RE: Server Performance Report - Page not found
- From: v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li")
- Date: Thu, 03 Aug 2006 07:31:48 GMT
Hi,
Thank you for posting in SBS newsgroup.
From your description, I understand you receive "the page cannot bedisplayed" errors in "monitoring and reporting" pages of the Server
Management Console. If I have misunderstood your concern, please do not
hesitate to let me know.
Firstly, please check if the resolution in the following Knowledge Base
article helps:
842693 You receive a "HTTP 400 - Bad Request" error message when you try to
use the Monitoring and Reporting snap-in or the Backup snap-in on a Windows
Small Business Server 2003-based computer
http://support.microsoft.com/?id=842693
If it does not work, regarding the "monitoring and reporting" snap-in in
the SBS 2k3 server management fails to work, actually there are many
factors that can lead to this problem. Here I would suggest you start from
the general troubleshooting plan:
Would you please check the following information to see if the problem can
be resolved?
1. Check the Properties of the Default Web Site as following:
1) Expand Advanced Management | Internet Information Services | Server Name
| Web Sites.
2) Right click Default Web Sites and select Properties.
3) In Web Site tab, make sure you have selected the All Unassigned in IP
address of Web site identification column.
2. Check the properties of Monitoring as following:
1) Expand Advanced Management | Internet Information Services | Server Name
| Web Sites | Default Web Sites.
2) Right click Monitoring and select Properties.
3) In Directory Security tab, click Edit in Authentication and access
control column.
4) Make sure you have checked Integrated Windows authentication.
5) Click Edit in IP address and domain name restriction.
6) Select Granted access.
3. Ensure that the MSSQL$SBSMONITORING service is started.
4. Make sure IIS_WPG, Local Service and Network Service accounts have
Read & Execute, List Folder Contents, and Read permissions to
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322.
Ensure IIS_WPG, Local Service and Network Service accounts have Full
Control permission to
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files.
5. Run "iisreset" and then check if the issuer still occurs.
If the problem still persists, let's re-run the CEICW to ensure the
Monitoring virtual directory is properly configured. To do so:
1. On the SBS 2003 Server open the Server Management console. Go to
Standard Management\To Do List.
2. Click the "Connect to the Internet" link.
3. Choose not to change the connection type and click Next. On the Firewall
page, select "Enable firewall" and click Next.
4. On the "Services Configuration" page, select all the items and then
click Next.
5. On the "Web Services Configuration" page, make sure "Allow access to the
entire Web site from the Internet" is selected. If you select "Allow access
to only the following Web site services from the Internet", make sure
Windows SharePoint Services intranet site,OWA and RWW are selected. Click
Next.
6. On the "Web Server Certificate" page, choose to create a new Web server
certificate and then type the public FQDN or public IP of SBS.
7. Go through the remaining steps.
After performing the steps, if it still does not work, please help me to
confirm some information:
1. Did Monitoring and Reporting work before? When did this issue begin to
occur? Have you customized your SBS server IIS settings?
2. If you click Monitoring and Reporting on Server Management, and then
click another links on the right pane, can you access them successfully?
3. Follow the steps below to modify web.config to display detailed
ASP.NET error information and see what you get.
1) Make a backup of C:\Inetpub\Monitoring\web.config
2) Open web.config with Notepad
3) Change <customErrors mode="On" defaultRedirect=?error.aspx? /> to
<customErrors mode="Off" />
Please note that the text is case sensitive.
4) Save the file
5) Go to a command prompt, run "iisreset"
Then go to Monitoring and Reporting in Server Management, what's the
detailed error?
4. You may also check the event log to see if there are any errors
regarding the issue. If it has any error message, please post it to
newsgroup.
If you have any questions or concerns related to this issue, please let me
know.
I appreciate your time and look forward to hearing from you.
Best regards,
Crina Li (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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|
| Not certain where to go from here. Installed 2003 SBS, started the
| Monitoring and Reporting. The emails being sent to me only say "The page
| cannot be found". In looking at the server at the "View Performance
Report"
| I get the same "HTTP Error 404 - File or directory not found" error.
|
| I have re-run the "Monitoring Configuration Wizard" and "Reinstall
| monitoring features" and still get the same errors.
|
| The only note in the Event viewer is "A server status report has been
sent
| in e-mail"
|
| Anyone have any ideas what might be wrong?
|
|
|
|
|
|
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