Re: SBS 2003 Standard Restore from tape

Hi Andrew,

Thanks for you update.

Here let's perform the following steps
Download and install the latest drivers off Seagate's web site:
http://www.certance.com/support/drivers/

Download and install the latest firmware off Seagate's web site:
http://certance.com/support/firmware/

Did you apply SBS SP1,please obtain Small Business Server Services Pack 1
and try again.

I look forward to your update.

Have a nice day!


Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Date: Mon, 10 Jul 2006 09:09:54 +1000
| From: Andrew Mallette <andrewm270@xxxxxxx>
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| Subject: Re: SBS 2003 Standard Restore from tape
| References: <ecVk$KKoGHA.4172@xxxxxxxxxxxxxxxxxxxx>
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| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:280133
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| 1. I use the SBS Backup Utility from the Server management console no
| 3rd party backup software.
| 2. It is a full backup including System State.
| 3. I want to restore everything, but can live without system state.
| 4. I use the tape driver that comes with SBS 2003 with a seagate dat4
| tape drive.
| 5. This is the only tape drive in our server, but i have access to a
| second dat drive.
| 6. This problem only occurs with the failed server, it can read tapes
| created at very much later dates, tapes created from other servers, and
| can read and write tapes on another SBS servers.
| 7. When i try to do a catalog on these tapes i get the error message
| "The library is unable to load the media at this time because the drive
| is in use." then another message "Pending Operator Request" "Place Media
| "tape name" into drive or library unit" From this point no matter what i
| choose it loops and does not every complete or anything. The final
| message is "the requested media failed to mount. The operation was
aborted.
|
| I can understand a bad tape or two, but the whole set of 20 tapes?. its
| like it times out before it can get the catalog or something. Yet it can
| read and catalog other tapes from other servers. and even from this tape
| drive after it has been rebuilt and reloaded into another server.
|
| Is there any way to just restore the entire tape as in overwritting
| everything? once i get the data back i can sort through it later
|
| chace zhang wrote:
| > HI,
| >
| >
| > Thank you for posting here.
| >
| > To help me understand the problem better, please help to gather the
| > following information:
| >
| > 1. Do you use NTBackup or any other 3rd party software?
| >
| > 2. Which kind of backup type do you use, full, differential or
increment?
| >
| > 3. Do you want to restore System stats or Data files?
| >
| > 4. Do you use the original Tape driver?
| >
| > 5. Is this the only tape driver on the server?
| >
| > 6. Does the problem occur with other tapes?
| >
| > 7. What is the error message when you catalog, please tell
me
| > the info word for word or produce a screen capture of error interface:
| >
| > a. Press Print Screen keys to capture a screen shot.
| >
| > b. Click Start and Run, enter MSPAINT in the Open box, and then click
OK.
| >
| > c. Use Ctrl + V to paste the screen shot to the canvas.
| >
| > d. In the File menu, save as a JPG file. Note: If there's no JPG option
| > available, please save as the BMP format instead.
| >
| >
| > I suggest you write protected the tapes before we perform restore. Then
| > follow the steps below.
| >
| > 1. Put the tapes back into the drive and receive an message "New Import
| > media has found"
| > " Do you want to allocate it. " or "You don''t want to Allocate it"
"Make
| > Free space on the media"
| >
| > 2. Choose the option "Do you want to allocate it"
| >
| > 3. Select the check box.
| >
| > 4. This will populate the catalog so NT-Backup can read tapes.
| >
| > 5. After catalog has been populated NT-Backup is able to see the data
under
| > restore tab.
| >
| > 6. Select the checkbox to restore the data and ran the restore wizard.
| >
| > For more information, please refer to the following articles.
| >
| > 244923 Deleting Backup Catalog May Erase Backup Set Member Tapes
| > http://support.microsoft.com/?id=244923
| >
| > 244805 How to Restore Data from a Backup Set that Contains a Missing
| > http://support.microsoft.com/?id=244805
| >
| > 249120 How to Maintain Fully Populated Windows 2000 Backup Catalogs
| > http://support.microsoft.com/?id=249120
| >
| > 246179 Backup Does Not Re-tension all Tapes of a Multiple Tape Backup
Set
| > http://support.microsoft.com/?id=246179
| >
| > 325832 Backup Catalogs Are Missing When You Run Multiple Instances of
| > http://support.microsoft.com/?id=325832
| >
| >
| > In addition, I would like to suggest that we perform the following
steps
| > and see if the problem has been resolved:
| >
| > 1. I would like to suggest that we cleanly uninstall the other Backup
| > software such as Veritas Backup Exec as a test.
| >
| > Based on my research, some third party backup tools may add filter
drivers
| > into the systems and affect the Removable Storage Service to work
| > abnormally. We have fixed several similar issues by uninstalling other
| > backup software before
| >
| > 2. Create a clean RSM database:
| >
| > - Stop the Removable Storage Service
| > - Move the files within %SystemRoot%\system32\NtmsData to another
directory
| > - Restart the Removable Storage Service
| >
| >
| >
| > Hope this helps, I look forward to hearing from you.
| >
| >
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Date: Thu, 06 Jul 2006 12:22:58 +1000
| > | From: Andrew Mallette <Andrewm270@xxxxxxx>
| > | User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2)
| > Gecko/20040804 Netscape/7.2 (ax)
| > | X-Accept-Language: en-us, en
| > | MIME-Version: 1.0
| > | Subject: SBS 2003 Standard Restore from tape
| > | Content-Type: text/plain; charset=us-ascii; format=flowed
| > | Content-Transfer-Encoding: 7bit
| > | Message-ID: <ecVk$KKoGHA.4172@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: cust5239.qld01.aanet.com.au 203.171.95.119
| > | Lines: 1
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:279353
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Ok this will sound so ammaturish, but recently i've had a server die
on
| > | me. I've got another server up and running and here is my delema. I
can
| > | put a tape in the tape drive and it mounts ok and shows its online.
But
| > | when i try to catalog the tape it fails to do so every time. It also
| > | apears ghosted, unselectable. I really need files off of these tapes
but
| > | can't seem to get access to them.
| > | I backup religously but this is the first time i've had to restore
| > | files and i just can't seem to get it done. I know i'm tired so i
might
| > | just be missing something right in front of me.
| > |
| >
|

.

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