RE: SBS 2003 Unable to connect to database STS_Config
- From: v-chacez@xxxxxxxxxxxxx (chace zhang)
- Date: Fri, 11 Aug 2006 06:29:22 GMT
Hi,
Thank you for posting here.
According to your description, I understand you encountered following error
in application log:
#50070: Unable to connect to the database STS_Config on USM\SharePoint.
Check the database connection information and make sure that the database
server is running.
Also you could not use sharepoint (http://companyweb)
I do understand you are in a production environment, but based on my
research, you need do the following action to resolve this issue:
1. Uninstall SQL Server;
2. Reinstall Monitoring and Sharepoint and make sure they work;
3. Install SQL and upgrade the Sharepoint and Monitoring MSDE instances to
SQL Server instances.
To do so
Step One: Uninstall the SQL server
===============================
Uninstall the SQL server from the SBS 2k3 server from add/remove programs
Step two: reinstall sharepoint
=============================
I. Uninstall Intranet
1. Click Start, click Control Panel, and then click Add or Remove
Programs.
2. Select Windows Small Business Server 2003 and then click
Change/Remove. The Setup Wizard appears.
3. Click Next to start the wizard.
4. On the Windows Configuration page, click Next.
5. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Intranet component to Remove, and then
click Next.
6. On the Component Summary page, click Next.
7. Click Finish.
II. Uninstall Microsoft SQL Server Desktop Engine (SHAREPOINT)
In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SHAREPOINT) and then click Remove. A dialog box appears. To confirm that
you want to remove, click Yes.
III. Delete Registry Keys
1. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Intranet
2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server\SHAREPOINT
3. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web
Server Extensions\Ports\Port /LM/W3SVC/4: (Do not delete "Port
/LM/W3SVC/1:" because it is FronPage Server Extension 2002 which is
installed on the Default WebSite. If you see additional "Port
/LM/W3SVC/X:", backup and then remove them)
IV. Delete IIS Virtual Directory
1. Delete SharePoint Central Administration (Do Not Delete Microsoft
SharePoint Administration. It belongs to FronPage Server Extension)
2. Delete Companyweb
Note: If AV software install any extra IIS virtual directory, also remove
them if possible. They sometimes use port 8081 which will conflict with our
SharePoint Central Administration virtual directory.
V. Delete Application Pool
There should be only 4 application pools (DefaultAppPool,
ExchangeApplicationPool, ExchangeMobileBrowseApplicationPool, and
MSSharePointAppPool). Besides those 4, delete all the extra.
VI. Rename Folders
1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT
2. Rename C:\Inetpub\companyweb
VII. Install the intranet component
1. In Add or Remove Programs, select Windows Small Business Server
2003 and then click Change/Remove. The Setup Wizard appears.
2. Click Next.
3. On the Windows Configuration page, click Next.
4. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Intranet and Monitoring components to
Install, and then click Next.
5. On the Logon Information page, click Next.
6. On the Component Summary page, click Next.
7. Click Finish.
VIII. The Installation should still fail, then apply the patch located
at:
http://www.microsoft.com/downloads/details.aspx?FamilyId=CB7E90A1-DE9D-4A83-
85F8-951E9F055BF0&displaylang=en
Setup Three: Upgrade the MSDE instance to SQL
=============================================
The steps upgrading the SharePoint named instance to full SQL are listed in
the premiuminstallsteps.htm on the root of the Premium CD. After SQL
installation, you should only have the following 2 items in ''Add/Remove
Programs'':
? Microsoft SQL Server 2000 (SHAREPOINT)
? Microsoft SQL Server Desktop Engine (SBSMONITORING)
In addition, you can also find the steps on how to upgrade to SQL server in
the following KB article
How to turn on full-text search in Windows SharePoint Services on a Windows
Small Business Server 2003-based computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;837367
After performing the steps in above article, your WSS content database
management is upgraded from MSDE to SQL and you will also have full-text
search function.
For more information, I would also like to give you the following article.
829113 How to restore a Windows SharePoint Services CompanyWeb database
after the intranet component and SQL Server or MSDE 2000 have been removed
on Windows Small Business Server
http://support.microsoft.com/?id=829113
829114 How to remove and how to install the Windows Small Business Server
2003 SharePoint Services Companyweb Web site
http://support.microsoft.com/?id=829114
If you have any further questions or concerns, please feel free to let us
know. Thanks for your time and we look forward to hearing from you.
Have a nice day!
Best Regards,
Chace Zhang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: "CCRick" <technical.mgr@xxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: SBS 2003 Unable to connect to database STS_Config
| Date: 10 Aug 2006 05:54:20 -0700
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|
| I have a Windows 2003 Server customer that I recently aquired. In the
| application log an entry is made every 20 seconds, #50070, Unabale to
| connect to the database STS_Configon servername\SharePoint. Check the
| database conneaction information and make sure that the database server
| is running. When I try to access companyweb, I get "HTTP Error 401.2 -
| Unauthorized: Access is denied due to server configuration.
| Internet Information Services (IIS)". I am told historically that MSDE
| was removed from the server then re-installed and upgraded to SQL.
| This is a production server and therefore, a format and reinstall is
| out of the question.
|
| Any assistance is appreciated.
|
|
.
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