RE: Product KEY Problems

1. How do you uninstall company web?
From Control Panel; went to add and remove; selected w2k3 SBS; brought up
the integrated setup program menu; selected "maintenance" then selected
intranet. Also got instruction from the web having me edit the registry and
renaming folders; and making changes through IIS administration. When I went
to re-install it indicated that new files were replaced with older files and
to run setup again. Integrated setup would only allow removal of the tools
and would not give me any other access.

Second attempt, I removed all of the tools and re-installed them. Got the
same error.
Thought if I remove SP! And got back to the original installation, I could
get the system configured and then updated from there.

2. How do you uninstall SBS SP1?
From Control Panel; went to add and remove; selected w2k3 SBS SP! And
selected uninstall. The un-install appears to run fine and required a
reboot. The machine runs fine but now I can not run the integrated setup
because of the Key issue. I have verified I have the right Product Key but
the system will not accept it.

3. Are there any error messages in Event Log?

The event log has many errors. IIS is not configured correctly now and
exchange email is not working. The system is also having issue with folder
permissions. To gain access to a folder user are required to have admin
rights for such things as QuickBooks.

All errors occur during the re-install process; either indicating that newer
files were replaced with older files or requiring the product key.
I was thinking of re-installing SP1 but I am waiting for the weekend when
the system requirements are minimal

--
whstahl


""Crina Li"" wrote:

Hi whstahl,

Thank you for posting in SBS newsgroup.

From your description, I understand you have done as following:

1. Install SBS 2003 Premium SP1 and then you can not access companyweb.
2. You uninstall companyweb and then reinstall it. You got error when you
reinstall it.
3. You uninstall SBS SP1 and now you got a request for the Product Key when
you reconfigure SBS.

If I have misunderstood your concerns, please do not hesitate to let me
know.

To narrow down the problem, would you please help me collect the following
information?

1. How do you uninstall companyweb?
2. How do you uninstall SBS SP1?
3. Are there any error messages in Event Log?

From the current situation, the troubleshooting may take long time. Do you
have backup for SBS, if so, you can restore SBS from it. If not, please
check if you have followed the following documents to reinstall companyweb:

829112 How to back up and restore http://companyweb data in Windows Small
Business Server 2003
http://support.microsoft.com/?id=829112

829114 How to remove and how to install the Windows Small Business Server
2003 SharePoint Services Companyweb Web site
http://support.microsoft.com/?id=829114

Regarding SBS SP1 installation, before we install the SBS 2003 SP1 onto the
server, we need to make sure that the required components such as Windows
server 2003 SP1, Exchange 2003 SP1, WSS SP1 have been installed. Please
refer to the release note and double check the install procedure:

http://www.microsoft.com/downloads/details.aspx?FamilyId=022677CC-F5AC-4BFB-
9AD0-454E89CB98BB&displaylang=en

You may need to closely follow the document to install SBS SP1:

For SBS 2003 Premium:
http://download.microsoft.com/download/2/e/9/2e902d14-da2e-43ba-8bd6-6d258f5
356b6/SP1Setup_prem.htm

Getting Started: Windows Small Business Server 2003 with SP1
http://download.microsoft.com/download/9/a/3/9a306a75-e7da-461f-996d-7b93e09
948ee/GettingStarted_Combined.doc

Additional information:

Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/technet/prodtechnol/sbs/2003/maintain/bkuprstr.mspx

Please feel free to let me know if you have any questions or if you need
further assistance.

I appreciate your time and look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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Any input or comments in this thread are highly appreciated.

=====================================================

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--------------------
| Thread-Topic: Product KEY Problems
| thread-index: AcaKb3m2bMY22rzlSY+hJJGG0/bZZg==
| X-WBNR-Posting-Host: 67.131.107.5
| From: =?Utf-8?B?V2lsbGlhbSBTdGFobA==?= <whstahl@xxxxxxxxx>
| Subject: Product KEY Problems
| Date: Wed, 7 Jun 2006 13:18:01 -0700
| Lines: 12
| Message-ID: <4CB75C9C-9F82-48EC-8332-6518A8B6FB99@xxxxxxxxxxxxx>
| MIME-Version: 1.0
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| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| We have SBS 2003 premium edition installed on our server. We installed
the
| latest service packs and updates to the server. Once they were
installed, we
| lost the company web and the sharepoint instances. The instruction I
found
| indicated that the tools had to be un-installed and re-installed. I
| un-installed the tools and reinstalled them, but the installation always
| fails and tell me to perform the task again. My last activity was the
| uninstall of SP1. Now when I try to reconfigure SBS, I get a request for
the
| Product Key. The Product Key that was used to perform the installation
is
| not accepted by the system. Is there a fix for this or do I rebuild the
| server?
| --
| whstahl
|


.

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