Problem Identified
- From: "SteveB" <swb_mct@xxxxxxx>
- Date: Sat, 24 Jun 2006 06:13:45 -0500
Outlook cannot tolerat a missing Offline Address Folder in the public
folders. It prevents users from navigating between the Mailbox folders.
The move > move migration procedure resulted in the loss of an Offline
Address Folder. Since the public folders are not being used in the
organization, we just deleted the two public database files and allowed
Exchange to create new empty databases.
"SteveB" <swb_mct@xxxxxxx> wrote in message
news:%23q8f3nglGHA.4512@xxxxxxxxxxxxxxxxxxxxxxx
Follow UP, For about 1/2 of the users Outlook is having big problems
with mailboxes, but OWA works fine for everyone. What does that tell us?
Could it have anything to do with Public folders ?
"SteveB" <swb_mct@xxxxxxx> wrote in message
news:OlrO1iglGHA.5108@xxxxxxxxxxxxxxxxxxxxxxx
Using a new profile did not change anything.
Now looking closer, about 1/2 of all users are having a problem moving
from one mail folder to another (mail to contacts for example) They
can't get to other folders and the error shows itself in different ways
for different users and different for Outlook XP and Outlook 2003.
They still are fine on OWA.
"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:%23qRAnQglGHA.4772@xxxxxxxxxxxxxxxxxxxxxxx
In news:ODvoIselGHA.3396@xxxxxxxxxxxxxxxxxxxx,
steveb <steveb@xxxxxxxxxxx> typed:
An SBS 2003 had accumulated so many system problems with raid drivers
and other issues we performed a domain swing migration to a temporary
server, then back to the original hardware using the Jeff Middleton
procedures for this operation - except we used the mail-box move
function to move each mailbox to the temp and then moved each mailbox
back to the clean install on the original hardware. (to avoid
getting hung up on mounting moved databases on the new server )
The results have been perfect except for 2 corrupted mailboxes out of
a total of 40. When access them with OWA everything is fine, but
they don't load into Outlook correctly. Outlook crashes or displays
error messages when the user moves from one outlook folder to
another. One just lost all inbox content except for her sub-folders
when opening the mailbox from a different workstation.
We have a 2 week old pre-migation backup. The database paths are
different on the new server than the paths during the backup.
What is the best approach for fixing corrupt mailboxes ? or if we
have to restore from the old backup for the two problem mailboxes,
does that have to be done with an exchange recovery server, or is
there some other way?
Thanks
If they work fine in OWA, I doubt the mailboxes are corrupt. I'd
completely wipe these users' Outlook profiles (delete the OST file as
well) and recreate them.
.
- References:
- Swing Migration - two corrupt mailboxes
- From: steveb
- Re: Swing Migration - two corrupt mailboxes
- From: Lanwench [MVP - Exchange]
- Re: Swing Migration - two corrupt mailboxes
- From: SteveB
- Re: Swing Migration - two corrupt mailboxes
- From: SteveB
- Swing Migration - two corrupt mailboxes
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