Re: User can't remove icons from desktop
- From: v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li")
- Date: Mon, 03 Jul 2006 10:22:51 GMT
Hi Jason,
Thanks for your update.
You may try to delete the user account and then recreate it to see if it
occurs again.
Thanks for your time and I look forward to hearing from you.
Best regards,
Crina Li (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: "jason" <jasonsantos-NOSPAM-@xxxxxxxxxxxxxxxxxxxx>
| References: <#k3Y3E8mGHA.3884@xxxxxxxxxxxxxxxxxxxx>
<XRI8L6CnGHA.4872@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: User can't remove icons from desktop
| Date: Fri, 30 Jun 2006 16:34:08 -0400
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|
| Thanks for the response, Crina.
|
| > 1. Are you using roaming profile?
| Yes
|
| 2. Does the situation occur when the user delete all the icons on the
| > desktop?
| He's tried to delete all icons and just one, or a couple. Same situation.
|
| > 3. Does the situation occur if you logon to the client PC using another
| > account?
| No
| > 4. Does the situation occur if the user logon to other PC?
| Yes, I log on to another PC, delete some desktop icons and when I log on
| again in that same PC, the icons are right back.
|
| I performed all of your steps below and my user is still having the same
| issues. You mentioned in step 3:. Check the share permission to ensure
that
| Everyone has Full Control permission." If I give Full Control to
"Everyone"
| won't that allow any user to access files on this user's profile.
Something
| I don't want, especially since this is the owner of the company I'm
talking
| about.
|
| Thanks for the help.
|
|
| ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:XRI8L6CnGHA.4872@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi Jason,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > If I understand properly, the issue to be: a user deletes an icon on the
| > desktop it appears again after the user logs on to the server again. If
I
| > have misunderstood your concerns, please do not hesitate to let me know.
| >
| > To narrow down the problem, would you please help me collect the
following
| > information?
| >
| > 1. Are you using roaming profile?
| > 2. Does the situation occur when the user delete all the icons on the
| > desktop?
| > 3. Does the situation occur if you logon to the client PC using another
| > account?
| > 4. Does the situation occur if the user logon to other PC?
| >
| > If the user uses roaming profile, from the symptom, the cached user
| > profile
| > on the server may not synchronize with the roaming profile. When the
user
| > logs on to the server again, the unmodified roaming profile which
includes
| > the desktop icon is copied to the cached profile on the server. As a
| > result, users noticed that deleted icons reappear.
| >
| > Considering the current situation, let us check the following items:
| >
| > Step 1: Check the roaming profile folder permission
| > ---------------------------------------------
| > Firstly, let us check the permission of the roaming profile folder to
| > ensure that the user can update the profile properly.
| >
| > 1. Open Active Directory Users and Computers in SBS Server 2003, open
the
| > user accounts to see if the profile path is set to correct path.
| > 2. Open the Profile, and check the NTFS permission to make sure that the
| > user, SYSTEM, and administrators have Full Controller permission on
their
| > folder.
| > 3. Check the share permission to ensure that Everyone has Full Control
| > permission.
| >
| > Step 2: Disable any additional applications and services
| > -----------------------------------------------
| > Based on my experience, some additional applications and services, such
as
| > Anti-Virus and backup software, may interrupt the operation of roaming
| > profile upload. Please temporarily disable these services to see whether
| > this problem continues.
| >
| > Step 3: Check if you have configured any group policy on server and
local
| > PC to prevent user to delete the icons:
| >
| > On server:
| >
| > 1. Expand Advanced Management | Group Policy Management | Forest |
Domains
| > | Server name | Domain Controllers.
| > 2. Right click Default Domain Controllers Policy and select Edit.
| > 3. Expand User Configuration | Administrator Templates | Desktop |
Active
| > Desktop.
| > 4. Check if you have enabled Active Desktop and if you have configured
| > Prohibit deleting items.
| >
| > On XP:
| >
| > Run gpedit.msc and then also in the above path, check if you configured
| > that items.
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | From: "jason" <jasonsantos-NOSPAM-@xxxxxxxxxxxxxxxxxxxx>
| > | Subject: User can't remove icons from desktop
| > | Date: Thu, 29 Jun 2006 17:15:56 -0400
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| > |
| > | Using SBS2003 SP1, XP2 workstations.
| > | One of my users can't remove icons from his desktop. He'll delete a
few,
| > log
| > | off or reboot, and once he gets back in the icons are right back. But
he
| > can
| > | add items to the desktop.
| > | When he logs off, there is a notice stating that it can't find the
| > user's
| > | profile. I can view network shares from his pc, browse the net, etc.
| > I've
| > | found some userenv errors on his pc, but can't fix it, I don't know if
| > | that's what the problem is.
| > |
| > | If anyone has any pointers or suggestions, would greatly appreciate
it.
| > |
| > | Thanks.
| > |
| > |
| > |
| >
|
|
|
.
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