RE: Unable to send any fax only from workstation
- From: Daniele Benetti <DanieleBenetti@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 14 Jun 2006 02:43:02 -0700
I have applied the step that you have described, but user cannot send faxes.
If I change the group membership of users to "Domain Admins" those users can
send fax and all works good.
When I return group membership of those users to "Domain Users" those cannot
send faxes.
The inbound faxes don't have any problem whit all config.
I'm waiting for your help. :-)
Best regards.
Daniele Benetti
""Jenny wu [MSFT]"" wrote:
Hi Daniele,.
Thanks for using the SBS newsgroup!
From your description, I understand the issue to be: users can not send
faxes from workstations. If I am off base, please don't hesitate to let me
know.
Let us follow below steps to trouble shoot the issue:
I. Please check Fax server recipient configuration:
1. Open Shared Fax Manager
2. Expand Devices and Providers -> Devices
3. Right click your modem and click properties
4. In the Transmission settings, please confirm that "Send faxes'' is
Checked.
5. Right click Microsoft Shared Fax and click properties
6. In the General tab, please confirm that ''Disable transmission of
outgoing faxes'' is NOT checked.
II. Check the following permissions settings:
1. Please double check the modem permissions and ensure "Everyone" has Fax
permission.
2. Please double check the Temp folder's permissions on the server box, it
is located in:
C:\WINDOWS\Temp
Right click it and open its Properties page, please ensure "Authenticated
users" entry list here and have the following permissions:
-- Authenticated users: Read,Write, Read & Execute, list folder contents
After verifying them and restarting the fax service, try to test to see if
the fax server can receive faxes properly.
III. If the issue persists, please help me collect the following
information for further analyze:
1. Do you have any issue to receive outbound faxes?
2. Please try to logon one workstation with domain admin user account and
try to send faxes, what is the result?
Hope above information helps. I am happy to be of assistance to you and
look forward to your reply.
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
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Thread-Topic: Unable to send any fax only from workstationBenetti@xxxxxxxxxxxxxxxxxxxxxxxxx>
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From: =?Utf-8?B?RGFuaWVsZSBCZW5ldHRp?= <Daniele
Subject: Unable to send any fax only from workstation
Date: Tue, 13 Jun 2006 10:28:02 -0700
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I'm unable to send any fax only from workstation. From the server I don't
have problems.
Workstation was Windows XP sp2 and server is Windows SBS 2003 SP1.
When I try to send the fax, from workstation, systems don't send any error
message. In fax console I don't view the fax in out queue.
What can I do ?
best regards
Daniele Benetti
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