Re: Some Questions

Clients on the domain/network can receive all emails fine from the
remote pop3 which is hosted by Burst Data in Philadelphia. If I was
unable to download using a plain client I would be down the throat of
my web host.

Also something else off topic you may have some idea on, using the MS
vpn utility (server connect or whatever its called), I cannot VPN the
server from an outside connection. It doesn't have a static ip but has
an account with dyndns. However if I drop the firewall (which I told
to allow RWW) it gets further into the process. I have had this with a
number of installs (trying to overcome the problem) and just gave up
in the end and got s$#tty with MS.

Thanks for the help so far.


------------------------
On Wed, 17 May 2006 09:00:44 GMT, v-crinal@xxxxxxxxxxxxxxxxxxxx
("Crina Li") wrote:

Hi Glen,

Thanks for your update.

As I know, the problem could be caused by the poor network connection from
your SBS server to the remote POP3 server.

Anyway, let's perform the following test on a client workstation to check
if it is a POP3 connector issue or a network issue.

I. Test OE on the client workstation

1. Logon to one of the client workstations in the SBS network.
2. Bring up the Outlook Express
3. Set up the POP3 account for the remote POP3 server on the OE
4. Connect and try to retrieve and read emails.

Please let me know if mails could be downloaded by OE on this Windows XP
machine

II. If test I still fails, please try to setup the DNS on the SBS server to
check if it is a DNS issue and let me know the result.

1. Click "Start", point to "Administrative Tools", and then click "DNS".

2. Right-click the server object in DNS, and then click "New Zone".

3. Click "Next" on the first page of the New Zone Wizard.

4. On the "Zone Type" page, click "Primary zone", and then click "Next"

5. On the "Active Directory Zone Replication Scope" page, click "To all
domain controllers in the Active Directory domain", and then click "Next".

6. On the "Forward or Reverse Lookup Zone" page, click "Forward lookup
zone", and then click Next.

7. On the "Zone Name" page, type the ISP Pop3 mail server FQDN, and then
click "Next". For example, type "pop3.isp.com" (without the quotation
marks), and then click "Next".

8. On the "Dynamic Update" page, click "Do not allow dynamic updates", and
then click "Next",

9. Click "Finish" to complete the wizard.

10. Double-click "Forward Lookup Zones", and then click the new zone.

11. Right-click the new zone, and then click "New Host (A)".

12. In the "New Host" dialog box, leave the "Name" box empty, type the
server's internal IP address in the "IP address" box, and then click "Add
Host".

13. Please open a command prompt window, and then run the ipconfig
/flushdns command to renew the DNS record.

NOTE: If the IP address of the POP3 server changes (if the POP3 server does
not have static IP), the POP3 connector will still fail.

III. If the POP3 connector continuously fails and can never retrieve emails
for the POP3 server, please set Logging level of the POP3 Connector to
Maximum to get more verbose information. To do so:

= a = Click Start, point to All Programs, point to Microsoft Exchange and
then click System Manager.
= b = Expand Connectors, right-click POP3 Connector Manager and click
Properties.
= c = On the Troubleshooting tab, set Logging level to Maximum.
= d = Click OK.
= e = Restart the Microsoft Connector for POP3 Mailboxes. To do so:
A. Click Start, point to Administrative Tools and click Services.
B. Locate and right-click the Microsoft Connector for POP3 Mailboxes
service, click Restart.
= f = On Exchange System Manager right-click POP3 Connector Manager and
click Properties, on the Scheduling tab, click Retrieve Now.

When the issue reoccurs, check the application event log.

Hope this helps.

If you have any questions please do not hesitate to let me know. I am glad
to be of assistance.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: Tsunami Australia <glen@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Some Questions
| Date: Wed, 17 May 2006 10:33:19 +1000
| Message-ID: <kirk6212l6u15gcru80ug4o1ol759q6jp5@xxxxxxx>
| References: <8ABA1F50-66E3-468B-9F5B-7E7F6BD14D5C@xxxxxxxxxxxxx>
<FHQzkkAeGHA.220@xxxxxxxxxxxxxxxxxxxxx>
<721743C7-3988-4490-8E14-6900A848ED2A@xxxxxxxxxxxxx>
<r9vmN2MeGHA.188@xxxxxxxxxxxxxxxxxxxxx>
| X-Newsreader: Forte Agent 3.3/32.846 trialware
| MIME-Version: 1.0
| Content-Type: text/plain; charset=us-ascii
| Content-Transfer-Encoding: 7bit
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: 233.224.43.202.tsn.cc 202.43.224.233
| Lines: 1
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:268531
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thanks muchly for the info on the other errors Crina, the network is:
|
| Siemens Speedstream 6520 modem (soon to be changed to Dlink) to a 10mb
| (RT8029) external on SBS2003. Then SBS2003 (RT8139) internal to 4port
| switch.
|
| I have allowed SMTP, HTTP, HTTPS and one or two other services through
| on the modem but this assumedly should not effect the connector.
|
| I had a friend last night complaining that the server had been sending
| bounce notices after downloading them from our pop3 server for
| whatever weird reason, I am awaiting a forward of the bounce notice
| for further investigation.
|
| -------------------
|
|
| On Tue, 16 May 2006 09:45:58 GMT, v-crinal@xxxxxxxxxxxxxxxxxxxx
| ("Crina Li") wrote:
|
| >Hi Glen,
| >
| >Thanks for your update.
| >
| >Regarding the LDAP Bind issue, the full error information should be as
| >following:
| >
| >Event Type: Error
| >Event Source: MSExchangeAL
| >Event Category: LDAP Operations
| >Event ID: 8026
| >Date: 8/26/2005
| >Time: 10:30:30 AM
| >User: N/A
| >Computer: STP-DC1
| >Description:
| >LDAP Bind was unsuccessful on directory sbsserver.GOCC.local for
| >distinguished name ''. Directory returned error:[0x51] Server Down.
| >
| >Event 8026 is generated every time that the computer shuts down or
starts.
| >This event occurs because of differences in the timing between services
as
| >they stop and start. You can ignore this event if it occurs during
computer
| >shutdown and startup. Please refer to the following KB article:
| >
| >828051 Event ID 8026 Is Logged in Event Viewer After You Install Small
| >Business Server
| >http://support.microsoft.com/?id=828051
| >
| >Regarding the Win32 API error, the detailed error message is as
following:
| >
| >Event Type: Error
| >Event Source: MSExchangeAL
| >Event Category: Service Control
| >Event ID: 8250
| >Date: 24/06/2005
| >Time: 10:39:21 PM
| >User: N/A
| >Computer: SBSERVER
| >Description:
| >The Win32 API call 'DsGetDCNameW' returned error code [0x862] The
specified
| >component could not be found in the configuration information. The
service
| >could not be initialized. Make sure that the operating system was
| >installed properly.
| >
| >Regarding the MAD error, the full error is as following:
| >
| >Source: MSExchangeDSAccess
| >Event ID 2102
| >Process MAD.EXE (PID=1892). All Domain Controller Servers in use are not
| >responding: sbsserver.GOCC.local
| >
| >The 2 events are logged when a call to DsGetDcName is made before the
| >Microsoft Exchange Management Service is fully initialized. DsGetDcName
is
| >a Windows Application Programming Interface (API) function that returns
the
| >name of the domain controller. You can also safely ignore them. See:
| >
| >322837 XADM: Events 2104, 2102, and 8250 After You Apply Service Pack 2
| >(SP2)
| >http://support.microsoft.com/?id=322837
| >
| >NOTE: That article talks about Exchange 2000, but it applies to Exchange
| >2003 as well.
| >
| >Regarding POP3 Connector 1023 error, please refer to the following steps:
| >
| >We have identified this issue will occur on Linksys router
BEFVP41/BEFSR41.
| >As I know Linksys has released the KB article KB10934318 and KB10934351
for
| >it. If you have the router before SBS 2003, you could consult the
Linksys
| >support for more information.
| >
| >Related information:
| >
| >Unable to receive E-mail behind a Linksys Router
|
http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_f
a
| >qid=616
| >
| >What can I do to send and receive E-mail using the BEFSR41 Router?
|
http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_f
a
| >qid=147
| >
| >Determining the Proper MTU size
|
http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_f
a
| >qid=386
| >
| >If it is not your scenario, would you please help me confirm how you
| >configure the networking and Internet access for your SBS 2003 server?
Did
| >you follow the steps in the following KB?
| >
| >825763 How to configure Internet access in Windows Small Business Server
| >2003
| >http://support.microsoft.com/?id=825763
| >
| >Also I provide the following configuration for your reference:
| >
| >For one Nic, you need to configure on SBS server and client computer as
| >following:
| >
| >SBS:
| >IP: Fixed IP address
| >Gateway: your Hardware router IP
| >DNS: SBS NIC IP as the only entry
| >
| >In the DNS console (dnsmgmt.msc), right click your ServerName and click
| >properties. In the Forwarders tab, your ISP DNS server IP should be
| >inputted there.
| >
| >On the client workstation, please make sure the configuration:
| >
| >IP: Assigned by DHCP on SBS or your hardware router
| >Gateway: hardware router
| >DNS: SBS INTERNAL NIC IP as the only entry
| >
| >For 2 NICs on SBS:
| >
| >On SBS server:
| >
| >External NIC:
| >IP: assigned by your ISP or your hardware router
| >Gateway: your ISP or your Hardware router IP
| >DNS: SBS INTERNAL NIC IP as the only entry
| >
| >Internal NIC:
| >IP: Fixed IP
| >Gateway: None
| >DNS: SBS INTERNAL NIC IP as the only entry
| >
| >In the DNS console (dnsmgmt.msc), right click your ServerName and click
| >properties. In the Forwarders tab, your ISP DNS server IP should be
| >inputted there.
| >
| >On workstation inside your SBS local subnet
| >
| >IP: Assigned by DHCP on SBS
| >Gateway: SBS internal NIC IP
| >DNS: SBS INTERNAL NIC IP as the only entry
| >
| >I also see the issue being solved by changing the ISP server the POP3
| >connector is pointing to. You can contact the ISP to see if there is any
| >other DNS server available. Also, if you have already configured
multiple
| >DNS servers in DNS forwarder tab, you may try to change the query order
of
| >the DNS servers. Will the POP3 connector issue still occur?
| >
| >You can also take a look at the following posts in the public newsgroup
for
| >ideas:
| >
|
http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=%22The+error+
i
| >s+11004%22+and+%22pop3+connector%22&btnG=Google+Search
| >
| >NOTE: This response contains a reference to a third party World Wide Web
| >site. Microsoft is providing this information as a convenience to you.
| >Microsoft does not control these sites and has not tested any software
or
| >information found on these sites; therefore, Microsoft cannot make any
| >representations regarding the quality, safety, or suitability of any
| >software or information found there. There are inherent dangers in the
use
| >of any software found on the Internet, and Microsoft cautions you to
make
| >sure that you completely understand the risk before retrieving any
software
| >from the Internet.
| >
| >Hope this helps.
| >
| >Please feel free to let me know if you have any questions or if you need
| >further assistance.
| >
| >I'm looking forward to hearing from you.
| >
| >Best regards,
| >
| >Crina Li (MSFT)
| >
| >Microsoft CSS Online Newsgroup Support
| >
| >Get Secure! - www.microsoft.com/security
| >
| >=====================================================
| >This newsgroup only focuses on SBS technical issues. If you have issues
| >regarding other Microsoft products, you'd better post in the
corresponding
| >newsgroups so that they can be resolved in an efficient and timely
manner.
| >You can locate the newsgroup here:
| >http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| >When opening a new thread via the web interface, we recommend you check
the
| >"Notify me of replies" box to receive e-mail notifications when there
are
| >any updates in your thread. When responding to posts via your
newsreader,
| >please "Reply to Group" so that others may learn and benefit from your
| >issue.
| >
| >Microsoft engineers can only focus on one issue per thread. Although we
| >provide other information for your reference, we recommend you post
| >different incidents in different threads to keep the thread clean. In
doing
| >so, it will ensure your issues are resolved in a timely manner.
| >
| >For urgent issues, you may want to contact Microsoft CSS directly.
Please
| >check http://support.microsoft.com for regional support phone numbers.
| >
| >Any input or comments in this thread are highly appreciated.
| >
| >=====================================================
| >
| >This posting is provided "AS IS" with no warranties, and confers no
rights.
| >--------------------
| >| Thread-Topic: Some Questions
| >| thread-index: AcZ4G/xp0pqHfah2Rii44tRlCfYOMw==
| >| X-WBNR-Posting-Host: 202.43.238.187
| >| From: =?Utf-8?B?VHN1bmFtaSBBdXN0cmFsaWE=?= <glen@xxxxxxxxxxxxxxxxxxxxx>
| >| References: <8ABA1F50-66E3-468B-9F5B-7E7F6BD14D5C@xxxxxxxxxxxxx>
| ><FHQzkkAeGHA.220@xxxxxxxxxxxxxxxxxxxxx>
| >| Subject: RE: Some Questions
| >| Date: Mon, 15 May 2006 05:35:02 -0700
| >| Lines: 248
| >| Message-ID: <721743C7-3988-4490-8E14-6900A848ED2A@xxxxxxxxxxxxx>
| >| MIME-Version: 1.0
| >| Content-Type: text/plain;
| >| charset="Utf-8"
| >| Content-Transfer-Encoding: 7bit
| >| X-Newsreader: Microsoft CDO for Windows 2000
| >| Content-Class: urn:content-classes:message
| >| Importance: normal
| >| Priority: normal
| >| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| >| Newsgroups: microsoft.public.windows.server.sbs
| >| Path: TK2MSFTNGXA01.phx.gbl
| >| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:268090
| >| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| >| X-Tomcat-NG: microsoft.public.windows.server.sbs
| >|
| >| Below is some of the error reports. Exchange doesn't normally have a
| >problem,
| >| even after spitting these errors. Unfortunately whilst I am getting
| >better
| >| with servers I'm no wizz by any means.
| >|
| >| ----
| >| LDAP Bind was unsuccessful on directory sbsserver.GOCC.local for
| >| distinguished name ''. Directory returned error:[0x51] Server Down.
For
| >more
| >| information, click http://www.microsoft.com/contentredirect.asp.
| >| ----
| >| The Win32 API call 'DsGetDCNameW' returned error code [0x862] The
| >specified
| >| component could not be found in the configuration information. The
| >service
| >| could not be initialized. Make sure that the operating system was
| >installed
| >| properly. For more information, click
| >| http://www.microsoft.com/contentredirect.asp.
| >| ----
| >| Process MAD.EXE (PID=1892). All Domain Controller Servers in use are
not
| >| responding: sbsserver.GOCC.local For more information, click
| >| http://www.microsoft.com/contentredirect.asp.
| >| ----
| >| These to here appear only when the server is rebooted but EVERY time
the
| >| server is rebooted.
| >| ----
| >| POP3 Connector 1023 10/05/2006 8:32 AM 10 *
| >| The downloading process for mailbox <emily@xxxxxxxxxxxxxx
| >| [mail.gocconline.com]> was ended with one or more errors.
| >|
| >| The pop3 errors change user from day to day and usually only pick on
the
| >one
| >| user for the whole day.
| >|
| >| Damn it would be nice to just have a product that simply worked
properly
| >out
| >| of the box lol.
| >|
| >| ""Crina Li"" wrote:
| >|
| >| > Hi Glen,
| >| >
| >| > Thank you for posting in SBS newsgroup.
| >| >
| >| > Q1: Everytime the server reboots, I get an alert the next morning
| >saying
| >| > the Exchange MTA stacks, SQL server etc failed to start. But when I
| >check
| >| > they are started.
| >| >
| >| > A: To narrow down the problem, would you please help me confirm the
| >| > following information?
| >| >
| >| > 1. Can Exchange and SQL work normally?
| >| > 2. Have you installed ArcServe Backup agent?
| >| > 3. Can you describe the detailed error message you have received or
can
| >you
| >| > attach a screen shot to newsgroup?
| >| > 4. Are there any related error messages in Event Log?
| >| >
| >| > Q2: I too regularly get errors in the report about pop3 downloader
| >having
| >| > issues, I take it there is a known issue with this? I will shortly
be
| >| > taking it's job from it and directing everything to the server
instead
| >but
| >| > I'm still curious.
| >| >
| >| > A: Would you please tell me the detailed error message regarding
pop3
| >| > downloader and are you using POP3 Connector to receive email?
| >| >
| >| > Q3: When I put in the outside domain name yyyy.com into MSIE, I get
a
| >box
| >| > requesting a username and password and nothing works, however the
| >external
| >| > interface works fine on machines not on our internet connection,
anyone
| >the
| >| > internal side has to use the internal name. What is the story here?
I
| >would
| >| > prefer if theres nothing against it to have a standard name for in
and
| >out.
| >| >
| >| > A: We recommend you access SBS server using server name from
internal
| >| > client and access SBS using public FQDN from internet. If you access
| >SBS
| >| > server using FQDN from internal user, the request may be a loop and
it
| >also
| >| > may affect server performance.
| >| >
| >| > Q4: Has anyone got an internal ADSL modem to work happily in place
of a
| >2nd
| >| > NIC?
| >| >
| >| > A: For one Nic, you need to configure on SBS server and client
computer
| >as
| >| > following:
| >| >
| >| > On SBS server:
| >| >
| >| > IP: Fixed IP
| >| > Gateway: Router
| >| > DNS: SBS INTERNAL NIC IP as the only entry
| >| >
| >| > In the DNS console (dnsmgmt.msc), right click your ServerName and
click
| >| > properties. In the Forwarders tab, your ISP DNS server IP should be
| >| > inputted there.
| >| >
| >| > On workstation:
| >| >
| >| > IP: Assigned by DHCP on router
| >| > Gateway: Router
| >| > DNS: SBS INTERNAL NIC IP as the only entry
| >| >
| >| > To make sure you have configured SBS with one NIC correctly, you can
| >refer
| >| > to the following KB article:
| >| >
| >| > 825763 How to configure Internet access in Windows Small Business
| >Server
| >| > 2003
| >| > http://support.microsoft.com/?id=825763
| >| >
| >| > Q5: Is there any suggested length of time for a server to reboot? I
ask
| >as
| >| > I have once or twice had to reboot in the last two months.
| >| >
| >| > A: Normally the server will need to be rebooted after installing
| >Security
| >| > Update.
| >| >
| >| > Q6: Where is some good literature on settings/admin for SBS2003 on
the
| >| > internet? I would like to learn more of the nitty than skimming
across
| >the
| >| > top of an OS all the time.
| >| >
| >| > A: For the question 6, the following is a list about useful resource
| >for
| >| > SBS 2K3:
| >| >
| >| > http://www.microsoft.com/windowsserver2003/sbs/default.mspx
| >| >
| >| > Frequently Asked Questions About Windows Small Business Server 2003
| >| > Licensing
| >| >
|
http://www.microsoft.com/WindowsServer2003/sbs/techinfo/overview/licensingf
a
| >| > q.mspx
| >| >
| >| > 296052 How to determine the number of client access licenses that
are
| >| > installed
| >| > http://support.microsoft.com/?id=296052
| >| >
| >| > Frequently Asked Questions About Windows Small Business Server 2003
| >| >
|
http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq
.

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