RE: Remote Access wizard has lost his wand

Jenny thatnk you for your kind words of assistance. I have tried to install
the updates twice, after doing this i check regediy and still dont see the
registry value of the service pack.
The only thing i see that has a value of 1 is:
setup complete REG_DWORD 0X00000001 (1)
is this it?
the wizard still fails with the same error :(
sorry to seem bumb but i'm relatively new to this and it's the 1st time i
have seen sbs
thank you once again, and hope you have or had a good weekend,
james

--
James


""Jenny wu [MSFT]"" wrote:

Hi James,

Thanks for using the SBS newsgroup.

From your description, I understand the issue to be: you failed to run
Remote Access wizard. Let us perform the following tests to trouble shoot
the issue:

On the SBS server, click Start, click Run, type "regedit" (without the
quotation marks) and click OK. Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer, and check the
data of the registry value ServicePackNumber. Is it set to "1"? If not,
then this problem will occur because SBS 2003 SP1 has not been completely
installed. To successfully install SBS 2003 SP1, we must install all five
updates listed below. Additionally, the updates must be installed in the
sequence listed.

Note: If one or more of the listed components is already installed, you can
skip to the next step.

A. Service Pack 1 for the Windows Server 2003 operating system
B. Windows SharePoint Services 2.0 Service Pack 1
C. Exchange Server 2003 Service Pack 1
E. Windows XP SP2 for Client Deployment
F. Windows Small Business Server 2003 Service Pack 1

After you applied the whole SBS 2003 SP1, please run CEICW and then re-run
remote access wizard to test the issue. What is the result?

If this is not the case, the error 80004005 may occur if the ClientApps
directory is pointing to an invalid location. Follow the KB article below
to change the directory:

830254 How to move the client programs folder to another location in
Windows Small Business Server 2003
http://support.microsoft.com/?id=830254

In addition, please let me know how the issue happens. What you have done
on the SBS server box? such as install any third party application or
others. Can you run the Add Licenses wizard or the Add User wizard without
a problem?

Let's also perform a Clean Boot. A Clean Boot will allow us to isolate any
device drivers or programs that are loading at startup that may be causing
a conflict with other device drivers or programs that are installed in your
computer.

A. Click Start, click Run, type "msconfig" (without the quotation marks)
and click OK.
B. Select "Selective Startup" and remove the check box for "Load Startup
Items".
C. On the "Services" tab, click Enable All.
D. Check "Hide all Microsoft Services", click Disable All and clear "Hide
all Microsoft Services".
E. Click the OK button and then Click Yes to restart your computer.
F. Try again. What is the result?

Hope above information helps. I am happy to be of assistance to you and
look forward to your reply.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
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Thread-Topic: Remote Access wizard has lost his wand
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From: =?Utf-8?B?SmFtZXM=?= <James@xxxxxxxxxxxxxxxxxxxxxxxxx>
Subject: Remote Access wizard has lost his wand
Date: Wed, 17 May 2006 06:24:02 -0700
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i have installes SBS, trying to install R-A-W it fails and throws up a
text
file. opening the text shows:

17/05/2006 14:05
C:\Program Files\Microsoft Windows Small Business
Server\Networking\RRASWiz\wizrras.dll, version 5.2.2651.0
Calling CRRASCommit::CommitEx
Calling CRRASCommit::ValidatePropertyBag
pdispPPPBag->QueryInterface returned OK
PropertyBag 258b28
Reading property value for enabling Remote Access returned OK
bRemoteAccess = 1
Reading property value for VPN returned OK
bVPN = 1
Reading property value for RAS returned OK
bRAS = 0
Calling CRRASCommit::ValidateVPNProperties
Reading VPN Server Name returned OK
VPN Server Name is IBMSERVER.Kenthouse.local
Calling CRRASCommit::ValidateDHCPProperties
Reading the static pool property returned OK
Static pool property value is 0
Reading the DHCP server IP returned OK
Dhcp server IP is 192.168.1.1
CRRASCommit::ValidateDHCPProperties returned OK
CRRASCommit::ValidateVPNProperties returned OK
CRRASCommit::ValidatePropertyBag returned OK
pdispPPPBag->QueryInterface returned OK
Pointer to the property bag 258b28
Calling CRRASCommit::CommitRRAS
Arguments:
PropertyBag 258b28
bRAS 0
bVPN 1
Getting the GUID of the private NIC returned OK
Private NIC Guid is {16CFBB3B-1CCF-4FEF-B0F8-F6A850A74891}
Checking whether RRAS is already running returned OK
RRAS already running
Stopping RRAS returned OK
Installing RRAS returned OK
Dhcp server is not installed or not running on this box
Reading static pool property returned OK
Value of static pool property is 0
Reading Dhcp Server IP returned OK
Dhcp Server IP is 192.168.1.1
Enabling DHCP client addressing returned OK
Adding Dhcp server to Relay Agent returned OK
Enabling the Relay Agent on private interface returned OK
Configuring ports returned OK
Identifying the private NIC for RAS returned OK
Setting the default authentication methods returned OK
Disabling NETBIOS for RAS returned OK
Changing RRAS startup type to automatic returned OK
Configuring Remote Access Policy returned OK
Starting RRAS service returned OK
Saving RRAS method returned OK
Method is 2
Where 1 = RAS, 2 = VPN 3 = both
Saving Dhcp Server IP returned OK
CRRASCommit::CommitRRAS returned OK
Calling CRRASCommit::CommitCMAK
Arguments:
PropertyBag 258b28
bRAS 0
bVPN 1
Template file name is sbsvpn
Reading VPN Server name returned OK
Reading VPN Server name is IBMSERVER.Kenthouse.local
Created temp directory CMP14.tmp
Copying required template files to the temp directory returned OK
Updating CMP template returned OK
Updating CMS template returned OK
Updating SED template returned OK
Creating proxy configuration file returned OK
*** Running IExpress to build the package returned ERROR 80004005
*** ERROR: Cannot delete temp directory CMP14.tmp
Specifying error location (in CMAK) returned OK
*** CRRASCommit::CommitCMAK returned ERROR 80004005
*** CRRASCommit::CommitEx returned ERROR 80004005

can anybody point me at a fix for this please.
--
James



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