Re: Set Up Server Wizard Fails

Hi Athyne,

Thanks for your update.

I have checked the log and also find no useful information.

As I know, the wizard finishes the following tasks:

1. Create computer account.
2. IP Address Configuration by using DHCP.

From current situation, you can try to do a clean boot on SBS as following:

1. Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.
2. In the System Configuration Utility (MSConfig) window, click to select
the Selective Startup button.
3. Click to clear the check mark from the "Load startup items" below
Selective Startup.
4. Click the Services tab, click to check the "Hide All Microsoft Services"
box, and remove all the check marks from the remained Non-Microsoft
Services. Please note that the Exchange services could be marked as
non-Microsoft. Please do not disable those services.
5. Click OK to close the MSConfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.
6. After restarting, please check whether this issue will reoccur.

If it still occurs, you can try to add the server manually as following:

1. Configure static IP address for the server.
2. Right click My Computer and select Properties.
3. Click Computer Name tab and then click Change.
4. Check Domain and then type the SBS domain name.
5. Click OK.

However it may not finish all the function the wizard has done. If you want
to assure it can work normally, to save your time, we recommend you contact
CSS for better support.

A suggestion would be to contact Microsoft Product Support Services via
telephone so that a dedicated Support Professional can assist with your
request. Please be advised that contacting phone support will be a charged
call. However, if you are simply requesting a hotfix be sent to you and no
other support then charges are usually refunded or waived.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.

http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

Thanks for your time and understanding!

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "athyne" <athyne@xxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: Re: Set Up Server Wizard Fails
| Date: 7 Jun 2006 11:56:05 -0700
| Organization: http://groups.google.com
| Lines: 392
| Message-ID: <1149706564.990101.319480@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <1148592480.843428.3640@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| <1149186167.188820.73010@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| <3Ptoi7HiGHA.1740@xxxxxxxxxxxxxxxxxxxxx>
| NNTP-Posting-Host: 24.106.28.154
| Mime-Version: 1.0
| Content-Type: text/plain; charset="iso-8859-1"
| X-Trace: posting.google.com 1149706570 26700 127.0.0.1 (7 Jun 2006
18:56:10 GMT)
| X-Complaints-To: groups-abuse@xxxxxxxxxx
| NNTP-Posting-Date: Wed, 7 Jun 2006 18:56:10 +0000 (UTC)
| In-Reply-To: <3Ptoi7HiGHA.1740@xxxxxxxxxxxxxxxxxxxxx>
| User-Agent: G2/0.2
| X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; SV1;
NET CLR 1.1.4322; .NET CLR 2.0.50727),gzip(gfe),gzip(gfe)
| X-HTTP-Via: 1.0 KBL
| Complaints-To: groups-abuse@xxxxxxxxxx
| Injection-Info: f6g2000cwb.googlegroups.com; posting-host=24.106.28.154;
| posting-account=Pba1Tg0AAABR8hsctp0grkMqEYY8lGtw
| Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca.
giganews.com!nntp.giganews.com!postnews.google.com!f6g2000cwb.googlegroups.c
om!not-for-mail
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:273576
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Crina Li-
|
| I am sending you the new server log, it has a lot less information in
| it and I think it should be helpful to you.
|
| I have a special request as well, if you could get back to me as soon
| as possible regarding this it would be much appreciated as we have now
| reached a critical deadline in getting this set up.
|
| If there is a way to repair the SBS interface, please instruct as to
| how or again, if we could get a listing of how to accomplish this
| manually from you folks at Microsoft so we don't miss anything the
| wizard does that would be great.
|
| I truly appreciate all your help regarding this matter and am e-mailing
| you the log file right now, I actually did this several times so you'll
| have comparison information.
|
| Thank you once again!
|
| Athyne
|
| "Crina Li" wrote:
| > Hi Athyne,
| >
| > Thanks for your update.
| >
| > I am sorry for the delayed response due to weekend. Please understand
that
| > the newsgroups are staffed weekdays by Microsoft Support professionals
to
| > answer your systems and applications questions. Your understanding is
| > greatly appreciated!
| >
| > I have received your email. However the log includes another processes.
For
| > clarifying the issue, would you please do as following?
| >
| > 1. Rename the scw log to scwold.
| > 2. Rerun Set Up Server Computers wizard and it will generate a new scw
log.
| > 3. Send the scw log to me.
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | From: "athyne" <athyne@xxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Subject: Re: Set Up Server Wizard Fails
| > | Date: 1 Jun 2006 11:22:47 -0700
| > | Organization: http://groups.google.com
| > | Lines: 244
| > | Message-ID: <1149186167.188820.73010@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <1148592480.843428.3640@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| > | <1149086570.147537.282100@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| > | <lgkfN3VhGHA.2260@xxxxxxxxxxxxxxxxxxxxx>
| > | NNTP-Posting-Host: 24.106.27.70
| > | Mime-Version: 1.0
| > | Content-Type: text/plain; charset="iso-8859-1"
| > | X-Trace: posting.google.com 1149186173 20322 127.0.0.1 (1 Jun 2006
| > 18:22:53 GMT)
| > | X-Complaints-To: groups-abuse@xxxxxxxxxx
| > | NNTP-Posting-Date: Thu, 1 Jun 2006 18:22:53 +0000 (UTC)
| > | In-Reply-To: <lgkfN3VhGHA.2260@xxxxxxxxxxxxxxxxxxxxx>
| > | User-Agent: G2/0.2
| > | X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1;
SV1;
| > .NET CLR 1.1.4322; .NET CLR 2.0.50727),gzip(gfe),gzip(gfe)
| > | X-HTTP-Via: 1.1 TGI-FS1
| > | Complaints-To: groups-abuse@xxxxxxxxxx
| > | Injection-Info: g10g2000cwb.googlegroups.com;
posting-host=24.106.27.70;
| > | posting-account=Pba1Tg0AAABR8hsctp0grkMqEYY8lGtw
| > | Path:
| >
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrnewsc1!
| >
msrtrans!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!postnews.google.com
| > !g10g2000cwb.googlegroups.com!not-for-mail
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:272294
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Crina Li-
| > |
| > | Thank you so much, I just e-mailed the log and hope it will help
| > | discover the root of the problem! Otherwise if the wizard continues
to
| > | fail, is there a checklist I can get of steps to add manually, i.e. a
| > | listing of what the wizard actually does.
| > |
| > | I know this is not recommended, but am unsure if this is the only
| > | solution.
| > |
| > |
| > |
| > |
| > | "Crina Li" wrote:
| > | > Hi Athyne,
| > | >
| > | > Thanks for your update.
| > | >
| > | > You can send these logs to v-crinal@xxxxxxxxxxxxxx
| > | >
| > | > Thanks for your time and I look forward to hearing from you.
| > | >
| > | > Best regards,
| > | >
| > | > Crina Li (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | >
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | > --------------------
| > | > | From: "athyne" <athyne@xxxxxxxxx>
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | Subject: Re: Set Up Server Wizard Fails
| > | > | Date: 31 May 2006 07:42:50 -0700
| > | > | Organization: http://groups.google.com
| > | > | Lines: 132
| > | > | Message-ID:
<1149086570.147537.282100@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | References: <1148592480.843428.3640@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | <1148656643.515648.74750@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | <lxnHaqugGHA.3960@xxxxxxxxxxxxxxxxxxxxx>
| > | > | NNTP-Posting-Host: 70.224.250.209
| > | > | Mime-Version: 1.0
| > | > | Content-Type: text/plain; charset="iso-8859-1"
| > | > | X-Trace: posting.google.com 1149086575 8636 127.0.0.1 (31 May 2006
| > | > 14:42:55 GMT)
| > | > | X-Complaints-To: groups-abuse@xxxxxxxxxx
| > | > | NNTP-Posting-Date: Wed, 31 May 2006 14:42:55 +0000 (UTC)
| > | > | In-Reply-To: <lxnHaqugGHA.3960@xxxxxxxxxxxxxxxxxxxxx>
| > | > | User-Agent: G2/0.2
| > | > | X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
5.1;
| > SV1;
| > | > NET CLR 1.1.4322; InfoPath.1; .NET CLR
2.0.50727),gzip(gfe),gzip(gfe)
| > | > | Complaints-To: groups-abuse@xxxxxxxxxx
| > | > | Injection-Info: j55g2000cwa.googlegroups.com;
| > posting-host=70.224.250.209;
| > | > | posting-account=Pba1Tg0AAABR8hsctp0grkMqEYY8lGtw
| > | > | Path:
| > | >
| >
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed.c
| > | >
| >
w.net!cw.net!news-FFM2.ecrc.de!news.glorb.com!postnews.google.com!j55g2000cw
| > | > a.googlegroups.com!not-for-mail
| > | > | Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:271974
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | Hi Crina Li-
| > | > |
| > | > | Thank you for your response.
| > | > |
| > | > | I have collected the log file you requested but am not able to
e-mail
| > | > | it to your listed address, it keeps being returned. Please let me
| > know
| > | > | where I can forward this via e-mail, I'd rather not post.
| > | > |
| > | > | In regards to your questions.
| > | > |
| > | > | 1-We followed a step by step Windows guide, from what I have
reviewed
| > | > | everything appears to be in order.
| > | > |
| > | > | 2-The terminal server OS is Windows Server 2003 and it is a clean
| > | > | install.
| > | > |
| > | > | Please let me know where I can forward that log, and again that
you
| > for
| > | > | your continued help!
| > | > |
| > | > | Athyne
| > | > |
| > | > |
| > | > | "Crina Li" wrote:
| > | > | > Hi athyne,
| > | > | >
| > | > | > Thanks for your update.
| > | > | >
| > | > | > I am sorry for the delayed response due to weekend. Please
| > understand
| > | > that
| > | > | > the newsgroups are staffed weekdays by Microsoft Support
| > professionals
| > | > to
| > | > | > answer your systems and applications questions. Your
understanding
| > is
| > | > | > greatly appreciated!
| > | > | >
| > | > | > For narrowing down the problem, I still need to analyze the log
| > file to
| > | > see
| > | > | > what happens. Also, would you please help me confirm the
following
| > | > | > information?
| > | > | >
| > | > | > 1. Have you checked the document to see if you have configured
the
| > | > terminal
| > | > | > server correctly?
| > | > | >
| > | > | > Step-by-Step Guide to Adding and Managing Additional Servers in
a
| > | > Windows
| > | > | > Small Business Server Network
| > | > | >
| > | >
| >
http://download.microsoft.com/download/d/6/d/d6d6391a-eb33-4491-8818-b4422cd
| > | > | > 373c8/SBSaddmultsrv.doc
| > | > | >
| > | > | > 2. What is the OS of the terminal server? Is it a clean install?
| > | > | >
| > | > | > Thanks for your time and I look forward to hearing from you.
| > | > | >
| > | > | > Best regards,
| > | > | >
| > | > | > Crina Li (MSFT)
| > | > | >
| > | > | > Microsoft CSS Online Newsgroup Support
| > | > | >
| > | > | > Get Secure! - www.microsoft.com/security
| > | > | >
| > | > | > =====================================================
| > | > | > This newsgroup only focuses on SBS technical issues. If you have
| > issues
| > | > | > regarding other Microsoft products, you'd better post in the
| > | > corresponding
| > | > | > newsgroups so that they can be resolved in an efficient and
timely
| > | > manner.
| > | > | > You can locate the newsgroup here:
| > | > | >
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | > | >
| > | > | > When opening a new thread via the web interface, we recommend
you
| > check
| > | > the
| > | > | > "Notify me of replies" box to receive e-mail notifications when
| > there
| > | > are
| > | > | > any updates in your thread. When responding to posts via your
| > | > newsreader,
| > | > | > please "Reply to Group" so that others may learn and benefit
from
| > your
| > | > | > issue.
| > | > | >
| > | > | > Microsoft engineers can only focus on one issue per thread.
| > Although we
| > | > | > provide other information for your reference, we recommend you
post
| > | > | > different incidents in different threads to keep the thread
clean.
| > In
| > | > doing
| > | > | > so, it will ensure your issues are resolved in a timely manner.
| > | > | >
| > | > | > For urgent issues, you may want to contact Microsoft CSS
directly.
| > | > Please
| > | > | > check http://support.microsoft.com for regional support phone
| > numbers.
| > | > | >
| > | > | > Any input or comments in this thread are highly appreciated.
| > | > | >
| > | > | > =====================================================
| > | > | >
| > | > | > This posting is provided "AS IS" with no warranties, and
confers no
| > | > rights.
| > | > | > --------------------
| > | > | > | From: "athyne" <athyne@xxxxxxxxx>
| > | > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | > | Subject: Re: Set Up Server Wizard Fails
| > | > | > | Date: 26 May 2006 08:17:23 -0700
| > | > | > | Organization: http://groups.google.com
| > | > | > | Lines: 17
| > | > | > | Message-ID:
<1148656643.515648.74750@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | > | References:
<1148592480.843428.3640@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | > | <OKi0fbHgGHA.4688@xxxxxxxxxxxxxxxxxxxxx>
| > | > | > | NNTP-Posting-Host: 69.217.62.161
| > | > | > | Mime-Version: 1.0
| > | > | > | Content-Type: text/plain; charset="iso-8859-1"
| > | > | > | X-Trace: posting.google.com 1148656648 19724 127.0.0.1 (26 May
| > 2006
| > | > | > 15:17:28 GMT)
| > | > | > | X-Complaints-To: groups-abuse@xxxxxxxxxx
| > | > | > | NNTP-Posting-Date: Fri, 26 May 2006 15:17:28 +0000 (UTC)
| > | > | > | User-Agent: G2/0.2
| > | > | > | X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows
NT
| > 5.1;
| > | > SV1;
| > | > | > .NET CLR 1.1.4322; InfoPath.1; .NET CLR
| > 2.0.50727),gzip(gfe),gzip(gfe)
| > | > | > | Complaints-To: groups-abuse@xxxxxxxxxx
| > | > | > | Injection-Info: i40g2000cwc.googlegroups.com;
| > | > posting-host=69.217.62.161;
| > | > | > | posting-account=Pba1Tg0AAABR8hsctp0grkMqEYY8lGtw
| > | > | > | Path:
| > | > | >
| > | >
| >
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00
| > | > | >
| > | >
| >
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!nntp.giganews.com
| > | > | >
| > | >
| >
!transit3.readnews.com!news-out.readnews.com!postnews.google.com!i40g2000cwc
| > | > | > .googlegroups.com!not-for-mail
| > | > | > | Xref: TK2MSFTNGXA01.phx.gbl
| > microsoft.public.windows.server.sbs:271117
| > | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > | > |
| > | > | > | Thank you Crina Li-
| > | > | > |
| > | > | > | In response to your questions:
| > | > | > |
| > | > | > | 1. The IP Address Configuration page does not appear
after we
| > | > type
| > | > | > | the name and click Next. The wizard just disappears and the
main
| > | > | > | screen shows no server name added.
| > | > | > | 2. We do not receive any type of error message at all.
| > | > | > | 3. There are not error messages in the event log, we did
| > check.
| > | > | > | 4. Regarding collection of the
| > %sbsprogramdir%\Support\scw.log,
| > | > we
| > | > | > | are currently not on site but I will certainly retrieve this
for
| > you
| > | > as
| > | > | > | soon as I can.
| > | > | > |
| > | > | > | Thank you very much for your help again, if the first three
| > answers
| > | > | > | help you at all let me know and I'll get that log to you as
soon
| > as I
| > | > | > | can.
| > | > | > |
| > | > | > |
| > | > |
| > | > |
| > |
| > |
|
|

.

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