RE: VPN attempt gives error 733 at the client

Hi Simon,

Thanks for your update.

I have reviewed these network adapters and there are no suspicious. However
because you have changed the motherboard, it can really bring unexpected
issues. I recommend you contact CSS for better support for saving your time.

Due to the complexity of this issue, we are unable to assist with this
request in newsgroup. To save your time, you may need to contact CSS for
better support.

A suggestion would be to contact Microsoft Product Support Services via
telephone so that a dedicated Support Professional can assist with your
request. Please be advised that contacting phone support will be a charged
call. However, if you are simply requesting a hotfix be sent to you and no
other support then charges are usually refunded or waived.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.

http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

Thanks for your understanding!

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: VPN attempt gives error 733 at the client
| thread-index: Acaed6qoTPnUTGXTS7ulkgYdoJDNDA==
| X-WBNR-Posting-Host: 84.12.231.11
| From: =?Utf-8?B?U2ltb24gR3JheQ==?= <SimonGray@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <C445E379-8473-4066-BE52-B4645B2954FC@xxxxxxxxxxxxx>
<TnMwXVnnGHA.4260@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: VPN attempt gives error 733 at the client
| Date: Mon, 3 Jul 2006 01:07:02 -0700
| Lines: 163
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|
| Crina,
|
| the first 2 steps I'd already tried but the hidden devices I hadn't.
|
| Normally I only have 2 items listed in Network Adapters. A 1394
controller
| (Disabled) and the network adapter.
| When I "show hidden" I get;
| Direct Parallel
| Wan Miniport (IP)
| Wan Miniport (L2TP)
| Wan Miniport (PPP0E)
| Wan Miniport (PPTP)
|
| are any of these suspicious?
|
| Simon
|
|
|
| ""Crina Li"" wrote:
|
| > Hi Simon,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > I am sorry for the delayed response due to weekend. Please understand
that
| > the newsgroups are staffed weekdays by Microsoft Support professionals
to
| > answer your systems and applications questions. Your understanding is
| > greatly appreciated!
| >
| > From your description, I understand the issue to be: Remote client can
not
| > create PPTP/VPN connection to the SBS with Error 733.. If I have
| > misunderstood your concerns, please do not hesitate to let me know.
| >
| > Please check to see if you configure the VPN server to obtain addresses
| > from DHCP or a static pool: Open Routing and Remote Access, right click
the
| > VPN server, click Properties, click the IP tab to check it. If you
| > configure it to get IP address from DHCP server, please select Static
| > Address Pool, click Add to add an IP range which is different from your
| > subnet. After that, check to see if the client can establish the VPN
| > connection.
| >
| > Also please open Routing and Remote Access console. Right-click the
Server
| > Name and choose 'Disable Routing and Remote Access' option. This option
| > will remove all current RRAS configurations and stop the service. After
| > doing this, open Server Management console and navigate to 'Internet
and
| > E-mail' snap-in. Click 'Configure Remote Access' to enable the VPN
service.
| > Will the problem be resolved?
| >
| > The problem may also be related to the hidden NIC device. Please try
the
| > following steps to remove the hidden NIC:
| >
| > 1. Click Start, click Run, type cmd.exe , and then press ENTER.
| > 2. Type set devmgr_show_nonpresent_devices=1 , and then press ENTER.
| > 3. Type Start DEVMGMT.MSC , and then press ENTER.
| > 4. Click View, and then click Show Hidden Devices.
| > 5. Expand the Network Adapters tree.
| > 6. Delete any suspicious NIC.
| > 7. Restart the Server.
| > 8. After doing this, will the VPN access issue be resolved?
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: VPN attempt gives error 733 at the client
| > | thread-index: AcacG5uNmcYlgT7DSoeMasOt7UShUA==
| > | X-WBNR-Posting-Host: 84.12.231.11
| > | From: =?Utf-8?B?U2ltb24gR3JheQ==?=
<SimonGray@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: VPN attempt gives error 733 at the client
| > | Date: Fri, 30 Jun 2006 01:03:01 -0700
| > | Lines: 31
| > | Message-ID: <C445E379-8473-4066-BE52-B4645B2954FC@xxxxxxxxxxxxx>
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| > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | I have a problem getting a VPN connection to an SBS 2003 Standard
| > machine.
| > | Problems have occurred since a motherboard swap last month.
| > | I am pretty sure that the problem lies at the server rather than the
| > router.
| > | I am using a standard pptp connection from a Windows XP machine.
| > |
| > | The workstation connection gets as far as "Registering your computer"
and
| > | then gives the following error:
| > | TCP/IP CP reported error 733: A connection to the remote computer
could
| > not
| > | be completed. You might need to adjust the protocols on this
computer.
| > Error
| > | 20050
| > |
| > | Often this is accompanied by Error 20169
| > | Unable to contact a DHCP server. The Automatic Private IP Address
| > | 169.254.197.12 will be assigned to dial-in clients. Clients may be
unable
| > to
| > | access resources on the network.
| > |
| > | I have been through the auto setup wizards for both Internet Access
and
| > RRAS
| > | many times (spent all day on this yesterday) without success. I think
| > it's
| > | related to DHCP but setting the address handling in RAS to a range
| > doesn't
| > | clear it.
| > |
| > | Any suggestions?
| > |
| > | Simon
| > |
| > |
| > | On the server, this entries appear in the system log:
| > | The user SELFASSURED\Administrator connected to port VPN4-127 has
been
| > | disconnected because no network protocols were successfully
negotiated.
| > |
| > |
| > |
| >
| >
|

.