Re: Exchange Queue Won't Deliver to specific user
- From: v-chacez@xxxxxxxxxxxxx (chace zhang)
- Date: Thu, 17 Aug 2006 02:56:52 GMT
Hi Muffy,
Thank you for posting back.
Since the issue appears on specific mailboxe, so we may try to rebuild the
mailboxe in problem to troubleshoot it.
1. Use Outlook or exmerge tool to export mailbox to PST file. Using exmerg
makes sense to your current situation.
To use the Import and Export Wizard in Outlook:
a. On the File menu in Outlook, click Import and Export.
b. Under "Choose an action to perform", click "Export to a personal folder
file (.pst)", and then click Next.
c. Click to select the MAPI folder that you want to share, and then click
Next.
d. Save the PST file.
To use Exmerge, refer to the following article:
174197 XADM: Microsoft Exchange Mailbox Merge Program (Exmerge.exe)
Information
http://support.microsoft.com/?id=174197
2. Open the PST file from some other Outlook client to verify if we can
access inbox in the PST file.
3. If the PST file is good, go to ADUC (Active Directory Users and
Computers), right-click the problematic user and then click Exchange tasks.
Select remove exchange attributes.
4. Right-click the user again and then click Exchange tasks. Select create
mailbox.
5. Import PST back into mailbox using Exmerge or Outlook.
Hope this helps, if you have any other concerns on this issue, please feel
free to let me know.
Have a nice day!
Chace Zhang (MSFT)
Microsoft CSS Online Newsgroup Support
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| Thread-Topic: Exchange Queue Won't Deliver to specific user
| thread-index: AcbBWgb6CFp3ayp7SuW9Bzrjw4UrFg==
| X-WBNR-Posting-Host: 71.201.0.183
| From: =?Utf-8?B?QWxpc29u?= <Alison@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <87272001-849A-487D-AC81-0D3388D98A4E@xxxxxxxxxxxxx>
<#8MtWWTwGHA.1808@xxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Exchange Queue Won't Deliver to specific user
| Date: Wed, 16 Aug 2006 10:33:03 -0700
| Lines: 69
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|
| I have no quota set for this user (overrode the default) - size is 574MB,
13k
| items
| Status in the local delivery queue is 'Retry' - there is a blue swoosh
icon
| vs the green status checkmark icons on the other queues.
| Number of messages >200
| There is an entry for the 'time next connection retry' time & date
| Using OWA has made NO difference in the results.
| I am convinced it is a server side issue as all the workstations have
zero
| problems with other users and yet, all workstations have a problem with
this
| ONE user.
|
| Exchange appears to just not be able to make a connection to that user
for
| NEW mail, although existing mail still is there, so I assume that means
that
| there is no authentication issue.
|
| Do I need to Reinstall - Repair - Rebuild ????
|
| -Muffy
|
|
|
| "Lanwench [MVP - Exchange]" wrote:
|
| > In news:87272001-849A-487D-AC81-0D3388D98A4E@xxxxxxxxxxxxx,
| > Alison <Alison@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
| > > Exchange Queue Won't Deliver to one user
| > >
| > > ME: Frustrated & have Exhausted all my ideas - Please point me in SOME
| > > direction
| > >
| > > System: SBS Standard - SMTP - No POP - No SP1
| > >
| > > After doing some updates yesterday (and coincidently my Trend CSM
| > > expiring) I noticed that ESM had messages building in the local
| > > delivery queue - all for just one user. That one user is now getting
| > > no incoming email - even logging on from different workstations. All
| > > others users email functions just fine.
| > >
| > > The user can update calendar, notes etc.
| > >
| > > I have cycled Local Cache/NoCache mode, I have rebuilt offline files
| > > (CTRL/SHIFT & Delete of Offline files).
| > >
| > > Seems to me that the fault can not be on any workstation, since other
| > > users have no problem on all the workstations and he has the problem
| > > on every workstation.
| > >
| > > Forcing connection in ESM results in no change nor does unfreezing.
| > >
| > > Upon Laund, Outlook occassionally gives a long pause with the message
| > > "outlook is trying to receive data from the Microsoft Exchange Server
| > > myhost.mydomain.local but after a minute or so finalizes with
| > > Send/Receive complete.
| > >
| > >
| > > Stumped.
| > >
| > > Muffy
| >
| > What is the status of the messages in the queues? Is this user at quota
for
| > his/her Exchange mailbox?
| >
| > Note that you should bypass Outlook for your testing here and use OWA
| > instead.
| >
| > PS: I love "Muffy".
| >
| >
| >
|
.
- References:
- Re: Exchange Queue Won't Deliver to specific user
- From: Lanwench [MVP - Exchange]
- Re: Exchange Queue Won't Deliver to specific user
- From: Alison
- Re: Exchange Queue Won't Deliver to specific user
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