RE: Mail System DLL is Invalid from within FAX console

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Hi,

Thank you for posting back.

According to my knowledge, the Shared Fax Service included in SBS 2003 has
four methods to process incoming faxes, which include:

Route through e-mail
Store in a folder
Print
Store in a document library

To narrow down this issue, please perform the following steps:

Open Server Management, locate Fax(Local), in right pane, click Configure
Fax Services Wizard, during this wizard, enable store in folder feature.

And reproduce this issue, compare the three tif files, in "incoming faxes"
public folder; forwarded public folder and the folder that you configured
in previous step.

You can send these files to me. Email address: v-chacez@xxxxxxxxxxxxx

In addition, please perform a clean boot on client. To do so:
1. Click Start, click Run, type in "Msconfig" (without the quotation
marks), and click OK.
2. In the System Configuration Utility (Msconfig) window, click to select
the Selective Startup.
3. Click to clear the check marks from all of the choices below Selective
Startup.
4. Click OK to close the Msconfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.

More info please refer to following article:
310353 How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353

Hope this helps, I look forward to your update.

Have a nice day!

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| X-Tomcat-ID: 181540783
| References: <27ECDC2C-EB7A-4913-8ACF-59FE9CEE19EB@xxxxxxxxxxxxx>
<mhe$amguGHA.5872@xxxxxxxxxxxxxxxxxxxxx>
<88CF1324-A574-40B2-9DCE-E02F525065BD@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-chacez@xxxxxxxxxxxxx (chace zhang)
| Organization: Microsoft
| Date: Tue, 08 Aug 2006 09:20:55 GMT
| Subject: RE: Mail System DLL is Invalid from within FAX console
| X-Tomcat-NG: microsoft.public.windows.server.sbs
| Message-ID: <RvSW3vsuGHA.3304@xxxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Lines: 225
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:287872
| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| Hi,
|
| Thank you for posting back! It's by design.
|
| According to my knowledge, the Shared Fax Service included in SBS 2003
has
| four methods to process incoming faxes, which include:
|
| Route through e-mail
| Store in a folder
| Print
| Store in a document library
|
| By default, we can use the "Route through e-mail" method to forward all
| incoming faxes to a mailbox or public folder on your Exchange Server by
| specifying a SMTP e-mail address. To configure the "Route through
e-mail",
| please follow these steps on your SBS 2003 Server:
|
| 1. Start Server Management.
|
| 2. Right-click Fax (Local), and then select Properties.
|
| 3. On the Receipts tab, click to enable all check boxes under the SMTP
| e-mail section.
|
| 4. Then expand to go to Fax -> Devices and Providers -> Devices -> your
fax
| modem device -> Incoming methods.
|
| 5. In the right pane, double-click "Route through e-mail" to open its
| Properties, and then on the E-mail tab, type a SMTP e-mail address of the
| mailbox or public folder you want to store the incoming faxes.
|
|
| Have a nice day!
|
| Best Regards,
|
| Chace Zhang (MSFT)
|
| Microsoft CSS Online Newsgroup Support
|
| Get Secure! - www.microsoft.com/security
|
| =====================================================
| This newsgroup only focuses on SBS technical issues. If you have issues
| regarding other Microsoft products, you'd better post in the
corresponding
| newsgroups so that they can be resolved in an efficient and timely
manner.
| You can locate the newsgroup here:
| http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
|
| When opening a new thread via the web interface, we recommend you check
the
| "Notify me of replies" box to receive e-mail notifications when there are
| any updates in your thread. When responding to posts via your newsreader,
| please "Reply to Group" so that others may learn and benefit from your
| issue.
|
| Microsoft engineers can only focus on one issue per thread. Although we
| provide other information for your reference, we recommend you post
| different incidents in different threads to keep the thread clean. In
doing
| so, it will ensure your issues are resolved in a timely manner.
|
| For urgent issues, you may want to contact Microsoft CSS directly. Please
| check http://support.microsoft.com for regional support phone numbers.
|
| Any input or comments in this thread are highly appreciated.
|
| =====================================================
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
| --------------------
| | Thread-Topic: Mail System DLL is Invalid from within FAX console
| | thread-index: Aca6VaQZEn8lObF/SJC3vYm84tkcwg==
| | X-WBNR-Posting-Host: 68.0.167.142
| | From: =?Utf-8?B?QmFyYWJiYXM=?= <Barabbas@xxxxxxxxxxxxxxxxxxxxxxxxx>
| | References: <27ECDC2C-EB7A-4913-8ACF-59FE9CEE19EB@xxxxxxxxxxxxx>
| <mhe$amguGHA.5872@xxxxxxxxxxxxxxxxxxxxx>
| | Subject: RE: Mail System DLL is Invalid from within FAX console
| | Date: Mon, 7 Aug 2006 12:14:01 -0700
| | Lines: 119
| | Message-ID: <88CF1324-A574-40B2-9DCE-E02F525065BD@xxxxxxxxxxxxx>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | charset="Utf-8"
| | Content-Transfer-Encoding: 8bit
| | X-Newsreader: Microsoft CDO for Windows 2000
| | Content-Class: urn:content-classes:message
| | Importance: normal
| | Priority: normal
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| | Newsgroups: microsoft.public.windows.server.sbs
| | Path: TK2MSFTNGXA01.phx.gbl
| | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:287695
| | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| | X-Tomcat-NG: microsoft.public.windows.server.sbs
| |
| | I tested the fax services and it is forwarding the faxes via exchange
| just
| | the send to function will not work from within the fax console...
| |
| | "chace zhang" wrote:
| |
| | > Hi,
| | >
| | > Thank you for posing here.
| | >
| | > Before we troubleshoot this issue, I would like to explain the error
| | > message "mail system dll is invalid". This is an expected error
message
| on
| | > the SBS server with the "Mail To' option from the FAX console,
because
| this
| | > function calls the Outlook mail program to process the request,
however
| | > Outlook is not supported to be installed on the SBS server. Because
| after
| | > the Exchange server is installed on the server box, the mapi32.dll
will
| be
| | > replaced with an Exchange version. This mapi32.dll does not support
the
| | > mail to function. We always use this ''Mail to'' function on client
| site.
| | >
| | > To workaround "mail system dll is invalid" issue, you could replace
the
| DLL
| | > file and call Outlook Express as the mail program
| | >
| | > 1. Rename Mapi32.dll (the Exchange Server version) in
\windows\system32
| to
| | > mapi32x.dll.
| | > 2. Rename the mapistub.dll in \windows\system32 to mapi32.dll.
| | > 3. Now when you open the Fax Console, right click a Fax, and select
| "Mail
| | > To", Outlook Express is invoked and we can use this send the fax
| manually
| | > from the server.
| | >
| | > Also in SBS 2003 you can choose one or more methods to route inbound
| faxes.
| | > These routing methods are as follows:
| | >
| | > - Route through e-mail. Routes the fax to a single e-mail address on
or
| | > outside the local network.
| | >
| | > - Store in a folder. Routes the fax to a shared file system folder.
| | >
| | > - Print. Routes the fax to an installed print device.
| | >
| | > - Store in a document library. Routes the fax to a document library
on
| your
| | > company's internal Web site.
| | >
| | > For more information, please refer to the following KB article:
| | >
| | > 311529 SBS: How to configure the Shared Fax service to route incoming
| fax
| | > jobs
| | > http://support.microsoft.com/?id=311529
| | >
| | >
| | > Hope this clarified, if you have any other concerns or need more
| assistants
| | > on this issue, please feel free to let me know!
| | >
| | > Have a nice day!
| | >
| | > Best Regards,
| | >
| | > Chace Zhang (MSFT)
| | >
| | > Microsoft CSS Online Newsgroup Support
| | >
| | > Get Secure! - www.microsoft.com/security
| | >
| | > =====================================================
| | > This newsgroup only focuses on SBS technical issues. If you have
issues
| | > regarding other Microsoft products, you'd better post in the
| corresponding
| | > newsgroups so that they can be resolved in an efficient and timely
| manner.
| | > You can locate the newsgroup here:
| | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| | >
| | > When opening a new thread via the web interface, we recommend you
check
| the
| | > "Notify me of replies" box to receive e-mail notifications when there
| are
| | > any updates in your thread. When responding to posts via your
| newsreader,
| | > please "Reply to Group" so that others may learn and benefit from
your
| | > issue.
| | >
| | > Microsoft engineers can only focus on one issue per thread. Although
we
| | > provide other information for your reference, we recommend you post
| | > different incidents in different threads to keep the thread clean. In
| doing
| | > so, it will ensure your issues are resolved in a timely manner.
| | >
| | > For urgent issues, you may want to contact Microsoft CSS directly.
| Please
| | > check http://support.microsoft.com for regional support phone numbers.
| | >
| | > Any input or comments in this thread are highly appreciated.
| | >
| | > =====================================================
| | >
| | > This posting is provided "AS IS" with no warranties, and confers no
| rights.
| | >
| | > --------------------
| | > | Thread-Topic: Mail System DLL is Invalid from within FAX console
| | > | thread-index: Aca359fvaB3G/flMQAeIFWw7qQw0QA==
| | > | X-WBNR-Posting-Host: 68.0.167.142
| | > | From: =?Utf-8?B?QmFyYWJiYXM=?= <Barabbas@xxxxxxxxxxxxxxxxxxxxxxxxx>
| | > | Subject: Mail System DLL is Invalid from within FAX console
| | > | Date: Fri, 4 Aug 2006 10:03:01 -0700
| | > | Lines: 3
| | > | Message-ID: <27ECDC2C-EB7A-4913-8ACF-59FE9CEE19EB@xxxxxxxxxxxxx>
| | > | MIME-Version: 1.0
| | > | Content-Type: text/plain;
| | > | charset="Utf-8"
| | > | Content-Transfer-Encoding: 8bit
| | > | X-Newsreader: Microsoft CDO for Windows 2000
| | > | Content-Class: urn:content-classes:message
| | > | Importance: normal
| | > | Priority: normal
| | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| | > | Newsgroups: microsoft.public.windows.server.sbs
| | > | Path: TK2MSFTNGXA01.phx.gbl
| | > | Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:287051
| | > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | > |
| | > | Within the Fax Console, if I right click on a fax and select send
to
| it
| | > | returns ââ?¬Å?Mail System DLL is Invalidââ?¬Â?. Is this normal
does
| this mean
| | > the fax
| | > | service will not route faxes via email?
| | > |
| | >
| | >
| |
|
|

.

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