Re: Server randomly rebooting due to bugcheck



So it always fails for the same reason (ie: CSRSS.EXE) or is it more random
than that?

Has anything been done to the server lately - new HW, patches, updates?

I would also do a full offline overnight RAM test using Microsoft Memory
Diagnostics or similar program (memtest86, etc.).

--
Allan Williams



"Andy Desborough" <AndyDesborough@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:506ED1C3-272F-4239-8AC1-CC9656A7B4FE@xxxxxxxxxxxxxxxx
Hi there,

I have a SBS2003 SP1 server which reboots at various times of day and
shows
this entry in the event log:

The reason supplied by user xxxxx\Administrator for the last unexpected
shutdown of this computer is: System Failure: Stop error
Reason Code: 0x805000f
Bug ID:
Bugcheck String: 0x000000f4 (0x00000003, 0x89f041f0, 0x89f04354,
0x8094b734)
Comment: 0x000000f4 (0x00000003, 0x89f041f0, 0x89f04354, 0x8094b734)

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

To my knowledge nothing has changed in the time it has been happening.
Sometimes it also BSOD's when rebooting with an error:

"Process thread crucial to system operation has unexpectedly exited or
been
terminated - restart your computer again & if this message appears again
contact your support company"

I have run the Microsoft debugger tool as detailed on Petergal's SBS blog
which produced the following output:

Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is:
SRV*e:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2003 Kernel Version 3790 (Service Pack 1) MP (4 procs) Free
x86 compatible
Product: LanManNt, suite: SmallBusiness TerminalServer
SmallBusinessRestricted SingleUserTS
Built by: 3790.srv03_sp1_rtm.050324-1447
Kernel base = 0x80800000 PsLoadedModuleList = 0x808a6ea8
Debug session time: Fri Jun 23 07:34:09.455 2006 (GMT+1)
System Uptime: 0 days 0:06:25.644
Loading Kernel Symbols
............................................................................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffd700c). Type ".hh dbgerr001" for details
Loading unloaded module list
....
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, 89f041f0, 89f04354, 8094b734}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

1: kd> .reload
Loading Kernel Symbols
............................................................................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffd700c). Type ".hh dbgerr001" for details
Loading unloaded module list
....
1: kd> .reload
Loading Kernel Symbols
............................................................................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffd700c). Type ".hh dbgerr001" for details
Loading unloaded module list
....

So then I searched around for the csrss.exe which I find "Csrss.exe is a
Microsoft client server runtime which generates worker threads for client
requests" and some references to virus/trojan activity but a virus scan on
the file comes up clean.

Any suggestions please?

TIA
Andy.


.



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