RE: Remote connectivity problems

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The problem is that security-enabled website fail to load for the user when
he uses his laptop outside of the company LAN. This problem began to occur
after the laptop was joined to the domain.

Any prompting for logon credentials is expected. The problem is that secure
sites fail to load altogether.
--
D. Milton

This posting is provided "AS IS" with no warranties, and
confers no rights.



""Jenny wu [MSFT]"" wrote:

Hi Milton,

Thanks for your update! I am jenny and I am backup of Crina for she is now
taking leave. I will continue work with you till Crina back. I am sorry for
inconvenience for that.

I have reviewed the thread and I understand that the issue to be: the user
is prompted to input username/password when he accessed some internet web
sites when he brought the laptop outside of the SBS LAN. If I am off base,
please don't hesitate to let me know.

Let us perform the following steps to trouble shoot the issue:

1. Please ensure the user logon the computer locally not the SBS domain.

2. Please do not use web proxy to access internet that is configured in
LAN. Please check the settings like this: IE -> Tools -> Internet options
-> connections -> LAN Setting -> Proxy Server, please do NOT check the
option "use a web proxy for your LAN..").

3. Have you installed ISA client on the laptop? If yes, please disable the
ISA client when users bring the laptop outside the SBS domain.

Then please access the internet web sites to test, and let me know the
result.

If the issue persists, please do the following steps:

1. Open IE, and go to Tools -> Internet Options.

2. Select Delete Files, check "Delete all offline files" and click OK to
confirm that you want to delete the content. Then check if the issue
disappears.

Then please try to test the issue, what is the result?

If the issue persists, please help me collect the following information:

1. Please help me collect a screen shot when the user tries to access web
sites and is required username/password.

2. Does the issue happen when user accesses all internet web sites?

3. Do you have another laptop in SBS domain? If yes, please try to bring
the laptop outside the SBS Lan to test the issue, what is the result.

4. Please run command "ipconfig /all" on the laptop and paste the output
here. Or mail me in message. my working mailbox: v-yanniw@xxxxxxxxxxxxx

I appreciate your time!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
Thread-Topic: Remote connectivity problems
thread-index: AcZpPF55cA8XRWULRU2emHDX+g3abw==
X-WBNR-Posting-Host: 67.40.183.214
From: =?Utf-8?B?RC4gTWlsdG9u?= <D.Milton@xxxxxxxxxxxxxxxxxxxxxxxxx>
References: <538A4890-837F-4DBA-B910-DB9C5AB69355@xxxxxxxxxxxxx>
<YSSAdtOaGHA.1244@xxxxxxxxxxxxxxxxxxxxx>
<A602D481-0743-4339-9BCD-B0EA71DC7013@xxxxxxxxxxxxx>
<Q5051pRaGHA.5300@xxxxxxxxxxxxxxxxxxxxx>
Subject: RE: Remote connectivity problems
Date: Wed, 26 Apr 2006 07:19:03 -0700
Lines: 324
Message-ID: <D14FE89D-B557-4F98-874D-B5A115CCBDA9@xxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
Newsgroups: microsoft.public.windows.server.sbs
Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:263536
NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
X-Tomcat-NG: microsoft.public.windows.server.sbs

Please, let's not nit-pick over terminology -- the computer was joined to
the
domain using connectcomputer, but my question is not around joining the
domain.

I can't imagine why the user should have to unjoin from the domain in
order
to access *some* external websites from home. What, specificially, is
unjoining the domain designed to remedy? Is this an experiment, a test, a
troubleshooting step or? Are you suggesting that this user should unjoin
the
domain every day when he goes home and re-join it every morning when he
returns to work?

Please let me know where we're going with this approach.

Thanks
--
D. Milton

This posting is provided "AS IS" with no warranties, and
confers no rights.



""Crina Li"" wrote:

Hi Milton,

Thanks for your update.

As I know, SBS can not add a client computer to domain using CEICW.
CEICW
is for configuring network and Internet access. It will automatically
configure the TCP/IP settings, DNS server, DHCP server, ISA rules, IIS,
certificates etc.

Do you mean the laptop client can not access internet web sites after it
is
not in the SBS LAN? If so, please try the following steps to see how
thing
goes:

1. In laptop, right-click My Computer and then select Properties.
2. In Computer Name tab, click Change and the change the computer from
Domain to Workgroup.
3. Reboot the machine.
4. Log on as a local administrator account and try again.

Thanks for your time and I look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.
--------------------
| Thread-Topic: Remote connectivity problems
| thread-index: AcZo9CRyuQC6S6rYQiCIxp9ObZdNXg==
| X-WBNR-Posting-Host: 67.40.183.214
| From: =?Utf-8?B?RC4gTWlsdG9u?= <D.Milton@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <538A4890-837F-4DBA-B910-DB9C5AB69355@xxxxxxxxxxxxx>
<YSSAdtOaGHA.1244@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Remote connectivity problems
| Date: Tue, 25 Apr 2006 22:42:01 -0700
| Lines: 216
| Message-ID: <A602D481-0743-4339-9BCD-B0EA71DC7013@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:263440
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| The user's computer has already been joined to the domain using the
CEICW.
|
| The problem is that since joining the domain, when he uses the laptop
| computer remotely (from outside his LAN), he now has problems
accessing
sites
| that require a username/password, such as hotmail and some other
| business-related sites that he uses.
|
| His wireless card is set to obtain ip & dns addresses dynamically.
|
| Is there any reason that he should now have problems accessing secure
sites
| since his laptop computer was joined to the domain?
| --
| D. Milton
|
| This posting is provided "AS IS" with no warranties, and
| confers no rights.
|
|
|
| ""Crina Li"" wrote:
|
| > Hi Milton,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From the description, do you mean you have added a remote client to
SBS
| > domain or add a LAN client computer to SBS domain and encounter such
issue?
| > Can you describe the detailed scenario for me?
| >
| > Currently, I am glad to provide the following information for adding
remote
| > client into SBS domain for your reference:
| >
| > I. If you have hardware VPN tunnel setup using Linksys or others,
you
can
| > follow the steps below to join the domain:
| >
| > 1. On the SBS server, run Set Up Computer Wizard to create the
remote
| > computer account. Under Client Applications, uncheck everything
except
| > Client Operating System Service Packs.
| >
| > 2. On the remote computer, manually install the service pack (XP
SP1a
and
| > W2k SP4) from CD3\SBS\CLIENTAPPS.
| >
| > 3. Connect to http://servername/connectcomputer to join the domain.
| >
| > 4. When the machine is part of the domain, logon again and install
| > Outlook/IE from the CD. You will find the Outlook CD key on the back
CD
| > case #2.
| >
| > II. Otherwise, you may want to manually join the domain. I'd suggest
that
| > you use the following configuration, SBS Domain <-> ISA/RRAS <->
remote
| > client.
| >
| > In this scenario you have to configure the SBS Server computer to
enable
.

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