RE: OMA-ActiveSynch broken - HTTP_403 and Cat: 1000 error: 0 errors.
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Mon, 03 Jul 2006 12:12:53 GMT
Hi,
Thanks for using the SBS newsgroup.
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!
For time critical issues (not business down), we encourage you to contact
CSS directly for more immediate assistance:
International Support (non-US/Canada):
http://support.microsoft.com/common/international.aspx
US and Canada:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone
To continue working with me in the newsgroups, please see the following:
For current situation, let us perform the following test to see if it helps:
First of all, please refer to the following Knowledge Base Article to
backup the Metabase first:
HOW TO: Create a Metabase Backup by Using IIS 6.0 in Windows Server 2003
http://support.microsoft.com/?id=324277
1. Go to Internet Services Manager and delete the following virtual
directories:
Microsoft-Server-ActiveSync,
OMA,
Exchange,
Public,
ExchWeb.
2. Download and install Metabase Explorer from the following URL:
"http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73
-B628-ADE629C89499&displaylang=en"
NOTE: This link can be wrapped. Please make sure that you have included the
entire contents between the quotation marks when you download this tool.
3. Open Metabase Explorer and expand LM > DS2MB > HighWaterMarks > GUID
4. Double click the entry which has a 5-digit number in the data folder in
the right pane of the GUID folder.
5. Replace the number in the Data field with 0 (zero) and then click OK.
Close Metaedit
6. Run services.msc and right click IIS Admin Service, and then click
Restart to restart the service.
7. Restart the System Attendant. After that, these virtual directories can
be created.
8. Then please test to see if the issue resolved.
If the issue persists, please to do the following steps:
1. Stop the System Attendant Service.
2. Open command window. Run
Cd c:\inetpub\adminscripts
cscript adsutil delete SMTPSVC/1/domain
3. Run command:
Cscript adsutil delete DS2MB
4. Restart the System attendant, SMTP services. Wait some time to see if
the issue persists.
If the issue persists, you can perform test according to steps you listed
to see if it helps.
Hope above information helps. I am happy to be of assistance to you and
look forward to your reply.
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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Thread-Topic: OMA-ActiveSynch broken - HTTP_403 and Cat: 1000 error: 0errors.
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From: =?Utf-8?B?TTJC?= <M2B@xxxxxxxxxxxxxxxxxxxxxxxxx>
Subject: OMA-ActiveSynch broken - HTTP_403 and Cat: 1000 error: 0 errors.
Date: Fri, 30 Jun 2006 11:13:02 -0700
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I am working on a SBS 2003 Std SP1 system with latest hot fixes as of this
posting. Last week OMA, ActiveSync and OWA were all functioning fine.
owner then contacted MS Tech Support regarding an issue he was havingbeen
connecting FrontPage to the default website after three hours FrontPage
connects but OMA and Active Synch are broken.
I was called after the fact and the owner does not remember what all they
changed during the support session.
Current symptoms are:
1) When attempting to connect through OMA via http://<servername>/oma or
http://localhost/oma the connection is made but a error page is returned.
(https connections behave the same.)
The error page reads
â??Item no longer exists. The item you are attempting to access may have
deleted or moved.â??/Microsoft-Server-ActiveSync
Additionally the application log gets an entry that reads:
Event Type: Error
Event Source: MSExchangeOMA
Event Category: (1000)
Event ID: 0
Date: 6/30/2006
Time: 10:39:01 AM
User: N/A
Computer: RVSERVER
Description:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
2) When attempting to connect via activesynch. The user is issued an
HTTP_403 error and the web log contains the following entries.
2006-06-30 17:28:52 W3SVC1 75.1.15.146 OPTIONS
User=Administrator&DeviceId=AIQLPQOPB&DeviceType=PocketPC&Log=VNATNASNC:0A0C0D0FS:0A0C0D0SP:0C0I0S0R
443 RV.local\Administrator 68.165.107.44 Microsoft-PocketPC/3.0 200 0 0g=V2TNASFC:0A0C0D0FS:0A0C0D0SP:2C2I428S884R
2006-06-30 17:28:52 W3SVC1 75.1.15.146 POST /Microsoft-Server-ActiveSync
User=Administrator&DeviceId=AIQLPQOPB&DeviceType=PocketPC&Cmd=FolderSync&Lo
443 RV.local\Administrator 68.165.107.44 Microsoft-PocketPC/3.0 403 0 0<<domainname>>
Steps already attempted:
* removed and had exchange service regenerate the Exchange related IIS
folders as per kb article 883380.
* removed and manually recreated the echange-oma folder as per kb article
817379
* used the ICECW to reset network, IIS and exchange related settings.
* used the user CUPW to reset user permissions from templates.
* verified that the exchange default email domain and local domains are
include in the default recipient policy.
* Verified that the path for exchange and exchange-oma virtual directories
are set to \\.\BackOfficeStorage\<<domainname>>.com\MBX where
is the external domain used by default for email.be
* temporarily removed SSL requirements from all exchange virtual
directories, default web root, and PocketPC configurations.
The business makes heavy use of smartphones/pocket PCs so any ideas would
greatly appreciated.
.
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