Re: sporatic VPN problem



It looks like it might have been the port count. It was set to 5, and on any
given day we could have 4-8 people connecting from our sat office. I have
bumped that up to 10 and will see if it helps.

Thanks for the help.

Ray

"Mark Crall" wrote:

2 things.
1) Check your event logs for anything related to licensing.
2) Go into Routing and Remote Access and see how many PPTP ports you have.
You can increase your maximum number by R-clicking on Ports then Properties
and configure the PPTP port settings. Good luck.

--
Regards,
Mark Crall
Systems Engineer
Charlotte Tech Care Team / Carolina VoIP
Charlotte SBS Group Leader - www.sbs-charlotte.com
Direct: (704) 248-8328 x33

If you think installing security patches and updates you never need is
expensive... Try not installing them and wishing you had.


"Ray" <Ray@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:47949B93-D73A-4302-8F76-4088D91AD453@xxxxxxxxxxxxxxxx
We don't have a router at our end. We run 2 nics in the server. I know
bandwidth isn't the issue either since we're running a full T1.

I bleieve the router in the satelite office is a Linksys VPN router but I
wasn't sure how to connect it to the server.

"craig carrigan" wrote:

Hello Ray,

The error 800 is a failure to connect. This can be due to a couple of
different
things. Depending on the amount of users at the remote site, I would
recommend
a point to point VPN instead of each user dialing in separately. Some
routers
can only handle so many connections at a time (Linksys was 3, etc...) and
the point to point alleviates that. It could be the router at either
end,
but since your bookkeeper gets the problem from home I'd say it was more
likely on your end. Still, a PTP should solve it, or upgrading your
firmware
on your router. Also, make sure you have the bandwidth available for as
many connections as you're supporting.

This problem began about 1 month ago. We have SBS2003 Standard and
our satellite office uses VPN to connect to the main server. Well,
these day, they are getting Error 800s when trying to connect. But
it's not everyone at the same time, and it happens off and on. If
they can't connect, they try again an hour later and it's fine. It's
also not specific to one person. It's like a roving black out and can
hit anyone at any time. Once they are connected, they do not get
booted or anything.

Also, the bookeeper uses it from her home and sometimes gets the same
problem. A couple of months ago, when she got a new router she
couldn't connect at all. I upgraded her routers firmware and it was
fine until about 3-4 weeks ago.

We have 25 licenses and only about 20-21 users.

Any ideas?







.



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