RE: sbs.rww error

Hi Jac,

Thank you for posting in SBS newsgroup.

From your description, I understand the issue to be: you get page cannot be
displayed when you access RWW and find event 0 in Event Log. If I have
misunderstood your concerns, please do not hesitate to let me know.

Based on my research, there are several causes for this issue. We can check
the following:

1. This issue may occur if the file named Web.config is located in wwwroot
folder. So please go to c:\Inetpub\wwwroot, check whether there is a file
named Web.config, if yes, please try to delete Inetpub\wwwroot\web.config
and then run IISReset. By default, this file does not exist in
inetpub\wwwroot.
2. Check if the key
HKLM\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal exists.
3. Check if the Local Service and Network Service accounts do not have Full
Control to the "Temporary ASP.NET Files" folder. To resolve this issue,
please follow these steps:

1) Add IIS_WPG, Local Service and Network Service account Read & Execute,
List Folder Contents, and Read permissions to
%windir%\Microsoft.NET\Framework\v1.1.4322.
2) Add IIS_WPG, Local Service and Network Service account Full Control
permission to %windir%\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET
Files.

4. Open ''Internet Information Services (IIS) Manager'' console in
''Administrative Tools'' on the SBS 2003 server. Expand <Server
Name>\''Application Pools''. Make sure the DefaltAppPool is running.
5. Expand ''Web Sites''\''Default Web Site''. Right-click ''Remote'' and
click ''Properties''. In the ''Virtual Directory'' tab, check the
''Application settings''. You should see ''Remote'' in the Application name
bar and ''DefaultAppPool'' in the ''Application pool'' bar. You may refer
to the screen-shoot.
6. Also in the properties window, click ''Directory Security'' tab, click
''Edit'' button. Make sure anonymous access is enabled.
7. Run "iisreset" and then check if the issuer still occurs.

The problem may be also caused by the secatts.dll is corrupted, please
re-register secatts.dll:

1. Click Start->Run, type "CMD" (without the quotation marks) and click OK
to bring up a command prompt.
2. Type the following command to change the location to the C:\Program
Files\Microsoft Windows Small Business Server\Networking folder:

CD C:\Program Files\Microsoft Windows Small Business Server\Networking

3. Type the following command to register this file:

regsvr32 secatts.dll

In addition, please check the following to see if all are correct:

1. Open IIS manager and then expand Server name | Web Sites | Default Web
Site.
2. Right click Remote and select Properties.
3. On Directory Security tab, click Edit on Authentication and access
control column.
4. Make sure only the following boxes are checked:

Enable anonymous access (IUSER_<ServerName>)

Integrated Windows authentication

5. In the "IP address and domain restrictions" section, click the Edit
button.
6. Make sure "Granted access" is selected and there are no items in the
list box.
7. Click the "Documents" tab.
8. Make sure "Enable default content page" is select and the following
items are listed in order:

Default.htm
Default.asp
index.htm
iisstart.asp
Default.aspx

If any items are missing, please add them and make them the correct order.

9. Click Start->Run, type "iisreset" (without the quotation marks) and
click OK. Then check if RWW works.

If it does not help, please help me collect the following information:

1. When did the issue first to begin? Did it work before?
2. Does the problem occur if you try to access the RWW at
http://localhost/remote from the SBS server?
3. On an SBS LAN client, open IE and browse to http://sbsserver/remote,
does the issue occur?
4. Do you have any problems accessing OWA, companyweb or other SBS Web
sites?
5. Does the issue occur to all users?

I appreciate your time and look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| Thread-Topic: sbs.rww error
| thread-index: AcaEM/tTd6P1mCi0SqqpV42hNnKRnw==
| X-WBNR-Posting-Host: 66.14.130.200
| From: =?Utf-8?B?SkFD?= <JAC@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: sbs.rww error
| Date: Tue, 30 May 2006 14:57:02 -0700
| Lines: 42
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| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| When I try to log into the RWW I get page cannot be displayed and the the
| event is logged:
|
| Event Type: Error
| Event Source: SBS.RWW
| Event Category: None
| Event ID: 0
| Date: 5/30/2006
| Time: 2:30:28 PM
| User: N/A
| Computer: ROBINSBS
| Description:
| The following fatal error occurred in the Remote Web Workplace
application:
| URL: https://robinsbs/Remote/client.aspx
| Error Message: Object reference not set to an instance of an object.
| Stack Trace: at remote.RAPLinks.get_canShowKWSTSLink()
| at ASP.client_aspx.__RenderForm1(HtmlTextWriter __output, Control
| parameterContainer) in c:\inetpub\Remote\client.aspx:line 158
| at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
| at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter
| writer)
| at System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output)
| at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
| at ASP.client_aspx.__Render__control1(HtmlTextWriter __output, Control
| parameterContainer) in c:\inetpub\Remote\client.aspx:line 61
| at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
| at System.Web.UI.Control.Render(HtmlTextWriter writer)
| at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
| at System.Web.UI.Page.ProcessRequestMain()
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
| The Server has been rebooted without any difference. The ICEW also is not
| working.
|
| If there is anything anyone can help with this I would very much
appreciate
| it.
|
| --
| Regards,
| jac
|

.