Re: SBS 2003 After Service Pack 1 for SBS

Hi Ian,

How are you doing? Do you have any updates regarding the information I
provided in my previous response to your post? Please do not hesitate to
let me know if you have any further concerns. I am looking forward to your
reply.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Wed, 21 Jun 2006 11:10:19 GMT
Subject: Re: SBS 2003 After Service Pack 1 for SBS
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Hi Ian,

Thanks for your update.

Please also check the following settings before you perform the 7th step:

1. Please check to ensure that a new security group, CERTSVC_DCOM_ACCESS,
has been created after applied the SP1.

2. Please ensure the "Domain Users", "Domain Computers", "Domain
Controllers" groups have been added to the new CERTSVC_DCOM_ACCESS
security
group.

3. Then, we can have Certificate Services update the DCOM security
settings
by running the following commands:

certutil -setreg SetupStatus -SETUP_DCOM_SECURITY_UPDATED_FLAG
net stop certsvc
net start certsvc

Please check if the problem has been fixed.

Please look into the following article to get more information:
Description of the changes to DCOM security settings after you install
Windows Server 2003 Service Pack 1
http://support.microsoft.com/?id=903220

I appreciate your time.

Sincerely,
Jenny Wu, MCSE 2000/2003, MCSA 2000/2003, MCDBA, MCSD
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The partner mail content:
===================
Jenny,

I have tried steps 1-4 and here are the results.

Step 1) - removed the restrictions
Step 2) - the default permissions seem to be ok, except Network has "list
files" permission - so I gave it "full control"
Step 3) - No the only thing that is displayed is "LOADING" as per previous
screen shots
Step 4) - When accessing via http://servername/backup - prompted for
authentication - but and "loading is displayed"
When accessing via http://ipaddress/backup - prompted for authentication -
but the backup log page is displayed correctly !
Accessed http://ipaddress/monitoring and http://servername/monitoring the
same way - and same results - it doesn't like it when using servername!

Step 7 onward are going to take some time. And I will need to schedule
some
down time for the server - probably over a weekend.

Thank you for your time and assistance on this matter.

Regards

Ian

===================

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Tue, 20 Jun 2006 10:38:53 GMT
Subject: Re: SBS 2003 After Service Pack 1 for SBS
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Hi Ian,

Thanks for your information. I appreciate your time to the issue.

I. After researched the metabase, the settings of the backup VD seem to
be
configured properly. The issue seems to be complex and we need some time
to
trouble shoot the issue. Let us perform some test to further trouble
shoot
the issue:

1. Please change the setting of "IP address and domain name restriction"
to
"Granted access" to all workstations on the Default Web Site (IIs server
->
Default Web Site -> Directory Security -> IP address and domain name
restriction).

Then please run command "iisreset" (no quotation marks) to refresh IIS
server.

2. Please double check the security settings of the directory:
c:\inetpub\Backup. Please go to the folder c:\inetpub\Backup and right
click it to open Properties page, under Security tab, please ensure
Administrators, Network, System have full control permissions.

3. Then Open IIS server, navigate to node Default Web Site -> Backup,
then
right click it to choose browse item, Can you see the report properly in
the right panel?

4. Open IE, and then access the backup site using URL:
http://servername/backup and http://internalIP/backup, what is the result?

5. Have you installed ISA server on the SBS server box? Please try to
re-run CEICW (To DO List->Connect to the Internet) to refresh all network
configuration.

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

Then please test to see if it helps.

6. Please double check if there is any other build-in web sites have this
issue. Open server management console, navigate to node Monitoring and
reporting, does the server performance report page appear in the right
panel?

7. Please logon one LAN workstation and then access the backup site, what
is the result?

II. If the issue persists, let us try to reinstall the Administration
component of the administration tool to see if it helps. You can refer to
the following steps:

0. Before you reinstall the components, I suggest that you do a full
backup
of server in case of any unexpected problems, you can restore the server.
For your convenience, I list the Microsoft white paper link:

Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/technet/prodtechnol/sbs/2003/maintain/bkuprstr.ms
p
x

1. Click Start, click Control Panel, and then click Add or
Remove
Programs.
2. Select Windows Small Business Server 2003 and then click
Change/Remove. The Setup Wizard appears.
3. Click Next to start the wizard.
4. On the Windows Configuration page, click Next.
5. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Administration component to Remove,
and
then click Next.
6. On the Component Summary page, click Next.
7. Click Finish. Then please follow the steps above to reinstall
the component.

Then please re-run CEICW again and then test and let me know the result.

III. If the issue persists, please also help me collect the MPS report to
check the configuration:

1. IIS log. Please copy the whole IIS log file to analyze.

2. MPS report
a. Visit
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0b
d
9
15706/MPSRPT_NETWORK.EXE. to download the file.
b. Run the MPSRPT_NETWORK.EXE on the server box.
c. Wait for 10~15 minutes.
d. Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Network\Reports\cab\
e. Send the .cab file directly to me at v-yanniw@xxxxxxxxxxxxx

I appreciate your time and patient to the issue.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
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manner.
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doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Mon, 19 Jun 2006 12:53:28 GMT
Subject: Re: SBS 2003 After Service Pack 1 for SBS
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Hi Ian,

Thanks for your information. I appreciate your time and efforts to the
issue.

I am sorry for the delayed response due to weekend. Please understand
that
the newsgroups are staffed weekdays by Microsoft Support professionals
to
answer your systems and applications questions. Your understanding is
greatly appreciated!

Review the log files, we can conclude the SBS 2003 SP1 has been applied
successfully.

I. Based on my research, the issue may occurs due to incorrect security
settings configuration. Please help me collect the IIS metabase to check
the settings in IIS server.

To collect the IIS Metabase:

a. Download the IIS Resource Kit tools from the following page:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C
7
3
-
B628-ADE629C89499&displaylang=en
b. Install it, run MBExplorer (Metabase Explorer)
c. Right click the "LM" node and choose "Export to file".
d. Specify a file name, specify the password and finish the export.
e. Send the file and the password to me.

II. And also please follow my steps to reproduce the issue and collect
the
IIS log again:

To enable IIS log:

a. Open IIS MMC, right click Default Web Site and then click Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files under
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and try to access the Backup site using
IE
and using server management console to reproduce the problem.
e. Wait about 15 minutes, then go to the following folder:
C:\WINDOWS\system32\LogFiles and send them to me.

III. Also please help me collect the following log files:

a. Capture a screen shot of the symptom in server management console.

b. Save the application and system log in .evt format and send to me for
analyze.

Please compress all files and send to my working mailbox:
v-yanniw@xxxxxxxxxxxxx

I am glad to be further assistance to you.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------
From: "Ian Robert" <Ian-586-dex@xxxxxxxxxxxxxxxxx>
References: <OmMeGfIkGHA.5036@xxxxxxxxxxxxxxxxxxxx>
<uNna0aJkGHA.1600@xxxxxxxxxxxxxxxxxxxx>
<eNp1fdJkGHA.2436@xxxxxxxxxxxxxxxxxxxx>
<eLp1upJkGHA.412@xxxxxxxxxxxxxxxxxxxx>
<uABxaDKkGHA.3440@xxxxxxxxxxxxxxxxxxxx>
<P$2bl3SkGHA.4164@xxxxxxxxxxxxxxxxxxxxx>
Subject: Re: SBS 2003 After Service Pack 1 for SBS
Date: Fri, 16 Jun 2006 16:16:33 +0100
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X-Tomcat-NG: microsoft.public.windows.server.sbs

Thanks Jenny,

I have emailed you the logs etc.

All settings were as you described - so defaults are still in place.

But authentication prompt still happens. Most odd. ;-)

Regards

Ian

""Jenny wu [MSFT]"" <v-yanniw@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:P$2bl3SkGHA.4164@xxxxxxxxxxxxxxxxxxxxxxxx
Hi Ian,

Thanks for posting here. Also thanks for Cris's input.

From your description, I understand the issue to be: backup log can
not
be
viewed in server management console. If I am off base, please don't
hesitate to let me know.

Let us check the following settings to trouble shoot the issue:

I. Please check Fax VD configuration in IIS server. The steps:

1. Open IIS snap-in.
2. Go to Default Web Site/Backup.
3. Right click Backup and click Properties.
4. Click Directory Security tab.
5. Click Edit under "Authentication and access control".
6. Make sure that the" Integrated Windows Authentication" is checked.
7. Click Edit under "IP address and domain name restriction".
8. Make sure that " Denied access" has been selected, and ensure the
exception list as follows:

127.0.0.1
192.168.10.1 (255.255.255.0)---- this IP region is your LAN IP region

9. Click Edit under "Secure communications".
10. Make sure that "Require secure channel (SSL)" is not selected.

11. Click Virtual Directory tab, please ensure you have input correct
information:

--Application Name: backup
--Execute Permissions: Script only
--Application Pool: DefaultAppPool

After verifying settings, please run command "iisreset" (no quotation
marks) to refresh IIS server. Then please test the issue and let me
know
the result.

II. If the issue persists, please let me know what service packes
that
you
have applied to the SBS 2003 server box. Did you apply the Windows
2003
SP1
or SBS 2003 SP1 to the server box? There are such issues happen when
you
only applied Windows 2003 SP1.

Please ensure you have applied SBS 2003 SP1 successfully. The SBS
2003
SP1
including:

o SBS 2003 SP1
o Windows Server 2003 SP1
o Windows SharePoint Services SP1
o Exchange Server 2003 SP1
o Outlook 2003 SP1 (applies to each client)
o Windows XP SP2 (applies to each client)
o Active Sync 3.8 (applies to each client)
o SQL Server 2000 SP4 (Premium only)
o ISA 2004 (Premium only)

I suggest that you take a look at the following link to get more
information about SBS 2003 SP1:

Installing Windows SBS 2003 with SP1, "Getting Started" at the
Microsoft
Web site (http://go.microsoft.com/fwlink/?LinkId=51143

If you have applied the whole SBS 2003 sp1 and the issue persists,
please
perform test and collect some information for analyze:

1. Please try to input URL: http://localhost/backup in IE to access
the
backup site, dose the issue persists? If yes, what is exact error
message?
Please help me collect a screen shot of the error message.
2. Can you view the server performance report in server management
console?
If not, what is the error message?
3. Please help me collect the following log files for analyze:

1). C:\Windows\svcpack.log

2). C:\Windows\KB885918.log

3). All files in C:\Program Files\Microsoft Integration\Windows Small
Business Server 2003\Logs

4). Please enable IIS logging and reproduced the issue (access the
backup
site in IE) and collect IIS log.

To enable IIS log:

a. Open IIS MMC, right click Default Web Site and then click
Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files
under
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and try Server Activesync to reproduce
the
problem.
e. Wait about 15 minutes, then go to the following folder:
C:\WINDOWS\system32\LogFiles and send them to me.

Please compress all files and send to my working mailbox:
v-yanniw@xxxxxxxxxxxxx

I appreciate your time. I am happy to be of assistance to you and look
forward to your reply.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although
we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
From: "Ian Robert" <Ian-586-dex@xxxxxxxxxxxxxxxxx>
References: <OmMeGfIkGHA.5036@xxxxxxxxxxxxxxxxxxxx>
<uNna0aJkGHA.1600@xxxxxxxxxxxxxxxxxxxx>
<eNp1fdJkGHA.2436@xxxxxxxxxxxxxxxxxxxx>
<eLp1upJkGHA.412@xxxxxxxxxxxxxxxxxxxx>
Subject: Re: SBS 2003 After Service Pack 1 for SBS
Date: Thu, 15 Jun 2006 18:26:29 +0100
Lines: 50
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No errors logged at all :(

"Cris Hanna (SBS-MVP)"
<crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message news:eLp1upJkGHA.412@xxxxxxxxxxxxxxxxxxxxxxx
do you get errors in the vent log after trying to view backup status?

--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup
so
all
can take advantage
"Ian Robert" <Ian-586-dex@xxxxxxxxxxxxxxxxx> wrote in message
news:eNp1fdJkGHA.2436@xxxxxxxxxxxxxxxxxxxxxxx
Yes, I've re-run them and they both work fine, but the problem
viewing
the
backup logs in the Server Management console still persists.

"Cris Hanna (SBS-MVP)"
<crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message news:uNna0aJkGHA.1600@xxxxxxxxxxxxxxxxxxxxxxx
Have you tried re-running either the backup wizard/monitoring wizard
or
both?

--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup
so
all
can take advantage
"Ian Robert" <Ian-586-dex@xxxxxxxxxxxxxxxxx> wrote in message
news:OmMeGfIkGHA.5036@xxxxxxxxxxxxxxxxxxxxxxx
Hello,

I have an SBS 2003 server which was installed without the service
pack,
the
service pack subsequently came out and was applied to the machine.
After this the Backup status in the Server Management application
doesn't
work - it prompts for authentication and after entering the
credentials...it
says "Loading...." and nothing else happens...the backup logs are not
displayed.

Everything else on the server seems to be operating properly and
there
are
no events raised in the event log.

The server is configured to email out status reports and these occur
each
day and as scheduled.

Any suggestions would be appreciated.

Regards

Ian














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