RE: sbs.rww error

Hi Jac,

Thanks for your update.

From the current situation, you may need to reinstall RWW as following:

1. Open Control Panel->Add/Remove Programs.
2. Click Change/Remove for Windows Small Business Server 2003 in Add or
Remove Programs:
3. Follow the setup prompts until you reach the "Component Selection"
dialog screen.
4. Set the "Server Tools" to "Reinstall".
5. Complete the setup wizard.

Thanks for your time and I look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
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When opening a new thread via the web interface, we recommend you check the
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any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: sbs.rww error
| thread-index: AcaEdTimAgmE+nOcTlCLUfzqRqKe3g==
| X-WBNR-Posting-Host: 209.221.140.156
| From: =?Utf-8?B?SkFD?= <JAC@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <E088F61D-8CD6-4AD2-9497-BCC8039BF631@xxxxxxxxxxxxx>
<arbe7aGhGHA.5184@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: sbs.rww error
| Date: Tue, 30 May 2006 22:44:02 -0700
| Lines: 234
| Message-ID: <3BDB9BDA-D6EE-4AC3-8F55-6A9BFDAFFEC0@xxxxxxxxxxxxx>
| MIME-Version: 1.0
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| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:271887
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Crina Li,
| Thank-you for responding to my problem. I checked all the things you
listed
| and everything looked in good order, and the problem still exists, so I
will
| respond to your additional questions:
|
| 1. RWW has been working fine for 6 months or more since a new server
| install. The problem started last Friday afternoon when someone reported
| they could not log in to RWW. The Server was restarted and they were
| successful. But the next time someone else was not able to get the RWW
page
| up. it hasn't worked since.
|
| 2. When you try http://localhost/remote you get the same thing. You are
| allowed to log in, but after that you get page cannot be displayed.
|
| 3. Same thing with http://servername/remote.
|
| 4. Companyweb will load. OWA will load.
|
| 5. It affects all users.
|
| Hope that helps. thank-you for your time. I appreciate it very much.
|
| --
| Regards,
| jac
|
|
| ""Crina Li"" wrote:
|
| > Hi Jac,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From your description, I understand the issue to be: you get page
cannot be
| > displayed when you access RWW and find event 0 in Event Log. If I have
| > misunderstood your concerns, please do not hesitate to let me know.
| >
| > Based on my research, there are several causes for this issue. We can
check
| > the following:
| >
| > 1. This issue may occur if the file named Web.config is located in
wwwroot
| > folder. So please go to c:\Inetpub\wwwroot, check whether there is a
file
| > named Web.config, if yes, please try to delete
Inetpub\wwwroot\web.config
| > and then run IISReset. By default, this file does not exist in
| > inetpub\wwwroot.
| > 2. Check if the key
| > HKLM\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal exists.
| > 3. Check if the Local Service and Network Service accounts do not have
Full
| > Control to the "Temporary ASP.NET Files" folder. To resolve this issue,
| > please follow these steps:
| >
| > 1) Add IIS_WPG, Local Service and Network Service account Read &
Execute,
| > List Folder Contents, and Read permissions to
| > %windir%\Microsoft.NET\Framework\v1.1.4322.
| > 2) Add IIS_WPG, Local Service and Network Service account Full Control
| > permission to %windir%\Microsoft.NET\Framework\v1.1.4322\Temporary
ASP.NET
| > Files.
| >
| > 4. Open ''Internet Information Services (IIS) Manager'' console in
| > ''Administrative Tools'' on the SBS 2003 server. Expand <Server
| > Name>\''Application Pools''. Make sure the DefaltAppPool is running.
| > 5. Expand ''Web Sites''\''Default Web Site''. Right-click ''Remote''
and
| > click ''Properties''. In the ''Virtual Directory'' tab, check the
| > ''Application settings''. You should see ''Remote'' in the Application
name
| > bar and ''DefaultAppPool'' in the ''Application pool'' bar. You may
refer
| > to the screen-shoot.
| > 6. Also in the properties window, click ''Directory Security'' tab,
click
| > ''Edit'' button. Make sure anonymous access is enabled.
| > 7. Run "iisreset" and then check if the issuer still occurs.
| >
| > The problem may be also caused by the secatts.dll is corrupted, please
| > re-register secatts.dll:
| >
| > 1. Click Start->Run, type "CMD" (without the quotation marks) and click
OK
| > to bring up a command prompt.
| > 2. Type the following command to change the location to the C:\Program
| > Files\Microsoft Windows Small Business Server\Networking folder:
| >
| > CD C:\Program Files\Microsoft Windows Small Business Server\Networking
| >
| > 3. Type the following command to register this file:
| >
| > regsvr32 secatts.dll
| >
| > In addition, please check the following to see if all are correct:
| >
| > 1. Open IIS manager and then expand Server name | Web Sites | Default
Web
| > Site.
| > 2. Right click Remote and select Properties.
| > 3. On Directory Security tab, click Edit on Authentication and access
| > control column.
| > 4. Make sure only the following boxes are checked:
| >
| > Enable anonymous access (IUSER_<ServerName>)
| >
| > Integrated Windows authentication
| >
| > 5. In the "IP address and domain restrictions" section, click the Edit
| > button.
| > 6. Make sure "Granted access" is selected and there are no items in the
| > list box.
| > 7. Click the "Documents" tab.
| > 8. Make sure "Enable default content page" is select and the following
| > items are listed in order:
| >
| > Default.htm
| > Default.asp
| > index.htm
| > iisstart.asp
| > Default.aspx
| >
| > If any items are missing, please add them and make them the correct
order.
| >
| > 9. Click Start->Run, type "iisreset" (without the quotation marks) and
| > click OK. Then check if RWW works.
| >
| > If it does not help, please help me collect the following information:
| >
| > 1. When did the issue first to begin? Did it work before?
| > 2. Does the problem occur if you try to access the RWW at
| > http://localhost/remote from the SBS server?
| > 3. On an SBS LAN client, open IE and browse to http://sbsserver/remote,
| > does the issue occur?
| > 4. Do you have any problems accessing OWA, companyweb or other SBS Web
| > sites?
| > 5. Does the issue occur to all users?
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: sbs.rww error
| > | thread-index: AcaEM/tTd6P1mCi0SqqpV42hNnKRnw==
| > | X-WBNR-Posting-Host: 66.14.130.200
| > | From: =?Utf-8?B?SkFD?= <JAC@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: sbs.rww error
| > | Date: Tue, 30 May 2006 14:57:02 -0700
| > | Lines: 42
| > | Message-ID: <E088F61D-8CD6-4AD2-9497-BCC8039BF631@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGXA01.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:271839
| > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | When I try to log into the RWW I get page cannot be displayed and the
the
| > | event is logged:
| > |
| > | Event Type: Error
| > | Event Source: SBS.RWW
| > | Event Category: None
| > | Event ID: 0
| > | Date: 5/30/2006
| > | Time: 2:30:28 PM
| > | User: N/A
| > | Computer: ROBINSBS
| > | Description:
| > | The following fatal error occurred in the Remote Web Workplace
| > application:
| > | URL: https://robinsbs/Remote/client.aspx
| > | Error Message: Object reference not set to an instance of an object.
| > | Stack Trace: at remote.RAPLinks.get_canShowKWSTSLink()
| > | at ASP.client_aspx.__RenderForm1(HtmlTextWriter __output, Control
| > | parameterContainer) in c:\inetpub\Remote\client.aspx:line 158
| > | at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
| > | at
System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter
| > | writer)
| > | at System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter
output)
| > | at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
| > | at ASP.client_aspx.__Render__control1(HtmlTextWriter __output,
Control
| > | parameterContainer) in c:\inetpub\Remote\client.aspx:line 61
| > | at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
| > | at System.Web.UI.Control.Render(HtmlTextWriter writer)
| > | at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
| > | at System.Web.UI.Page.ProcessRequestMain()
| > |
| > | For more information, see Help and Support Center at
| > | http://go.microsoft.com/fwlink/events.asp.
| > |
| > | The Server has been rebooted without any difference. The ICEW also is
not
| > | working.
| > |
| > | If there is anything anyone can help with this I would very much
| > appreciate
| > | it.
| > |
| > | --
| > | Regards,
| > | jac
| > |
| >
| >
|

.