RE: SBS sp1 upgrade failed

Hi Orlando,

Thanks for posting back.

For current situation, we can not identify which is the root cause. let us
follow below steps to trouble shoot the issue.

First of all, please let me know how you install the SP1. Please make sure
that you followed the instruction on the following page:

Instructions for Installing SP1 for Windows SBS Standard Edition from CD.
http://www.microsoft.com/downloads/info.aspx?na=40&p=2&SrcDisplayLang=en&Src
CategoryId=&SrcFamilyId=B6F8A4C0-B707-4161-ADEB-44F1B756119F&u=http%3a%2f%2f
go.microsoft.com%2ffwlink%2f%3fLinkId%3d44298

-and-

Instructions for Installing SP1 for Windows SBS Premium Technologies from
CD.
http://www.microsoft.com/downloads/info.aspx?na=40&p=3&SrcDisplayLang=en&Src
CategoryId=&SrcFamilyId=B6F8A4C0-B707-4161-ADEB-44F1B756119F&u=http%3a%2f%2f
go.microsoft.com%2ffwlink%2f%3fLinkId%3d44602

Make sure that you've installed Win2K3 SP1, WSS 2.0 SP1, Exchange 2003 SP1,
XP SP2 deployment before SBS 2003 SP1.

Then, please let me know, at which step you encounter the failure. Are
there any error info? What did it say?

Please also collect the following information and send them to
v-yanniw@xxxxxxxxxxxxx for research.

1. Have you installed ISA on the SBS server box? Have you upgrade the
Sharepoint MSDE instance to full SQL server?

2. Export the following registry keys to .reg files, rename the files to
..txt files and then send them to me:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\

3. From the \Program files\Microsoft SQL Server\MSSQL$SharePoint\install
directory, find any *.out files with dates around the date/time you were
installing the SBS SP1 and then send them to me.

4. Windows 2003 Service Pack 1: We can check C:\Windows\svcpack.log and run
winver.exe to make sure that it is already with Service Pack 1.

5. Windows XP SP2 for Client Deployment (Q891193): We can check
C:\Windows\KB891193.log.

6. Windows Small Business Server 2003 SP1 (Q885918): We can check
C:\Windows\KB885918.log.

7. All files under folder: C:\Program Files\Microsoft Integration\Windows
Small Business Server 2003\Logs

Please compress all files to a file and mail me at v-yanniw@xxxxxxxxxxxxxx

I appreciate your time. I am glad to help.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
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Microsoft engineers can only focus on one issue per thread. Although we
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so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
Thread-Topic: SBS sp1 upgrade failed
thread-index: AcZyu0JOLxMsyTdOQ66IQCGMCTJjRA==
X-WBNR-Posting-Host: 68.89.133.96
From: =?Utf-8?B?T3JsYW5kbw==?= <Orlando@xxxxxxxxxxxxxxxxxxxxxxxxx>
References: <8EDD547D-3A35-4681-AD71-24E9610DA561@xxxxxxxxxxxxx>
<HwGyBmWUGHA.380@xxxxxxxxxxxxxxxxxxxxx>
<9D29B0AC-CA34-4DF0-B5D7-30E38A867EC9@xxxxxxxxxxxxx>
<UZ#x1YwUGHA.880@xxxxxxxxxxxxxxxxxxxxx>
<CEFD2035-50D4-4475-8E84-40446B96A613@xxxxxxxxxxxxx>
<vaGnXWFWGHA.5296@xxxxxxxxxxxxxxxxxxxxx>
<196CC83E-B31B-4B9C-9128-7883FDF26821@xxxxxxxxxxxxx>
<yxXwcdUXGHA.6000@xxxxxxxxxxxxxxxxxxxxx>
<F6CA3701-FE4F-4624-9C6B-F838373ACEA0@xxxxxxxxxxxxx>
<ItoPn5pXGHA.2428@xxxxxxxxxxxxxxxxxxxxx>
<52BCC1C1-CBF9-45D9-874A-D0BE547EAF2B@xxxxxxxxxxxxx>
<49IysXEaGHA.1244@xxxxxxxxxxxxxxxxxxxxx>
<602B73C8-E278-4FC3-9280-670DA9C72A8B@xxxxxxxxxxxxx>
<Go155rraGHA.4600@xxxxxxxxxxxxxxxxxxxxx>
<AD7631D1-DE1B-46E4-8D64-A12C2CDFC4D5@xxxxxxxxxxxxx>
<ggLpw$ObGHA.1244@xxxxxxxxxxxxxxxxxxxxx>
Subject: RE: SBS sp1 upgrade failed
Date: Mon, 8 May 2006 09:20:02 -0700
Lines: 311
Message-ID: <8AB23DD9-9043-471D-ABA9-549CA4B47CF8@xxxxxxxxxxxxx>
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Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:266489
NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
X-Tomcat-NG: microsoft.public.windows.server.sbs

ok. I have re-installed Windows Server 2003 and everything seems to be
working.
I install monitoring and tried to install SBS 2003 sp1 and it fail with
the
same error.

Let me tell give you a heads up. Last year i was having problems with the
monitoring component and i installed the msde 2003 sp4 on the server and
removed at a later date when i fixed the monitoring component. Could this
be
the issue that is keeping me from installing sbs 2003 sp1?

""Jenny wu [MSFT]"" wrote:

Hi Orlando,

Thanks for your update.

I am sorry for the delayed response due to weekend. Please understand
that
the newsgroups are staffed weekdays by Microsoft Support professionals
to
answer your systems and applications questions. Your understanding is
greatly appreciated!

I am glad to know that you have found the root cause. I appreciate your
time and efforts to the issue.

Since the SBS 2003 SP1 is based on Windows 2003 SP1, if we uninstalled
the
Windows 2003 SP1, we need re-apply the Whole SBS 2003 SP1 (including
Windows 2003 SP1) to make the server stable.

Please try to re-apply the whole SBS 2003 SP1 to the server and then
test
the server box to check if there is any issue now.

You can visit the following site to get detail information about how to
apply the SBS 2003 SP1.

Installing Windows SBS 2003 with SP1, "Getting Started" at the Microsoft
Web site (http://go.microsoft.com/fwlink/?LinkId=51143

After ensure you have applied the SBS 2003 SP1, please check if you have
any issue on the SBS server box.

I appreciate your time. Please feel free to let me know if you need
further
assistance to the issue. We are glad to help.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
Thread-Topic: SBS sp1 upgrade failed
thread-index: AcZsizfXtmGO53YdRYyGkls7oPzIwA==
X-WBNR-Posting-Host: 68.89.133.96
From: =?Utf-8?B?T3JsYW5kbw==?= <Orlando@xxxxxxxxxxxxxxxxxxxxxxxxx>
References: <8EDD547D-3A35-4681-AD71-24E9610DA561@xxxxxxxxxxxxx>
<HwGyBmWUGHA.380@xxxxxxxxxxxxxxxxxxxxx>
<9D29B0AC-CA34-4DF0-B5D7-30E38A867EC9@xxxxxxxxxxxxx>
<UZ#x1YwUGHA.880@xxxxxxxxxxxxxxxxxxxxx>
<CEFD2035-50D4-4475-8E84-40446B96A613@xxxxxxxxxxxxx>
<vaGnXWFWGHA.5296@xxxxxxxxxxxxxxxxxxxxx>
<196CC83E-B31B-4B9C-9128-7883FDF26821@xxxxxxxxxxxxx>
<yxXwcdUXGHA.6000@xxxxxxxxxxxxxxxxxxxxx>
<F6CA3701-FE4F-4624-9C6B-F838373ACEA0@xxxxxxxxxxxxx>
<ItoPn5pXGHA.2428@xxxxxxxxxxxxxxxxxxxxx>
<52BCC1C1-CBF9-45D9-874A-D0BE547EAF2B@xxxxxxxxxxxxx>
<49IysXEaGHA.1244@xxxxxxxxxxxxxxxxxxxxx>
<602B73C8-E278-4FC3-9280-670DA9C72A8B@xxxxxxxxxxxxx>
<Go155rraGHA.4600@xxxxxxxxxxxxxxxxxxxxx>
Subject: RE: SBS sp1 upgrade failed
Date: Sun, 30 Apr 2006 12:21:02 -0700
Lines: 310
Message-ID: <AD7631D1-DE1B-46E4-8D64-A12C2CDFC4D5@xxxxxxxxxxxxx>
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charset="Utf-8"
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Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:264530
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X-Tomcat-NG: microsoft.public.windows.server.sbs

Jenny,

thanks for taking over. I just found out that i uninstalled the windows
2003
server sp1 not the windows SBS 2003!!!

i am doomed!!!


""Jenny wu [MSFT]"" wrote:

Hi Orlando,

Thanks for your update! I am jenny and I am backup of Crina for she
is
now
taking leave. I will continue work with you till Crina back. I am
sorry
for
inconvenience for that.

Please help me collect the following information for analyze:

1. Please let me know the exact error message when you tried to
add/remove
component by running integrated setup. Please help me collect some
screen
shots of the error message.

2. Please help me collect the following log files for analysis:

a. C:\Program Files\Microsoft Integration\Windows Small Business
Server
2003\Logs

b. To save a text copy of Application /System log:

a). Open Event Viewer: Start -> All Programs -> Administrative Tools
->
Event Viewer.
b). Right-click on Application/System log and select "Save Log File
As?".

Please add all files to a zip file and mail me at
v-yanniw@xxxxxxxxxxxxxx

I appreciate you time!

Have a nice weekend!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from
your
issue.

Microsoft engineers can only focus on one issue per thread. Although
we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
Thread-Topic: SBS sp1 upgrade failed
thread-index: AcZpbNfYYMRy49FrRHaxBZSTAKa4hw==
X-WBNR-Posting-Host: 68.89.133.96
From: =?Utf-8?B?T3JsYW5kbw==?= <Orlando@xxxxxxxxxxxxxxxxxxxxxxxxx>
References: <8EDD547D-3A35-4681-AD71-24E9610DA561@xxxxxxxxxxxxx>
<HwGyBmWUGHA.380@xxxxxxxxxxxxxxxxxxxxx>
<9D29B0AC-CA34-4DF0-B5D7-30E38A867EC9@xxxxxxxxxxxxx>
<UZ#x1YwUGHA.880@xxxxxxxxxxxxxxxxxxxxx>
<CEFD2035-50D4-4475-8E84-40446B96A613@xxxxxxxxxxxxx>
<vaGnXWFWGHA.5296@xxxxxxxxxxxxxxxxxxxxx>
<196CC83E-B31B-4B9C-9128-7883FDF26821@xxxxxxxxxxxxx>
<yxXwcdUXGHA.6000@xxxxxxxxxxxxxxxxxxxxx>
<F6CA3701-FE4F-4624-9C6B-F838373ACEA0@xxxxxxxxxxxxx>
<ItoPn5pXGHA.2428@xxxxxxxxxxxxxxxxxxxxx>
<52BCC1C1-CBF9-45D9-874A-D0BE547EAF2B@xxxxxxxxxxxxx>
<49IysXEaGHA.1244@xxxxxxxxxxxxxxxxxxxxx>
Subject: RE: SBS sp1 upgrade failed
Date: Wed, 26 Apr 2006 13:06:02 -0700
Lines: 310
Message-ID: <602B73C8-E278-4FC3-9280-670DA9C72A8B@xxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
Newsgroups: microsoft.public.windows.server.sbs
Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:263660
NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
X-Tomcat-NG: microsoft.public.windows.server.sbs

Crina,

On my post i mentioned that it would not let me do an integrated
setup
in
the "control panel, add/remove programs" after uninstalling SBS sp1.
I
am
being ask for the product code and when i enter the code it says it
is
invalid.


""Crina Li"" wrote:

Hi Orlando,

Thanks for your update.

Let us focus on the reinstall monitoring issue firstly and then
see
how
thing goes.

As I know, for reinstalling monitoring issue, you can try the
following
steps:

1. Start a cmd prompt and change directory to the SP1 download
folder
(or
the SBS03_SP1 folder on the SBS SP1 PKG_CD2).
2. Type "SBS2003-KB885918-SP1-X86-ENU.EXE /x" (with no quotation
marks)
and
press Enter.
3. Specifying a path for the extracted files (such as C:\SBSSP1)
4. Insert the original SBS (non-SP1) Disc 3 into the CDROM.
5. Copy all the folders and the files from the
<CDROM>:\SBS\CLIENTAPPS\SHAREPT folder to the
C:\SBSSP1\cd3\sbs\clientapps\sharept folder.
6. Run the SBS Integrated setup, and when the setup program
prompts
for
the
CD3, point it to the folder created in the previous step.

Hope it helps and I look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when
there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from
your
issue.

Microsoft engineers can only focus on one issue per thread.
Although
we
provide other information for your reference, we recommend you
post
different incidents in different threads to keep the thread clean.
In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please


.

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