Re: Remote Web Workplace on locked-down public computer
- From: "ALeghart" <aleghart@xxxxxxxxx>
- Date: 18 May 2006 08:53:01 -0700
Dear SBS User,
Thank you for reporting your problems immediately. It is our goal to
help as much as possible.
The short answer is that you will never be able to work remotely in the
exact same manner as sitting at your desk while connected to the local
network. 90%, 75%, 50%? It's subjective, and far too many variables,
especially when using computers outside of our control (such as
internet cafes).
I would never offer a guarantee that you can anything from any computer
in the world. That would be a lie. But, let's start with the bare
minimums--you need e-mail access as often as possible. It's more
efficient than phones, and should be readily accessible while
traveling.
Our server provides a few different "flavors" of Outlook Web Access to
accomodate the varying conditions you will encounter while traveling.
You can log in to OWA directly at: www.[domain.tld]/exchweb . There
are two criteria for establishing your connection:
Premium Access / Basic Access
Private computer / Public or shared computer
Obviously, if you select "Premium Access" and "Private Computer", you
will have a better experience, and more features are enabled, and
screen presentation more closely resembles Outlook. This combination
is usually reserved for computers that you trust, i.e. your home
computer, trusted colleague or relative's computer. Not a kiosk
terminal in a public place.
If you select "Basic Access" and "Public computer" Outlook Web Access
will be presented in a format that is more compatible with older or
more restricted web browsers commonly found in public installations.
Your experience may be slower, and some features will not be available,
but basic and intermediate levels of handling e-mail communication
perform adequately. For a detailed comparison of features available,
you can see:
http://www.microsoft.com/exchange/evaluation/features/owa2k3_55.mspx
As for controlling your desktop remotely, my recommendation is to only
do this on a trusted computer. With every action towards convenience,
there is an equal or greater reaction of compromised security.
Also, because of the demand for flexibility and "prettiness", there are
certain minimum standards required for delivery of the service. In the
good old days, you could wrap a present in paper and twine, address it
in a beautiful cursive script, and send it on it's way. Today, you
must package it in a sturdy rectangular box, cover it with the right
kind of tape, and address it with block printing. If you don't have
the minimum standards, you may not get the service.
I am sorry that your latest experience was not up to par. I have
tested the remote access with X, Y, and Z browsers from A, B, and C
operating systems. Please let me know if you have any more problems or
questions.
Regards,
Your Humble Administrator
.
- References:
- Remote Web Workplace on locked-down public computer
- From: Andrew M. Saucci, Jr.
- Remote Web Workplace on locked-down public computer
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