Re: Monitoring and Alerts

Hi John,

Thanks for your update.

I have reviewed the log and found no useful information. To narrow down the
problem, would you please help me collect the following information?

1. Do you type the external email address when you run Set Up Monitoring
Reports and Alerts wizard?
2. Please rerun Set Up Monitoring Reports and Alerts wizard and only
configure an internal email address for those alert emails to be sent, and
restart a service, will the email be sent fine?
3. Have you seen these emails in the queue?
4. Can you receive Performance or other reports for the email?
5. Please perform a clean boot to see how thing goes:

1) Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.
2) In the System Configuration Utility (MSConfig) window, click to select
the Selective Startup button.
3) Click to clear the check mark from the "Load startup items" below
Selective Startup.
4) Click the Services tab, click to check the "Hide All Microsoft Services"
box, and remove all the check marks from the remained Non-Microsoft
Services. Please note that the Exchange services could be marked as
non-Microsoft. Please do not disable those services.
5) Click OK to close the MSConfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.
6) After restarting, please check whether this issue will reoccur.

More information:

280043 Health Monitor May Be Unable to Send E-Mail via Local Exchange SMTP
http://support.microsoft.com/?id=280043

Please feel free to let me know if there is anything I can do for you.

I appreciate your time and look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "John" <spam001(at)plasticcircus(dot)com>
| References: <eIu7z#cfGHA.4464@xxxxxxxxxxxxxxxxxxxx>
<LT4cvxkfGHA.4336@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Monitoring and Alerts
| Date: Thu, 25 May 2006 09:48:30 -0700
| Lines: 125
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
| Message-ID: <OeYSPsBgGHA.1520@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: user-v8lmf6j.cable.mindspring.com 209.91.60.211
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:270881
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| You can check the settings in
| > Health Monitor: Click Start\Administrative Tools\Health Monitor, expand
| > Small Business Alerts\Core Server Alerts, can you see System Up Time and
| > World Wide Web Publishing?
|
| Yes, System Up Time, World Wide Web Publishing, and a long list of others
| including DHCP Server, Print Spooler, SMTP, etc.
|
| >1. Are there any related error messages in Event Log?
| There are messages in the event log stating that the IIS service has
| restarted, and that the system has restarted, but nothing about an error
| sending a message.
|
| > 2. SBSMSI-Monitoring.log from the C:\Program Files\Microsoft
| > Integration\Windows Small Business Server 2003\Logs folder.
| I will email that to you..
|
| > 3. Do you mean you can not receive any Alerts?
| Correct, I do not receive any alerts other than the initial confirmation
| message after configuring the alerts.
|
|
| ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:LT4cvxkfGHA.4336@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi John,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From your description, I understand the issue to be: you have configured
| > Monitoring and Alerts through Set Up Monitoring Reports and Alerts
wizard.
| > However you can not receive alerts when the server restart and IIS
stop.
| > If
| > I have misunderstood your concern, please do not hesitate to let me
know.
| >
| > As I know, you should be able to receive the alert when system restarts
| > after you configure Monitoring and Reporting. You can check the
settings
| > in
| > Health Monitor: Click Start\Administrative Tools\Health Monitor, expand
| > Small Business Alerts\Core Server Alerts, can you see System Up Time and
| > World Wide Web Publishing?
| >
| > If it does exist, would you please help me collect the following
| > information?
| >
| > 1. Are there any related error messages in Event Log?
| > 2. SBSMSI-Monitoring.log from the C:\Program Files\Microsoft
| > Integration\Windows Small Business Server 2003\Logs folder.
| > 3. Do you mean you can not receive any Alerts?
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | From: "John" <spam001(at)plasticcircus(dot)com>
| > | Subject: Monitoring and Alerts
| > | Date: Mon, 22 May 2006 11:44:04 -0700
| > | Lines: 13
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <eIu7z#cfGHA.4464@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: user-v8lmf6j.cable.mindspring.com 209.91.60.211
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:269908
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | After configuring the monitoring and alerts wizard to send critical
| > alerts
| > | to my email address and mobile phone, I received a test on both my
phone
| > and
| > | in my email inbox.
| > |
| > | But whenever there is a critical event such as the server restarting,
| > the
| > | IIS service stopping, or anything else, no alert is sent out.
| > |
| > | I'm running SBS 2003 sp2 premium, with ISA 2004 installed on the SBS
| > | Where should I look for solutions?
| > |
| > | Thank you all in advance.
| > |
| > |
| > |
| >
|
|
|

.