RE: Messages stuck in local delivery queue
- From: v-chacez@xxxxxxxxxxxxx (chace zhang)
- Date: Tue, 08 Aug 2006 03:11:08 GMT
Hi,
Thank you for your post!
I understand that some messages are queued in Local Delivery queue and some
recipients do not receive messages. Please feel free to let me know if I am
off base.
Based on my research, -1605 stands for "JET_errKeyDuplicate" which is a
problem on the database level. At this point, I suggest you check Database
first:
1. Please back up the Exchange 2003 Mailbox database first. If you are
using NTBackup utility, please try the online backup method in the
following KB article:
XADM: How to Back Up and Restore an Exchange Server Computer by Using the
Windows Backup Program
http://support.microsoft.com/?id=258243
You can also keep an offline copy of the database files (.edb/.stm):
Offline Backup and Restoration Procedures for Exchange
http://support.microsoft.com/?id=296788
NOTE: If you are using any third-party backup program instead of NTBackup
to perform full online backup for Exchange databases, make sure that the
backup program you are using is Exchange-aware and is compatible with your
current Exchange server. Ensure that you know the process of how to
correctly perform the full online backup. If you are not familiar with the
process of using the third-party backup program to back up Exchange
databases, please consult with the third-party backup program provider
before you proceed.
2. Dismount the Mailbox Store "Mailbox Store (ServerName)" by
right-clicking it in ESM and choose Dismount Store.
3. Open a command prompt window and change the currently directory to
"<system drive>:\Program Files\Exchsrvr\Bin".
4. Run the following command:
isinteg -s <Exchange Server Name> -fix -test alltests
5. Press the number of the "Mailbox Store (ServerName)" and press ENTER.
6. After this, mount the Mailbox Store and test if the problem ceases.
7. If there are more than 20 fixes, you can re-run the command in step 4
until you found the fixes number is near to 0.
If the issue persists, let's use the following command to perform offline
defragmentation on the database:
<system drive>:\Program Files\Exchsrvr\Bin>eseutil /d
"<path>\<store_database_file_name>.edb"
For more information about eseutil, please refer to the following Knowledge
Base Article:
XADM: Exchange 2000 Server Eseutil Command Line Switches
http://support.microsoft.com/?id=317014
If the problem still exists, as you are running Standard version of
Exchange, you cannot create a new store. We may try the following steps to
create a new blank store:
1. Use Exmerge to export all the mailboxes to PST files. Please refer to
the following Knowledge Base Article for more information about Exmerge:
XADM: Microsoft Exchange Mailbox Merge Program (Exmerge.exe) information
http://support.microsoft.com/kb/174197
How To Recover or Restore a Single Mailbox in Exchange 2000 Server
http://support.microsoft.com/?id=813337
2. Rename the mailbox database file and mount a new store.
3. Restore the mailbox from PST files and test the issue again.
Hope this helps, please feel free to let me know if you have any other
concerns on this issue.
Have a nice day!
Best Regards,
Chace Zhang (MSFT)
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--------------------
| From: "DW" <dw@xxxxxx>
| Subject: Messages stuck in local delivery queue
| Date: Tue, 8 Aug 2006 01:07:56 +0100
| Lines: 32
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|
| Hi all,
|
| I had to restore an SBS 2003 Premium machine from NT Backup after a hard
| drive failed. This seemed to go fine for a few days i.e. everyone
receiving
| mail etc, but now some of the users report not getting emails.
| There are 87 (so far) messages in the Local Delivery queue. As I said,
this
| is only affecting a few users.
| I put logging to max and got this error:
|
| Event Type: Warning
| Event Source: MSExchangeTransport
| Event Category: Exchange Store Driver
| Event ID: 327
| Date: 07/08/2006
| Time: 13:33:00
| User: N/A
| Computer: SERVER
| Description:
| The following call : EcLocallyDeliverMsg to the store failed. Error code
| : -1605
|
| I have googled and EventID etc for this error but all the obvious
| possibilities seam to be not relevant. i.e. Server side rules through
| outlook (there aren't any!).
| Is it a case of recreating those user mailboxes?
|
| Any help or suggestions greatfully received,
|
| Thanks
| Dave
|
|
|
.
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