Re: SBS 2003 After Service Pack 1 for SBS

Hi Ian,

Thanks for your information. I appreciate your time and efforts to the
issue.

I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!

Review the log files, we can conclude the SBS 2003 SP1 has been applied
successfully.

I. Based on my research, the issue may occurs due to incorrect security
settings configuration. Please help me collect the IIS metabase to check
the settings in IIS server.

To collect the IIS Metabase:

a. Download the IIS Resource Kit tools from the following page:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en
b. Install it, run MBExplorer (Metabase Explorer)
c. Right click the "LM" node and choose "Export to file".
d. Specify a file name, specify the password and finish the export.
e. Send the file and the password to me.

II. And also please follow my steps to reproduce the issue and collect the
IIS log again:

To enable IIS log:

a. Open IIS MMC, right click Default Web Site and then click Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files under
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and try to access the Backup site using IE
and using server management console to reproduce the problem.
e. Wait about 15 minutes, then go to the following folder:
C:\WINDOWS\system32\LogFiles and send them to me.

III. Also please help me collect the following log files:

a. Capture a screen shot of the symptom in server management console.

b. Save the application and system log in .evt format and send to me for
analyze.

Please compress all files and send to my working mailbox:
v-yanniw@xxxxxxxxxxxxx

I am glad to be further assistance to you.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
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When opening a new thread via the web interface, we recommend you check the
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
From: "Ian Robert" <Ian-586-dex@xxxxxxxxxxxxxxxxx>
References: <OmMeGfIkGHA.5036@xxxxxxxxxxxxxxxxxxxx>
<uNna0aJkGHA.1600@xxxxxxxxxxxxxxxxxxxx>
<eNp1fdJkGHA.2436@xxxxxxxxxxxxxxxxxxxx>
<eLp1upJkGHA.412@xxxxxxxxxxxxxxxxxxxx>
<uABxaDKkGHA.3440@xxxxxxxxxxxxxxxxxxxx>
<P$2bl3SkGHA.4164@xxxxxxxxxxxxxxxxxxxxx>
Subject: Re: SBS 2003 After Service Pack 1 for SBS
Date: Fri, 16 Jun 2006 16:16:33 +0100
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Thanks Jenny,

I have emailed you the logs etc.

All settings were as you described - so defaults are still in place.

But authentication prompt still happens. Most odd. ;-)

Regards

Ian

""Jenny wu [MSFT]"" <v-yanniw@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:P$2bl3SkGHA.4164@xxxxxxxxxxxxxxxxxxxxxxxx
Hi Ian,

Thanks for posting here. Also thanks for Cris's input.

From your description, I understand the issue to be: backup log can not
be
viewed in server management console. If I am off base, please don't
hesitate to let me know.

Let us check the following settings to trouble shoot the issue:

I. Please check Fax VD configuration in IIS server. The steps:

1. Open IIS snap-in.
2. Go to Default Web Site/Backup.
3. Right click Backup and click Properties.
4. Click Directory Security tab.
5. Click Edit under "Authentication and access control".
6. Make sure that the" Integrated Windows Authentication" is checked.
7. Click Edit under "IP address and domain name restriction".
8. Make sure that " Denied access" has been selected, and ensure the
exception list as follows:

127.0.0.1
192.168.10.1 (255.255.255.0)---- this IP region is your LAN IP region

9. Click Edit under "Secure communications".
10. Make sure that "Require secure channel (SSL)" is not selected.

11. Click Virtual Directory tab, please ensure you have input correct
information:

--Application Name: backup
--Execute Permissions: Script only
--Application Pool: DefaultAppPool

After verifying settings, please run command "iisreset" (no quotation
marks) to refresh IIS server. Then please test the issue and let me know
the result.

II. If the issue persists, please let me know what service packes that
you
have applied to the SBS 2003 server box. Did you apply the Windows 2003
SP1
or SBS 2003 SP1 to the server box? There are such issues happen when you
only applied Windows 2003 SP1.

Please ensure you have applied SBS 2003 SP1 successfully. The SBS 2003
SP1
including:

o SBS 2003 SP1
o Windows Server 2003 SP1
o Windows SharePoint Services SP1
o Exchange Server 2003 SP1
o Outlook 2003 SP1 (applies to each client)
o Windows XP SP2 (applies to each client)
o Active Sync 3.8 (applies to each client)
o SQL Server 2000 SP4 (Premium only)
o ISA 2004 (Premium only)

I suggest that you take a look at the following link to get more
information about SBS 2003 SP1:

Installing Windows SBS 2003 with SP1, "Getting Started" at the Microsoft
Web site (http://go.microsoft.com/fwlink/?LinkId=51143

If you have applied the whole SBS 2003 sp1 and the issue persists, please
perform test and collect some information for analyze:

1. Please try to input URL: http://localhost/backup in IE to access the
backup site, dose the issue persists? If yes, what is exact error
message?
Please help me collect a screen shot of the error message.
2. Can you view the server performance report in server management
console?
If not, what is the error message?
3. Please help me collect the following log files for analyze:

1). C:\Windows\svcpack.log

2). C:\Windows\KB885918.log

3). All files in C:\Program Files\Microsoft Integration\Windows Small
Business Server 2003\Logs

4). Please enable IIS logging and reproduced the issue (access the backup
site in IE) and collect IIS log.

To enable IIS log:

a. Open IIS MMC, right click Default Web Site and then click Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files under
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and try Server Activesync to reproduce the
problem.
e. Wait about 15 minutes, then go to the following folder:
C:\WINDOWS\system32\LogFiles and send them to me.

Please compress all files and send to my working mailbox:
v-yanniw@xxxxxxxxxxxxx

I appreciate your time. I am happy to be of assistance to you and look
forward to your reply.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
From: "Ian Robert" <Ian-586-dex@xxxxxxxxxxxxxxxxx>
References: <OmMeGfIkGHA.5036@xxxxxxxxxxxxxxxxxxxx>
<uNna0aJkGHA.1600@xxxxxxxxxxxxxxxxxxxx>
<eNp1fdJkGHA.2436@xxxxxxxxxxxxxxxxxxxx>
<eLp1upJkGHA.412@xxxxxxxxxxxxxxxxxxxx>
Subject: Re: SBS 2003 After Service Pack 1 for SBS
Date: Thu, 15 Jun 2006 18:26:29 +0100
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No errors logged at all :(

"Cris Hanna (SBS-MVP)" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message news:eLp1upJkGHA.412@xxxxxxxxxxxxxxxxxxxxxxx
do you get errors in the vent log after trying to view backup status?

--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup so
all
can take advantage
"Ian Robert" <Ian-586-dex@xxxxxxxxxxxxxxxxx> wrote in message
news:eNp1fdJkGHA.2436@xxxxxxxxxxxxxxxxxxxxxxx
Yes, I've re-run them and they both work fine, but the problem viewing
the
backup logs in the Server Management console still persists.

"Cris Hanna (SBS-MVP)" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message news:uNna0aJkGHA.1600@xxxxxxxxxxxxxxxxxxxxxxx
Have you tried re-running either the backup wizard/monitoring wizard or
both?

--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup so
all
can take advantage
"Ian Robert" <Ian-586-dex@xxxxxxxxxxxxxxxxx> wrote in message
news:OmMeGfIkGHA.5036@xxxxxxxxxxxxxxxxxxxxxxx
Hello,

I have an SBS 2003 server which was installed without the service pack,
the
service pack subsequently came out and was applied to the machine.
After this the Backup status in the Server Management application doesn't
work - it prompts for authentication and after entering the
credentials...it
says "Loading...." and nothing else happens...the backup logs are not
displayed.

Everything else on the server seems to be operating properly and there
are
no events raised in the event log.

The server is configured to email out status reports and these occur each
day and as scheduled.

Any suggestions would be appreciated.

Regards

Ian








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