RE: CEICW-OMA errors

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Date: Wed, 12 Jul 2006 16:10:44 GMT

Hi George,

Thanks for your update. I am glad to know the CEICW issue is resolved in
your side. I appreciate your time and efforts to perform test and get it
resolved.

For current situation, let us focus the OMA issue now:

1. What is the exact error message you received when trying to access the
OMA site in IE? Please capture a screen shot of the error message. Please
logon server box, open IE to input URL: https:\\localhost\exchange-oma,
what is the result?

2. Can you access the OWA site without problem using URL:
https://servername/exchange? If not, please let me know the exact error
message. And also please capture a screen shot of the error message.

3. Please enable IIS logging and reproduced the issue (access the OMA site,
owa site) and collect IIS log and IIS metabase.

-To enable IIS log:

a. Open IIS MMC, right click Default Web Site and then click Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files under
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and try to open OMA site and OWA site to
reproduce the problem.
e. Wait about 15 minutes, then go to the following folder:
C:\WINDOWS\system32\LogFiles and send them to me.

4. Save the Application and System logs as .evt format and send to me for
analyze.

Please compress all files and mail them to my working mailbox:
v-yanniw@xxxxxxxxxxxxx

I appreciate your time. I am glad to be further assistance to you.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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Thread-Topic: CEICW-OMA errors
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Subject: RE: CEICW-OMA errors
Date: Wed, 12 Jul 2006 06:45:02 -0700
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Hi, Jenny,

This solved the problem with the CEICW, but I still have no OMA.

I've been through maybe half a dozen threads here concerning similar
problems other people are having wit OMA, and the CEICW problem came up

while

trying to follow the advise given in one of these other threads.

There must be a way to get this stuff working, and as I'm not the only one
having trouble, I can only assume that there must be something broken,

either

in SBS or OMA. Where do I go next?

--
George Merriman
See Factor Industry, Inc.

""Jenny wu [MSFT]"" wrote:

Hi George,

Thanks for your information. I appreciate your time.

Reviewed the IIS metabase and found that the exchange-oma virtual

directory

is missing in IIS under Default Web Site. Let us create it in IIS and

then

test the issue to see if it resolved.

I. Create exchange-oma VD in IIS manager console:

1. Open IIS manager console, right-click on Default Web Site and select

New

- Virtual Directory.

2. In the Alias field, type in "exchange-oma" and click Next

3. In the path box, type \\.\BackOfficeStorage\seefactor.com\MBX

4. Click Next through the wizard, please check all options for the
exchange-oma VD access permissions and click OK to finish the wizard.

5. Once it is completed, right click on exchange-oma and select

Properties

6. Under the Virtual Directory tab, please click Remove for the
"application name" under the "application settings" at the bottom. And

also

please choose "None" in execute permissions field.
Still under the Virtual Directory tab, please check the option "Script
source access"

7. Click on the Directory Security tab, click Edit for "authentication

and

access control"

8. Please ensure check only the option "integrated windows

authentication"

and "Basic authentication". And ensure "\" or "your server netbios name"
shown in the Default domain field.

9. Click on the Edit button on the "IP address and domain name
restrictions"

10. Put the bullet next to "denied access" and then click Add.

11. Add 127.0.0.1 and the internal IP address of the SBS server box.

Click

OK

12. Click OK out of the exchange-oma properties

II. Go to the Registry Editor and check if the following registry key

value

exists. If not, please create it as follows:

HKLM\System\CurrentcontrolSet\Services\Massync\Parameters\ExchangeVDir

Type: Reg_SZ
Data: /exchange-oma

III. Open server management console to re-run CEICW to configure the VD
settings. Please re-configure all network settings (do not choose option
"Do not changeÂ¡Â") in the wizard. Can you run the CEICW wizard

successfully?

If the wizard still failed, please mail me the latest icwlog.txt file

under

the folder:
C:\Program Files\Microsoft Windows Small Business Server\Support

And also from the regmon and filemon logs, we found that it did not

trace

the process of the CEICW wizard. If the issue persists, please re-enable
regmon and filemon to trace the process.

From the application log file, there are many 1022, 9548 events logged.

The

error logged if the disabled Active Directory directory service user
account that is associated with the mailbox does not have an
msExchMasterAccountSID attribute. Please look into the following article

get detail steps to resolve the issue.

278966 You cannot move or log on to an Exchange resource mailbox
http://support.microsoft.com/?id=278966

More information:
MSExchangeIS Mailbox Store Event ID 1022 Fills Up Application Log
http://support.microsoft.com/?id=260782

Hope this helps.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the

corresponding

newsgroups so that they can be resolved in an efficient and timely

manner.

You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check

the

"Notify me of replies" box to receive e-mail notifications when there

are

any updates in your thread. When responding to posts via your

newsreader,

please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In

doing

so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.

Please

check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no

rights.

--------------------

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Mon, 10 Jul 2006 14:43:26 GMT
Subject: RE: CEICW-OMA errors
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Hi George,

Thanks for your update. I appreciate your time and efforts to the issue.

However due to the file "OMA0708.zip" is too big, it is blocked by our

mail

server. I can not receive your log files so far. Please attach those

files

with several emails in smaller size and then send to me again.

Thanks for your time.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the