RE: Calendar Sync with Exhchange Problem

I have the Mobile 5. 0 OS.
I'm syncing with Exchange server (server sync).
I have ActiveSync 4.1 already installed on my PC.

At the momment, I'm server syncing everything but the calendar due to the
problem. Therefore I must dock my Pocket PC to sync calendars.

I noticed there are others in the SBS newgroup with the EXACT same problem
regardless of which mobile OS. There appears to be no clear solution. My
take on this from doing Google searches is that the problem started with
Exchange SP2.

In the meantime while you stew on this, I'll check out the other newsgoups
you pointed out.

Pete

"chace zhang" wrote:

Hi Pete,


Thanks for posting here.

Firstly, please help me collect following info for further analysis.

Which your version of your mobile device? Mobile 5.0 or Mobile 2003?

Are you synchronizing your Pocket PC with Outlook (client sync) or Exchange
server directly (server sync)?

SBS 2003 supports ActiveSync via a client, or Server ActiveSync if you have
remote connectivity to the server via the PDA. For example, you could use a
Pocket PC Phone Edition 2003 device, or SmartPhone to use Server ActiveSync
to sync your Inbox, Calendar, and/or Contacts.

If you are using client ActiveSync, as this feature is closely related to
the Pocket PC model you are using and the manufacturer's design, please
contact the Pocket PC provider or the Microsoft public Pocket PC newsgroup
for assistance. The public newsgroups are:

news://news.microsoft.com/microsoft.public.pocketpc
news://news.microsoft.com/microsoft.public.pocketpc.activesync

This is in order to make sure that this issue is efficiently addressed.
Thank you for your understanding.

If you are using Server ActiveSync, please check the following points to
work further on this issue.

1. When running the CEICW, ensure to check the OMA (Outlook Mobile Access)
option in the "Web Services Configuration" page, this will configure the
System to allow OMA and "Server ActiveSync" access from the Internet. Note
that if you installed ISA on the SBS 2K3, please do run the CEICW again to
re-allow OMA.

2. The client host machine must be configured using the SBS Set Up Computer
Wizard. During the Set Up Computer Wizard, the option to install ActiveSync
3.7 must be configured as well. If this is pushed to the client machine,
then there will be an option in the Start Menu called Mobile Device
Configuration. Then, it should be able to provision your phone or PPC
(including installing the certificate) so that the Server ActiveSync works.

In addition, I suggest you install ActiveSync 4.1 and sync calendar again.
ActiveSync 4.1 can be downloaded from the following URL:
http://www.microsoft.com/downloads/details.aspx?FamilyID=4c254e3f-79d5-4012-
8793-d2d180a42dfa&DisplayLang=en


3. With ActiveSync you can sync Inbox, Calendar, and Contacts from your
mailbox. However, Activesync can't sync Public Folder. Are you trying to
sync a public calendar folder?

4. Do you receive any error message during synchronization?

5. Send the most recent IIS log files to me for analysis. To do so, please
go to C:\WINDOWS\system32\LogFiles, compress the W3SVC1 folder and send the
zip file to me.


Hope this helps. I look forward to your update.

Have a nice day!



Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

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