Re: SBS 2003 IIS BASED SERVICES FAIL INTERMITTENTLY
- From: "Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
- Date: Tue, 8 Aug 2006 15:11:33 -0500
Hi Eric,
You need to make some changes to this topology and configuration. The idea
is that the SBS/ISA is the gateway to the internet for all lan connected
computers. If I read your post correctly, you have a switch where the SBS
external nic - and all the client PC's - are connected to the
router/internet. ISA isn't doing much for you, other than keeping your lan
clients isolated from the server ;-/ Which isn't what you want. That needs
to be changed, so the switch is connected to all the LAN nics (including the
SBS <trusted> nic), and only the SBS external nic is connected to the
router/internet.
Your IP configs would look like this.
Router inside IP = 192.168.0.1, Subnet 255.255.255.0
SBS External NIC = 192.168.0.x, Subnet 255.255.255.0, Gateway 192.168.0.1,
DNS 10.0.0.10
Note: .2 would be a good number for the .x above; DNS needs to point to the
SBS internal nic.
SBS Internal NIC = 10.0.0.10, Subnet 255,255.255.0, Gateway (empty), DNS
10.0.0.10
NOTE: Static configuration on this nic as well.
Run DHCP server on your SBS, and set all client machine nics to dynamic. In
order to use the default SBS DHCP, you should probably change the server nic
from .10 to .9 or lower, as that's in the SBS DHCP default exclusion range.
Changing the server IP is done by running a the 'change IP wizard'.
Once you have your nics configured, run the Connect to the Internet wizard,
and provide your ISPs DNS sever IP(s) for external resolution, they
shouldn't be entered on your nic the way you have them.
--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius
"eric jmail" <ericjmail@xxxxxxxxx> wrote in message
news:1155060794.194746.79950@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello Chris, thanks for your reply, here are the answere to your
questions
1a. the outside network interface connects to a netgear FVL328 router,
then connects to comcast cable modem
comcast ip is static, the inside address of this router is 192.168.0.1
1b. the inside network interface connects to a SMC managed switch where
all the other computers in the lan connect
2. CEICW selection made during install was connects throught the
internet through a router
3. here is the ipconfig you asked for:
Windows IP Configuration
Host Name . . . . . . . . . . . . : server
Primary Dns Suffix . . . . . . . : __clientdomain_.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : _clientdomain_.local
Ethernet adapter OUTSIDE UNTRUSTED:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network
Connection
Physical Address. . . . . . . . . : 00-##-##-##-##-##
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 64.45.128.4
NetBIOS over Tcpip. . . . . . . . : Disabled
Ethernet adapter INSIDE TRUSTED:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8050 PCI-E ASF
Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-##-##-##-##-##
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.0.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.0.0.10
Primary WINS Server . . . . . . . : 10.0.0.10
--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup so
all can take advantage
"eric jmail" <ericjmail@xxxxxxxxx> wrote in message
news:1154971327.685919.123340@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello
I have deployed a very nice (hardware wise) server running SBS 2003
Premium for a client with a 10 user network, 2 of the users are
actaully working remotely. The remote users use outlook 2003 and
HTTPC over RPC, or OWA to get email and are otherwise off the network.
The internal users use companyweb for lightweight information sharing.
The server is running SBS 2003 premium w/SP1. SP1 was deployed by
following the instructions EXACTLY, all updates available in windows
update have been applied as of last friday.
The server runs fine in all regards for weeks at a time and then nearly
anything that uses IIS stops responding. Today (MONDAY) is a day when
everything IIS based web services stop responding.
server has 2 interfaces, 1 outside, one inside, ISA 04 is installed and
runs fine
normally, rebooting the server restores all services to operation, but
today i am trying my best to identify and resolve the problem, rather
than addressing the symptom by restarting the server.
RDP IN - TO SERVER IS WORKING FINE
EMAIL IN / OUT IS WORKING FINE, internal outlook clients can send and
receive
as an example - owa does not work from inside (lan) or outside
(untrusted)
http:// (ip address) /exchange - page cannot be displayed, unavailable
http: //localhost/exchange - page cannot be displayed, unavailable
http://servername/exchange - page cannot be displayed, unavailable
also,
sharepoint admin site - (http://servername:8081) - page cannot be
displayed, unavailable
sharepoint admin site - (http://servername:6936/fpadmdll.dll) - page
connot be displayed,
- same result from other machines inside the LAN
- no changes to router config / isp etc
- No events in the event logs that point to service failure
- IIS admin responds fine, can stop/start the various websites
(default, sharepoint, etc)
expected services are running
- i enabled logging for defaultweb and see only 3 lines indicating
sites are running, but no traffic of use like i see when site is
operating properly
- i did find a lot of entries in HTTPERRx.LOG entries that look like:
2006-08097 13:11:32 - - - - - - - - - 2 connections refused
these entries do correspond to when the problem began, and my
subsequent attempts to test & resolve the problem
- ISA appears to be working fine, user are able to browse, us ftp
clients to outside sites, etc.
QUESTION1 - what is REFUSING CONNECTIONS? ISA? IIS? Something Else?
QUESTION2 - does the connection refused even relate to my problem?
QUESTION3 - how can i enable more logging and reporting that will help
me identify the source of this intermittent service outage that make
the server unable to respond properly and therefore not a good
production environment?
server has 2 2.8GHZ pIV XEON Processors
intel se7520bd2 motherboard
4gb ram
also is running symantec a/v ver 10 w/groupware (exchange)
i have taken care to ensure that all recommended exclusions have been
made in a/v config for exchange, sbs, a/d, sql, sharepoint, etc.
thanks in advance for your kind assistance in this matter
e
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<DIV><FONT face=Arial size=2>Please run ipconfig /all on the server and
post the
output here</FONT></DIV>
<DIV><FONT face=Arial size=2>What is each nic connected to?</FONT></DIV>
<DIV><FONT face=Arial size=2>When you ran CEICW, what type of connection
did you
choose?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT><BR>-- <BR>Cris Hanna
[SBS-MVP]<BR>--------------------------------------<BR>Please do not
respond
directly to me, but only post in the newsgroup so all can take
advantage</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px;
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"eric jmail" <<A
href="mailto:ericjmail@xxxxxxxxx";>ericjmail@xxxxxxxxx</A>> wrote in
message
<A
href="news:1154971327.685919.123340@xxxxxxxxxxxxxxxxxxxxxxxxxxxx";>news:1154971327.685919.123340@xxxxxxxxxxxxxxxxxxxxxxxxxxxx</A>...</DIV>Hello<BR><BR>I
have deployed a very nice (hardware wise) server running SBS
2003<BR>Premium
for a client with a 10 user network, 2 of the users are<BR>actaully
working
remotely. The remote users use outlook 2003 and<BR>HTTPC
over RPC,
or OWA to get email and are otherwise off the network.<BR>The internal
users
use companyweb for lightweight information sharing.<BR><BR><BR>The
server is
running SBS 2003 premium w/SP1. SP1 was deployed by<BR>following
the
instructions EXACTLY, all updates available in windows<BR>update have
been
applied as of last friday.<BR><BR>The server runs fine in all regards
for
weeks at a time and then nearly<BR>anything that uses IIS stops
responding. Today (MONDAY) is a day when<BR>everything IIS based
web
services stop responding.<BR><BR>server has 2 interfaces, 1 outside,
one
inside, ISA 04 is installed and<BR>runs fine<BR>normally, rebooting the
server
restores all services to operation, but<BR>today i am trying my best to
identify and resolve the problem, rather<BR>than addressing the symptom
by
restarting the server.<BR><BR>RDP IN - TO SERVER IS WORKING
FINE<BR>EMAIL IN /
OUT IS WORKING FINE, internal outlook clients can send
and<BR>receive<BR><BR>as an example - owa does not work from inside
(lan) or
outside<BR>(untrusted)<BR>http:// (ip address) /exchange - page cannot
be
displayed, unavailable<BR>http: //localhost/exchange - page cannot be
displayed, unavailable<BR><A
href="http://servername/exchange";>http://servername/exchange</A> - page
cannot
be displayed, unavailable<BR><BR>also,<BR>sharepoint admin site - (<A
href="http://servername:8081";>http://servername:8081</A>) - page cannot
be<BR>displayed, unavailable<BR>sharepoint admin site - (<A
href="http://servername:6936/fpadmdll.dll";>http://servername:6936/fpadmdll.dll</A>)
- page<BR>connot be displayed,<BR><BR>- same result from other machines
inside
the LAN<BR>- no changes to router config / isp etc<BR>- No events in
the event
logs that point to service failure<BR>- IIS admin responds fine, can
stop/start the various websites<BR>(default, sharepoint,
etc)<BR>expected
services are running<BR>- i enabled logging for defaultweb and see only
3
lines indicating<BR>sites are running, but no traffic of use like i see
when
site is<BR>operating properly<BR>- i did find a lot of entries in
HTTPERRx.LOG
entries that look like:<BR>2006-08097 13:11:32 - - - - - - - - - 2
connections
refused<BR>these entries do correspond to when the problem began, and
my<BR>subsequent attempts to test & resolve the problem<BR>- ISA
appears
to be working fine, user are able to browse, us ftp<BR>clients to
outside
sites, etc.<BR><BR>QUESTION1 - what is REFUSING CONNECTIONS? ISA?
IIS? Something Else?<BR>QUESTION2 - does the connection refused
even
relate to my problem?<BR>QUESTION3 - how can i enable more logging and
reporting that will help<BR>me identify the source of this intermittent
service outage that make<BR>the server unable to respond properly and
therefore not a good<BR>production environment?<BR><BR>server has 2
2.8GHZ pIV
XEON Processors<BR>intel se7520bd2 motherboard<BR>4gb ram<BR>also is
running
symantec a/v ver 10 w/groupware (exchange)<BR>i have taken care to
ensure that
all recommended exclusions have been<BR>made in a/v config for
exchange, sbs,
a/d, sql, sharepoint, etc.<BR><BR>thanks in advance for your kind
assistance
in this matter<BR><BR>e<BR></BLOCKQUOTE></BODY></HTML>
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