RE: remote desktop problem (server to client machine)

Hello Martin,

Thank for posting back!

I understand that you use the symantec ghost 8.0 to clone your client
workstations. Please understand that we do not support this method in our
Newsgroup. I suggest that you contact symantec vendor for more professional
support on this issue.

Thanks a lot for your time and understanding!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
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Any input or comments in this thread are highly appreciated.
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Subject: RE: remote desktop problem (server to client machine)
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""Brandy Nee [MSFT]"" wrote:

Hello Martin,

Thank you for posting to the SBS Newsgroup.

I understand that cannot RDP from SBS Server to client workstation. If I
have misunderstood your issue, please let me know.

In order to supplement your description, I need your help to gather the
following information:

a. How did you clone the Windows 2K client workstation? Do you any
software
or tool to clone it?

Our client workstation has a hidden D partition. It contains the clean os
backup on it. I used symantec ghost 8.0 to clone every single new client
workstation once the xp pro is activated and all the drivers are installed
corrected before joining the domain.

b. Please explain in detail "2. remote control the ws20 from server".
for
example:

i. RWW -> RDP;
OR
ii. RDP to problematic client workstation directly?


I tried both method. Neither of them works.

c. Please fully describe your steps "5. use the dvr next to ws20 and
remote
into ws20" so we can reproduce your issue on my test machine.


Our dvr is an workstation (windows xp pro) called DVR that has a DVR card.
I
use the RDP from DVR to WS20.

d. Also, please fully describe the steps "6. ask user20 to logon to ws20
and use dvr ws to remote desktop to ws20".


Basically, I ask one of our IT (here i'm calling him user20) to sit in
front
of ws20 and login with the client account (user20). Then I used the RDP
from
DVR to ws20

e. Does this issue occur to all domain client workstations or only this
particularly Windows 2K Client workstation?

All client workstation.


Let me try below and get back to you
=====================

For your suggestion:

I suggest that we check the problematic computer's local group policy,
since it may prevent the RDP access. Please perform following steps on
the
problematic Windows 2K Client workstation:

1. Click Start->Run, type "gpedit.msc" (without the quotes) and click OK.

2. Go to Computer Configuration\Windows Settings\Security Settings\Local
Policies\User Rights Assignment.

3. Double click the "Access this computer from the network" policy and
make
sure the following groups are listed:

Administrators
Everyone
Power Users
Users

4. Double click the "Allow logon through Terminal Services" policy and
make
sure the following groups are listed:

Administrators
Remote Desktop Users

5. Check the "Deny access to this computer from the network" policy and
make sure the groups mentioned above are NOT listed.

6. Check the "Deny logon locally" policy and make sure the groups
mentioned
above are NOT listed.

7. Check the "Deny logon through Terminal Services" policy and make sure
the groups mentioned above are NOT listed.

8. Check the "Log on locally" policy and make sure the following groups
are
listed:

Administrators
Guest
Power Users
Users

9. Close the "Gourp Policy" window.

10. Click Start->Run, type "gpupdate /force" (without the quotes) and
click
OK.

11. Right click My Computer on the desktop and choose Manage.

12. Go to System Tools\Local Users and Groups\Groups and double click
the
Remote Desktop Users group.

13. Add the domain users or groups that want to RDP to the computer and
click OK. Check if everything is OK.

For you references:

289289: Remote desktop connection "The local policy of this system does
not
permit you to logon interactively"
http://support.microsoft.com/default.aspx?scid=kb;en-us;289289

285793 Error Message: The Local Policy of This System Does Not Permit
You
to Logon Interactively
http://support.microsoft.com/?id=285793

841188: "The local policy of this system does not permit you to logon
interactively" error message when you try to log on to a computer that
is
running Windows Small Business Server 2003 by using an Administrator
account
http://support.microsoft.com/default.aspx?scid=kb;en-us;841188

886620: "The local policy does not permit you to logon interactively"
error
message when users try to connect to a Windows Small Business Server
2003-based computer by using the Remote Desktop client
http://support.microsoft.com/default.aspx?scid=kb;en-us;886620

Please take your time to perform the steps and gather the information
for
research. If you have any updates, please feel free to let me know. I am
looking forward to hearing from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


.

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