Re: 2 Critical Alerts since I added more RAM
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Wed, 05 Jul 2006 08:24:50 GMT
Hi Tim,
Thanks for using the SBS newsgroup. Many thanks for Steve's input.
From your description, I understand the issue is that you received criticalalerts such as "The store.exe process is allocating more memory than usual"
every day. If I am off base, please don't hesitate to let me know.
As the Steve said, we do not recommend setting the /3GB switch when you run
Exchange Server 2003 in a Small Business Server environment. This also is
addressed in the following KB article:
815372 How to Optimize Memory Usage in Exchange Server 2003
http://support.microsoft.com/?id=815372
However, the other concepts and settings that are described in this article
apply equally to Exchange Server 2003 in a SBS environment. I suggest that
you check it for more information to optimize memory usage.
Based on my knowledge, the allocating more memory than usual alert issue
occurs because virtual memory is allocated differently in Exchange 2003 SP1
than in the original release version of Exchange 2003. This does not mean
that the Store.exe process uses additional memory. The memory is just
reported differently in Exchange 2003 SP1.
To resolve this issue, modify your performance monitoring program to
increase the private bytes memory threshold for the Store.exe process. To
do so:
1. Click Start, and then click Server Management.
2. Expand Standard Management, and then click Monitoring and Reporting.
3. Click Change Alert Notifications, and then click the Performance
Counters tab in the Alert Notifications dialog box that appears.
4. In the Name list, click store.exe private bytes STORE, and then click
Edit.
5. In the Change threshold to box, type a new threshold value that is
greater than the current value and that does not trigger a Small Business
Server 2003 critical alert.
6. Click OK two times.
You can check the following KB article to get more information:
Monitoring programs report that the Store.exe process consumes additional
memory after you install Exchange Server 2003 SP1
http://support.microsoft.com/?id=867628
Hope above information helps. Please let me know if you have further
question on the issue. I am happy to be of assistance to you and look
forward to your reply.
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
From: "Steve" <newsgroup@xxxxxxxxxx>processes.
References: <#2ULug1nGHA.4340@xxxxxxxxxxxxxxxxxxxx>
Subject: Re: 2 Critical Alerts since I added more RAM
Date: Tue, 4 Jul 2006 09:26:00 -0700
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Don't use the 3GB switch:
http://blogs.technet.com/sbs/archive/2006/06/30/439628.aspx
Raise thresholds:
http://blogs.technet.com/sbs/archive/2006/06/07/433707.aspx
"Tim" <tim_hames@xxxxxxxxxxx> wrote in message
news:%232ULug1nGHA.4340@xxxxxxxxxxxxxxxxxxxxxxx
Hi there
Since increasing the RAM from 1GB to 4GB in my SBS2003 SP1 Premium
box (which has 5 mailboxes on it. I have been getting the following
critical alerts every day
I have tried setting the 3GB switch but to no avail.
Should I be concerned by these alerts or should I just raise the
thresholds to stop getting them.
Kind Regards
Issue
Allocated Memory
A large amount of memory is committed to applications and
andConsistently high memory usage can cause performance problems.
To determine which processes and applications are using the most
memory, use Task Manager. Monitor the activity of these resources over a
few days. If they continue to use a high level of memory and are less
critical processes or services, try stopping and then restarting them.
You can disable this alert or change its threshold by using the
Change Alert Notifications task in the Server Management Monitoring and
Reporting taskpad.
Issue
Process (store.exe)
The store.exe process is allocating more memory than usual.
Check to see if you are having problems with e-mail. If so, stop
then restart the Microsoft Exchange Information Store service.
You can disable this alert or change its threshold by using the
Change Alert Notifications task in the Server Management Monitoring and
Reporting taskpad"
.
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