my
subsequent attempts to test & resolve the problem
- ISA appears to be working fine, user are able to browse, us ftp
clients to outside sites, etc.
QUESTION1 - what is REFUSING CONNECTIONS? ISA? IIS? Something Else?
QUESTION2 - does the connection refused even relate to my problem?
QUESTION3 - how can i enable more logging and reporting that will help
me identify the source of this intermittent service outage that make
the server unable to respond properly and therefore not a good
production environment?
server has 2 2.8GHZ pIV XEON Processors
intel se7520bd2 motherboard
4gb ram
also is running symantec a/v ver 10 w/groupware (exchange)
i have taken care to ensure that all recommended exclusions have been
made in a/v config for exchange, sbs, a/d, sql, sharepoint, etc.
thanks in advance for your kind assistance in this matter
e
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<DIV><FONT face=Arial size=2>Please run ipconfig /all on the server and post the
output here</FONT></DIV>
<DIV><FONT face=Arial size=2>What is each nic connected to?</FONT></DIV>
<DIV><FONT face=Arial size=2>When you ran CEICW, what type of connection did you
choose?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT><BR>-- <BR>Cris Hanna
[SBS-MVP]<BR>--------------------------------------<BR>Please do not respond
directly to me, but only post in the newsgroup so all can take advantage</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"eric jmail" <<A
href="mailto:ericjmail@xxxxxxxxx";>ericjmail@xxxxxxxxx</A>> wrote in message
<A
href="news:1154971327.685919.123340@xxxxxxxxxxxxxxxxxxxxxxxxxxxx";>news:1154971327.685919.123340@xxxxxxxxxxxxxxxxxxxxxxxxxxxx</A>...</DIV>Hello<BR><BR>I
have deployed a very nice (hardware wise) server running SBS 2003<BR>Premium
for a client with a 10 user network, 2 of the users are<BR>actaully working
remotely. The remote users use outlook 2003 and<BR>HTTPC over RPC,
or OWA to get email and are otherwise off the network.<BR>The internal users
use companyweb for lightweight information sharing.<BR><BR><BR>The server is
running SBS 2003 premium w/SP1. SP1 was deployed by<BR>following the
instructions EXACTLY, all updates available in windows<BR>update have been
applied as of last friday.<BR><BR>The server runs fine in all regards for
weeks at a time and then nearly<BR>anything that uses IIS stops
responding. Today (MONDAY) is a day when<BR>everything IIS based web
services stop responding.<BR><BR>server has 2 interfaces, 1 outside, one
inside, ISA 04 is installed and<BR>runs fine<BR>normally, rebooting the server
restores all services to operation, but<BR>today i am trying my best to
identify and resolve the problem, rather<BR>than addressing the symptom by
restarting the server.<BR><BR>RDP IN - TO SERVER IS WORKING FINE<BR>EMAIL IN /
OUT IS WORKING FINE, internal outlook clients can send
and<BR>receive<BR><BR>as an example - owa does not work from inside (lan) or
outside<BR>(untrusted)<BR>http:// (ip address) /exchange - page cannot be
displayed, unavailable<BR>http: //localhost/exchange - page cannot be
displayed, unavailable<BR><A
href="http://servername/exchange";>http://servername/exchange</A> - page cannot
be displayed, unavailable<BR><BR>also,<BR>sharepoint admin site - (<A
href="http://servername:8081";>http://servername:8081</A>) - page cannot
be<BR>displayed, unavailable<BR>sharepoint admin site - (<A
href="http://servername:6936/fpadmdll.dll";>http://servername:6936/fpadmdll.dll</A>)
- page<BR>connot be displayed,<BR><BR>- same result from other machines inside
the LAN<BR>- no changes to router config / isp etc<BR>- No events in the event
logs that point to service failure<BR>- IIS admin responds fine, can
stop/start the various websites<BR>(default, sharepoint, etc)<BR>expected
services are running<BR>- i enabled logging for defaultweb and see only 3
lines indicating<BR>sites are running, but no traffic of use like i see when
site is<BR>operating properly<BR>- i did find a lot of entries in HTTPERRx.LOG
entries that look like:<BR>2006-08097 13:11:32 - - - - - - - - - 2 connections
refused<BR>these entries do correspond to when the problem began, and
my<BR>subsequent attempts to test & resolve the problem<BR>- ISA appears
to be working fine, user are able to browse, us ftp<BR>clients to outside
sites, etc.<BR><BR>QUESTION1 - what is REFUSING CONNECTIONS? ISA?
IIS? Something Else?<BR>QUESTION2 - does the connection refused even
relate to my problem?<BR>QUESTION3 - how can i enable more logging and
reporting that will help<BR>me identify the source of this intermittent
service outage that make<BR>the server unable to respond properly and
therefore not a good<BR>production environment?<BR><BR>server has 2 2.8GHZ pIV
XEON Processors<BR>intel se7520bd2 motherboard<BR>4gb ram<BR>also is running
symantec a/v ver 10 w/groupware (exchange)<BR>i have taken care to ensure that
all recommended exclusions have been<BR>made in a/v config for exchange, sbs,
a/d, sql, sharepoint, etc.<BR><BR>thanks in advance for your kind assistance
in this matter<BR><BR>e<BR></BLOCKQUOTE></BODY></HTML>
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