Re: SBS 2003 - Shared Fax not listed
- From: "Jeneveve" <jeneveve@xxxxxxxxx>
- Date: 7 Jul 2006 07:04:11 -0700
Crina,
I went through your steps and unfortunately, the Shared Fax is still
not showing up under "printers and faxes". I did a restart when
finished with all the steps as well hoping it would help, but that did
not work either. Would any of the logs indicate why the shared fax
printer does not show up?
Jen
"Crina Li" wrote:
Hi Jen,
Thank you for posting in SBS newsgroup.
From your description, I understand the issue to be: the shared fax do not
appear although you have reinstalled Fax Services via Add/Remove Windows
Components and Add or Remove Programs>>Windows Small Business Server
2003>>Change/Remove. If I have misunderstood your concerns, please do not
hesitate to let me know.
Please try the following steps to reinstall Fax services on SBS:
1. Rename the keys and files below to *.old
1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
3) C:\Program Files\Microsoft Windows Small Business Server\fax
4) The 'SBSMIS-FAX.log'file under 'C:\Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs'.
5) The 'SBSMSI-faxcfg.log'file under 'C:\Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs'.
6) The 'faxsetup.log'file under 'C:\WINDOWS\'.
2. Access Add/Remove Programs, Add/Remove Windows Components, uncheck 'Fax
Services' to uninstall it.
3. Once it is uninstalled, access Add/Remove Programs to reinstall it.
4. Then, access 'Add/Remove Programs again', this time, we will click
'Change/Remove' on the 'Windows Small Business Server 2003' item:
1) Click 'Next' on the 'Microsoft Windows Small Business Server Setup'
page.
2) Click 'Next' on the 'Windows Configuration' page.
[Note] It states that 'This will take approximately 30 minutes', it is
referring to the total time it will take in the first SBS component
installation. For the task such as remove a specific component, it will
just take couple of minutes.
3) Now, in the 'Component Selection' page, choose 'Remove' before the 'Fax
Services' item.
4) Click 'Next', and then click 'Next' again to confirm 'Component
Summary'. You will be prompted to insert the SBS 2K3 setup Disc 1.
5. Once the removal process is completed, access 'Windows Small Business
Server setup' again in 'Add/Remove Programs', proceed to the 'Component
Selection' page, and then choose 'Install' for the 'Fax Services' item.
I appreciate your time and look forward to hearing from you.
Best regards,
Crina Li (MSFT)
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--------------------
| From: "Jeneveve" <jeneveve@xxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: SBS 2003 - Shared Fax not listed
| Date: 5 Jul 2006 11:56:55 -0700
| Organization: http://groups.google.com
| Lines: 13
| Message-ID: <1152125815.488330.74020@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
| NNTP-Posting-Host: 216.170.184.210
| Mime-Version: 1.0
| Content-Type: text/plain; charset="iso-8859-1"
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18:57:01 GMT)
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| Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00
.sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca.
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om!not-for-mail
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:279273
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|
| Hi,
|
| I have a new installation of SBS 2003 and for some reason cannot get
| the shared fax to show up. I can configure the Shared Fax via the SBS
| console, however there is no "Shared Fax Printer" in the printers and
| faxes and neither removing and adding the Fax Services via Add/Remove
| Windows Components nor removing and re-installing the shared fax via
| the SBS Setup under Add/Remove Programs has made the Shared Fax appear.
| Any help would be appreciated.
|
| Thanks,
| Jen
|
|
.
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