Re: Client Firewall and Outlook

It can manifest itself in a several ways. The most noticeable to my picky
clients is seeing a message they sent sit in the outbox for awhile before it
moves into sent items. Other times they are staring at their inbox with
nothing new and click on a different folder and voila a new message
instantly appears in the inbox. I've tried suggesting they just click back
and forth on folders but they don't seem to like that. Putting outlook.exe
in as an exception ends up being easier than "fighting" with them about it.

"Cris Hanna (SBS-MVP)" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message news:%23fOYvq9vGHA.3364@xxxxxxxxxxxxxxxxxxxxxxx
How would they know? Unless the guy/girl sitting next to them says...Have
you got it...I sent it 15 second ago...LOL
--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup so all
can take advantage
"Steve" <newsgroup@xxxxxxxxxx> wrote in message
news:uVHSom9vGHA.1956@xxxxxxxxxxxxxxxxxxxxxxx
I've got a couple of people that noticed the delay and complained about it
so that's why I had to try to find a fix for it. Most don't even realize if
it happens or not.

"Cris Hanna (SBS-MVP)" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message news:ObpDqa9vGHA.3364@xxxxxxxxxxxxxxxxxxxxxxx
And you know...could just be me...but are you guys really tracking that
stuff that closely?
Somebody sends me an email...I don't worry about it until its 15 mintues
later...

--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup so all
can take advantage
"Steve" <newsgroup@xxxxxxxxxx> wrote in message
news:Ox3I7i8vGHA.1272@xxxxxxxxxxxxxxxxxxxxxxx
Cris-

I have several clients that experience the same behavior as Joseph describes
unless Outllook is added to the firewall exceptions on the local computer.
It happens with both Outlook 2000 and 2003. There is a definite delay in
receiving or sending messages of anywhere from 30 sec. to a minute or so.
Here is a posting from Marina that mentions this:

SP2 is the 'culprit' here. Check this out, a posting from Woody in the
partner groups. I have noticed that method 1 works. Method 2 is probably
already there:

The issue mostly occurs when the Windows Firewall that is automatically
enabled in Windows XP SP2 blocks the incoming UDP (Universal Datagram
Packets) ports. Therefore, the notification sent by the mail from the
exchange server does not reach the user.


To resolve this issue, use either of the following methods:


Method 1
--------
Add Outlook to the Windows Firewall exception list. To do so, follow these
steps:


1. Click "Start", click "Control Panel", and then click "Security Center".


2. Click "Windows Firewall" under "Manage security settings for" area.


3. On the "Exceptions" tab, click "Add Program".


4. In the "Add a Program" dialog box, click "Outlook". Note If you do not
see Outlook, click "Browse", look for the file in <C:\Program
Files\Microsoft Office\Office10\Outlook>, and then click "Open".


5. Click "OK" two times.


Method 2
--------
Configure Outlook to use RPC instead of UDP to receive new e-mail
notifications.


1. To configure the ForcePolling value to RPC in the following registry
subkey, follow these steps:


HKEY_CURRENT_USER\Software\Microsoft\Office\<VersionNumber>\Outlook\RPC


WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.


A. Click "Start", and then click "Run".
B. In the "Open" box, type "regedit" (without the quotation marks), and
then click "OK."
C. Locate, and then click the following key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\RPC (Note that
you may have to create the RPC subkey)
D. Right-click "RPC", point to "New", and then click "Dword Value."
E. Type " ForcePolling" (without the quotation marks), and then press
ENTER.
F. In the right pane, right-click "ForcePolling", and then click "Modify".
G. In the "Edit DWORD Value" dialog box, type "1" (without the quotation
marks), and then click "OK".


2. Configure the ForcePolling value to Group Policy in the following
registry subkey:


HKEY_CURRENT_USER\Software\Policies\Microsoft\


To do so, follow these steps:


A. Locate, and then click the following subkey:
HKEY_CURRENT_USER\Software\Policies\Microsoft
B. On the "Edit" menu, point to "New", and then click "Key".
C. Type "Office" (without the quotation marks), and then press ENTER.
D. Right-click "Office", point to "New", and then click "Key".
E. Type "10.0" (without the quotation marks), and then press ENTER.
F. Right-click "10.0" (without the quotation marks), point to "New", and
then click "Key".
G. Type "Outlook" (without the quotation marks), and then press ENTER.
H. Right-click "Outlook", point to "New", and then click "Key".
I. Type "RPC" (without the quotation marks), and then press ENTER.
J. Right-click "RPC", point to "New", and then click "Dword Value".
K. Type "ForcePolling" (without the quotation marks), and then press
ENTER.
L. In the right pane, right-click "ForcePolling", and then click "Modify".
M. In the "Edit DWORD Value" dialog box, type "1" (without the quotation
marks), and then click "OK" (without the quotation marks).


3. Quit Registry Editor.


4. Restart the computer.


--
Regards,


Marina
Microsoft SBS-MVP



"Cris Hanna (SBS-MVP)" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message news:eI42no7vGHA.1512@xxxxxxxxxxxxxxxxxxxxxxx
You should not require any firewall Exception for Outlook to connect to the
Exchange Server for local mail

--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup so all
can take advantage
"JosephByrns" <josephbyrns@xxxxxxxxx> wrote in message
news:%23jwh6M7vGHA.1808@xxxxxxxxxxxxxxxxxxxxxxx
No, within our internal network from the exchange server (i.e. Exchange on
SBS)
"Cris Hanna (SBS-MVP)" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message news:eXtylL7vGHA.4872@xxxxxxxxxxxxxxxxxxxxxxx
is this to receive email from your ISP's POP3 mail server?

--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup so all
can take advantage
"JosephByrns" <josephbyrns@xxxxxxxxx> wrote in message
news:%23YO4eI7vGHA.4436@xxxxxxxxxxxxxxxxxxxxxxx
I am trying to get outlook to instantly receive email sent to it. I can get
this to work by manually adding outlook as an application exception in
windows firewall, but cannot get it to be correctly added as an exception as
part of a group policy.


"JosephByrns" <josephbyrns@xxxxxxxxx> wrote in message
news:uA30iT6vGHA.1808@xxxxxxxxxxxxxxxxxxxxxxx
I have added Outlook as an application exception to the windows firewall of
the SBS Windows Firewall group policy object. On looking at the registry
on the client XP machine the relevant entry has been added to the list of
application exceptions. When I look at the list of application exceptions
in Control Panel->Windows Firewall->Exceptions, Outlook is not listed
there. I have tried GPUPDATE /FORCE and many reboots but all to no avail.

Does anyone know why the application exception is not listed properly?

Thanks.


.

Relevant Pages

  • Re: Client Firewall and Outlook
    ... It happens with both Outlook 2000 and 2003. ... Add Outlook to the Windows Firewall exception list. ... If you use Registry Editor incorrectly, ... Type "Office" (without the quotation marks), ...
    (microsoft.public.windows.server.sbs)
  • Re: Client Firewall and Outlook
    ... Add Outlook to the Windows Firewall exception list. ... If you use Registry Editor incorrectly, ... Type "Office" (without the quotation marks), ...
    (microsoft.public.windows.server.sbs)
  • Re: Client Firewall and Outlook
    ... Outlook to the exception list via GP does not add Outlook to the exceptions ... list in the Windows Firewall interface BUT DOES have the desired effect on ... Type "Office" (without the quotation marks), ...
    (microsoft.public.windows.server.sbs)
  • Re: Client Firewall and Outlook
    ... Add Outlook to the Windows Firewall exception list. ... If you use Registry Editor incorrectly, ... Type "Office" (without the quotation marks), ... You should not require any firewall Exception for Outlook to connect to the ...
    (microsoft.public.windows.server.sbs)
  • Re: Slow Exchange/Outlook
    ... SP2 is the 'culprit' here. ... To configure the ForcePolling value to RPC in the following registry ... If you use Registry Editor incorrectly, ... E. Type " ForcePolling" (without the quotation marks), ...
    (microsoft.public.windows.server.sbs)
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