RE: NTBACKUP error with volume shadow copy:0x80042306

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Hi Chris,

Thanks for taking time to respond.

Based on your reply, please try the following steps:

1. Stop the Volume Shadow Copy service: Open a command prompt and change
directories to \WINDOWS\system32 (this is important when you begin
registering the DLLs):

net stop vss

2. Then register the following DLLs and services (be sure you're still in
the WINDOWS\system32 directory at your command prompt):

regsvr32 ole32.dll
regsvr32 vss_ps.dll
Vssvc /Register
regsvr32 /i swprv.dll
regsvr32 /i eventcls.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll

Start the Volume Shadow Copy service by running "net start vss", do a test
backup and see how it goes.

To further analyze the issue, refer to the following KB article to enable
the VSS debug tracing log:

887013 How to enable the Volume Shadow Copy service's debug tracing
features in Microsoft Windows Server 2003
http://support.microsoft.com/?id=887013

Run the backup with the tracing enabled. After reproducing the problem, run
the following command to find out which VSS writer is timing out:

vssadmin list writers

And then, send the VSS debug tracing log trace.txt, and MPSReport to my
work address: v-stezhu@xxxxxxxxxxxxxx The MPSReport utility is available at:

http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE

Thanks and have a great day.

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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