Re: Email issues with hosting

Hi Dave,


I would like to confirm if the mobile' mailboxes on Internet mail server.
If so, the behavior you encountered is expected. As the remote users have
the same SMTP domain name as the local Exchange server, when you try to
send messages to these remote users, Exchange will query the user in local.
Thus, the error message is returned.

For this issue, I would suggest you to try the followings steps first.

1. Start Exchange System Manager.
2. Browse to Organization\Recipients\Recipient Policies.
3. Right-click Default Policy, and then click Properties.
4. Select @ LS.local and click set as primary button
5. Click "@leon.com ", and then click Edit.
6. Verify that the This Exchange Organization is responsible for all mail
delivery to this address check box has been cleared.
7. Click OK
8. Select "@leon.com " and click set as Primary button

Please wait for several minutes for the synchronization and test your issue
again.

If the problem could not be resolved, I suggest you configure your Exchange
server to forward unresolved messages to the the Internet mailserver which
hosts the remote uers'mailboxes. To do so, refer to the following steps:

1. Open the properties on the default SMTP virtual server.
2. Click the Messages tab.
3. In the Forward all messages with unresolved recipients to host box, type
the FQDN or the IP address, in square brackets ([]), of the server that
will receive unresolved mail.
4. Click OK.
5. Repeat this procedure for the default SMTP virtual server on all
Exchange servers except for any virtual server that is acting as an inbound
gateway for the other system. Microsoft recommends that no mailboxes reside
on this server.

Note that this setting only affects authoritative domains. So make sure
that the local Exchange server is authoritative for the domain
"mydomain.com".

More informaion, see the following article:

321721 XCON: Sharing SMTP Address Spaces in Exchange 2000 Server and
Exchange
http://support.microsoft.com/?id=321721

How to Configure Exchange to Forward Messages to a Foreign Messaging System
That Shares the Same SMTP Domain Name Space
http://support.microsoft.com/?id=319759

Hope this helps! If you have other concerns, just post back in the
newsgroup. Thanks and have a nice day!


Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "DLL" <news@xxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| References: <C0CB23DB.8B943%dave@xxxxxxxxxxx>
<D3swVPmnGHA.5892@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Email issues with hosting
| Lines: 205
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| X-Complaints-To: abuse@xxxxxxxxxxx
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| NNTP-Posting-Date: Wed, 05 Jul 2006 15:55:23 EDT
| Organization: SBC http://yahoo.sbc.com
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| Path:
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| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:279289
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Chance -
|
| Please see below:
|
|
| "chace zhang" <v-chacez@xxxxxxxxxxxxx> wrote in message
| news:D3swVPmnGHA.5892@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi Dave,
| >
| > Thank you for posting here.
| >
| > From your description, I understand internal users can not send mail to
| > cellphone@xxxxxxxx
| >
| > In order to clarify this issue, please help me to collect the following
| > information.
| >
| > 1. What is the error message? please gather the info word for word.
|
| Your message did not reach some or all of the intended recipients.
|
| Subject: test
|
| Sent: 7/5/2006 12:09 AM
|
| The following recipient(s) could not be reached:
|
| dave leon on 7/5/2006 12:09 AM
|
| The e-mail account does not exist at the organization this message was
sent
| to. Check the e-mail address, or contact the recipient directly to find
out
| the correct address.
|
| <leonlaw.com #5.1.1>
|
|
| > 2. Does this issue occur on specific user or all users?
|
| All users have this problem. They cannot email to an address that has the
| leonlaw.com domain, unless such user is also an SBS2003 account user.
|
| > 3. How did mobile user access your exchange server? Via OMA or
ActiveSync?
|
| The mobile user isn't accessing the network at all. He accesses his
| leonlaw.com email by a WAP enabled phone, and it checks an email account
| that is hosted by godaddy.com
|
| > 4. If you create another mobile-enable user can you send email smoothly?
|
| No, these are not SBS users, just users who have the same domain name but
no
| server accounts.
|
| > 5. What is the version of mobile device?
| >
|
| THese are Motorola "Q" phones and use Windows MObil version 5
|
| > Baesd on my experience, we can perform the following checks to narrow
down
| > this issue:
| > 1. On the Exchange Features tab of the user account properties dialog,
| > ensure that all mobile services are set to Enabled.
| > In general, we should enable Mobile service on ESM, To do so:
| > Open Exchange Management System on your SBS server.
| > Locate Global Settings-Point to Mobile services, right click it and
select
| > properties.
| > On general tab, ensure enable all mobile option.
| >
| > Then, to ensure that mobile services are enabled for a user,
| > Open the Server Management console, click the Users link, and then
| > double-click the user account.
| > On the Exchange Features tab of the properties dialog box, ensure that
all
| > mobile services are enabled.
| >
| >
| > 2. Ensure that the device has Internet access by browsing to a Web site
| > from the device.
| > 3. Some carriers require a SIM update to use data service. Check with
your
| > mobile operator for any such requirements.
| > 4. Ensure that the time and time zone is set properly on the device.
| > 5. Some devices cache the IP address of DNS names. If your Windows SBS
| > server uses a dynamic IP address in conjunction with Internet services
| > such
| > as DynDNS.org, you may need to reset the device if your IP
address
| > changes.
| >
| > 6. If you are using Smartphones, you may have to use a third-party
| > certificate from a trusted CA. Many Windows Mobile 5.0 powered
Smartphone
| > devices cannot use self-signed certificates. However, all Pocket PC
| > devices are capable of adding self-signed certificates, so they can work
| > without third-party certificates.
| >
| > 7. Check for certificate-related problems.
| > 8. Check the Application event log.
| > 9. Check the firewall configuration.
| >
| > More info, please refer to the following White Paper:
| > Deploying Windows Mobile 5.0 with Windows Small Business Server 2003
| >
| >
http://www.microsoft.com/downloads/details.aspx?FamilyID=8be70d72-1e5a-4128-
| > a30c-dafeeb43544d&displaylang=en
| >
| > Hope this helps, if you have any other concerns on this issue, please
feel
| > free to let me know.
| >
| > Have a nice day!
| >
| >
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | User-Agent: Microsoft-Entourage/10.1.6.040913.0
| > | Subject: Email issues with hosting
| > | From: "David L. Leon, P.C." <dave@xxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Message-ID: <C0CB23DB.8B943%dave@xxxxxxxxxxx>
| > | Mime-version: 1.0
| > | Content-Type: text/plain; charset="US-ASCII"
| > | Content-transfer-encoding: 7bit
| > | Lines: 22
| > | NNTP-Posting-Host: 68.89.96.114
| > | X-Complaints-To: abuse@xxxxxxxxxxx
| > | X-Trace: newssvr27.news.prodigy.net 1151711646 ST000 68.89.96.114
(Fri,
| > 30 Jun 2006 19:54:06 EDT)
| > | NNTP-Posting-Date: Fri, 30 Jun 2006 19:54:06 EDT
| > | Organization: SBC http://yahoo.sbc.com
| > | X-UserInfo1:
| >
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| >
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| > _CZFGSGHYYXWPFG@SCAVA]\FT\@B\RDGENSUQS^M
| > | Date: Fri, 30 Jun 2006 23:54:06 GMT
| > | Path:
| >
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00
| >
..sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca.
| >
giganews.com!nntp.giganews.com!newscon06.news.prodigy.com!prodigy.net!newsds
| >
t02.news.prodigy.com!prodigy.com!postmaster.news.prodigy.com!newssvr27.news.
| > prodigy.net.POSTED!8e341b65!not-for-mail
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:278516
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Ok, I have an email service through godaddy with my private domain.
SBS
| > also
| > | uses the same domain. I have one mobile user that has an email address
| > with
| > | the same domain but no corresponding user in SBS. As such, when
someone
| > from
| > | within the SBS domain tries to email that user, they get an error.
| > |
| > | To illustrate:
| > |
| > | SBS server's name is "Leonserver.LS.local" with a user name of "david"
| > |
| > | David has SBS check his email address "david@xxxxxxxx" and that maps
to
| > the
| > | SBS user "david"'s exchange mailbox.
| > |
| > | Now, david has a cellphone with an email account "cellphone@xxxxxxxx"
| > |
| > | If the user "david" tries to send an email using outlook to
| > | "cellphone@xxxxxxxx" then "david" gets an error.
| > |
| > | Is there some way to address this
| > | ?
| > | --
| > | David
| > |
| > |
| >
|
|
|

.