RE: "The page cannot be found" in Server Management

Hi Luke,

Thanks for your update.

As I know, SBS will open needed port for external access after running
CEICW. If you have a router or hardware firewall, you need to configure it
to forward inbound traffic on needed ports, for example: TCP port 80 and
443 to the SBS server's external address.

For Backup issue, do you mean you are doing as following?

1. Open Server Management and then click Backup.
2. Click Configure Backup and then you can not specify the tape drive as
backup location.

If so, please check if your tape drive is on the Windows Server 2003 HCL
from the following links:

http://www.microsoft.com/windows/catalog/server/default.aspx?subID=22&xslt=c
ategoryProduct&pgn=8a856b6f-a091-4b65-82c4-8de36550d285

If it is in the HCL, please check if there are updated firmware and driver
for the Tape Drive. You can also try the following steps:

1. Schedule a down time.
2. Disconnect all tape device and then reboot the machine.
3. Run "devmgmt.msc" to start Device Manager.
4. Click menu View | Show Hidden Devices.
5. Delete all tape devices under Tape Drives.
6. Open Computer Management, expand Storage | Removable Storage |
Libraries, and then delete all existing tape device.
7. Connect tape drive back, and then install the driver.

More information:

823820 Windows Incorrectly Recognizes a Certance Travan 40 Tape Drive as a
MiniQIC Backup Device
http://support.microsoft.com/?id=823820

817765 Windows Backup Utility Does Not Succeed When You Use a USB Tape Drive
http://support.microsoft.com/?id=817765

816528 VERITAS NetBackup Cannot Detect Installed Tape Backup Device
http://support.microsoft.com/?id=816528

Securing Your Windows Small Business Server 2003 Network
http://www.microsoft.com/technet/prodtechnol/sbs/2003/maintain/sbsecnet.mspx

Thanks for your time and I look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: "The page cannot be found" in Server Management
| thread-index: AcZ/SkbOkyRsrmTURHqZgJyrK7RSUA==
| X-WBNR-Posting-Host: 71.40.67.50
| From: =?Utf-8?B?bGZoZWI=?= <lfheb@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <572E187F-5199-4167-A1D7-BD5BD073CBEC@xxxxxxxxxxxxx>
<P1LaalhfGHA.5184@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: "The page cannot be found" in Server Management
| Date: Wed, 24 May 2006 08:54:01 -0700
| Lines: 193
| Message-ID: <6CBDA7AA-8DF4-4F97-AF3C-90E1400EBDC2@xxxxxxxxxxxxx>
| MIME-Version: 1.0
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| charset="Utf-8"
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| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:270527
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thank you for the help. This cleared up that problem, but what I'm
concerned
| about is my security. Is it safe to leave ports 80 and 443 open to the
| public. I am using a router, but I'm just not sure about the security of
it
| all. Please advise.
|
| Thank you,
|
| Luke
|
| --
| lfheb
|
|
| ""Crina Li"" wrote:
|
| > Hi Luke,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From your description, I understand you receive "the page cannot be
found"
| > errors in "backup" and "monitoring and reporting" pages of the Server
| > Management Console. If I have misunderstood your concern, please do not
| > hesitate to let me know.
| >
| > Firstly, please check if the resolution in the following Knowledge Base
| > article helps:
| >
| > 842693 You receive a "HTTP 400 - Bad Request" error message when you
try to
| > use the Monitoring and Reporting snap-in or the Backup snap-in on a
Windows
| > Small Business Server 2003-based computer
| > http://support.microsoft.com/?id=842693
| >
| > If it does not work, regarding the backup snap-in in the SBS 2k3 server
| > management fails to work, it may be caused by the following:
| >
| > 1. The task "Back Up Small Business Server" is deleted manually from
| > Control Panel -> Scheduled Tasks. We may solve it from the following:
| >
| > If you do not want SBS to backup the server, please re-run Backup
| > Configuration Wizard (Server Management -> Backup -> Configure Backup)
and
| > select "Do not use Small Business Server backup". If you want the
backup,
| > then select "Change existing backup settings" to let the wizard to
recreate
| > the task.
| >
| > 2. The service running the backup was set to a user account instead of
| > System. The website ran as Network Service. Network Service and the
user
| > account had different date/international format settings. To resolve
this
| > issue we set the backup job to run as System which had the same date
format
| > as the Network Service. Additionally, the dates contained in the
Backup
| > Results.xml needed to be changed to match the date format of the
Network
| > Service, which was the US format.
| >
| > Steps to check the service account:
| >
| > 1) Click Start, point to Control Panel, point to Scheduled Tasks.
| > 2) Under the lists of Tasks, right click "Back Up Small Business
Server"
| > and select Properties
| > 3) On the Task tab, verify the "Run As" option specifies NT
AUTHORITY\SYSTEM
| >
| > Regarding the "monitoring and reporting" snap-in in the SBS 2k3 server
| > management fails to work, actually there are many factors that can lead
to
| > this problem. Here I would suggest you start from the general
| > troubleshooting plan:
| >
| > Would you please check the following information to see if the problem
can
| > be resolved?
| >
| > 1. Check the Properties of the Default Web Site as following:
| >
| > 1) Expand Advanced Management | Internet Information Services | Server
Name
| > | Web Sites.
| > 2) Right click Default Web Sites and select Properties.
| > 3) In Web Site tab, make sure you have selected the All Unassigned in
IP
| > address of Web site identification column.
| >
| > 2. Check the properties of Monitoring as following:
| >
| > 1) Expand Advanced Management | Internet Information Services | Server
Name
| > | Web Sites | Default Web Sites.
| > 2) Right click Monitoring and select Properties.
| > 3) In Directory Security tab, click Edit in Authentication and access
| > control column.
| > 4) Make sure you have checked Integrated Windows authentication.
| > 5) Click Edit in IP address and domain name restriction.
| > 6) Select Granted access.
| >
| > 3. Ensure that the MSSQL$SBSMONITORING service is started.
| >
| > 4. Make sure IIS_WPG, Local Service and Network Service accounts have
| > Read & Execute, List Folder Contents, and Read permissions to
| > C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322.
| >
| > Ensure IIS_WPG, Local Service and Network Service accounts have Full
| > Control permission to
| > C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files.
| >
| > 5. Run "iisreset" and then check if the issuer still occurs.
| >
| > If the problem still persists, let's re-run the CEICW to ensure the
| > Monitoring and backup virtual directory is properly configured. To do
so:
| >
| > 1. Click Start on your SBS server, click Server Management.
| > 2. Click To Do List and then click "Connect to the Internet".
| > 3. Click Next, select connection type and click Next.
| > 4. Select Enable firewall and click Next.
| > 5. Follow the instructions to finish.
| >
| > If you have any questions or concerns related to this issue, please let
me
| > know.
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: "The page cannot be found" in Server Management
| > | thread-index: AcZ9qHEaG/OoVn1iRZO2pT88Vvr62w==
| > | X-WBNR-Posting-Host: 71.40.67.50
| > | From: =?Utf-8?B?bGZoZWI=?= <lfheb@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: "The page cannot be found" in Server Management
| > | Date: Mon, 22 May 2006 07:03:03 -0700
| > | Lines: 17
| > | Message-ID: <572E187F-5199-4167-A1D7-BD5BD073CBEC@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGXA01.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:269801
| > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Whenever I am in Server Management, and I attempt to access
"Monitoring
| > and
| > | Reporting" and/or "Backup", I am getting the message, "The page
cannot be
| > | found". I recently made some changes in IIS, but I am not sure what
| > caused
| > | this to happen. I am also attempting to run a system backup and when
I
| > | configure it for the first time, it tells me that it cannot find a
tape
| > | drive. I do have one however, and I can even see it in the Device
| > Manager.
| > | Does the changes I made in IIS have anything to do with this as well?
| > |
| > | Please Help.
| > |
| > |
| > | Thank you,
| > |
| > | Luke
| > |
| > | --
| > | lfheb
| > |
| >
| >
|

.

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