RE: shared fax

Hello Arnel,

Thank you for posting to the SBS Newsgroup.

I understand that your issue is after send faxes out, you cannot receive
e-mail receipts delivery. You also want to route the e-mail receipts to a
folder. If I have misunderstood your issue, please let me know.

Please take your time to read through all my steps and then perform the
steps:

==========

Regarding your issue cannot receive e-mail notification, please see:

1. Open Exchange System Manager, expand to
Servers\ServerName\Protocols\SMTP, right click "Default SMTP Virtual
Server" and choose Properties.

2. On the General page, click the Advanced button. Remember the TCP port
the virtual server is using. By default, it should be Port 25.

3. Click the Access tab. Click the Authentication button. Make sure the
default SMTP virtual server is using the following authentication methods:

Anonymous access ("Resolve anonymous e-mail" unchecked) Basic
authentication ("Requires TLS encryption" unchecked and "Default domain"
blanked) Integrated Windows Authentication

4. Click the Connection button. Make sure "All except the list below" is
selected and the server''s IP including 127.0.0.1 is not on the list.

5. Click the Relay button. Make sure "Only the list below" is selected and
the following are listed (I assume your internal subnet is 192.168.0.2
[255.255.255.0]):

Granted 192.168.0.2 [255.255.255.0]
Granted 127.0.0.1
Granted SBS Server External IP Address (if you have 2 network adapters)

Also make sure "Allow all computers which successfully authenticate ..." is
selected.

6. Restart the Default SMTP Virtual Server.

7. Open Server Management Console, right-click "Fax (Local)", and then
click "Properties".

8. Click the "Receipts" tab.

9. Click to select "Enable SMTP e-mail receipts delivery". Uncheck "Enable
message boxes as receipts" if it is selected.

[Note]: "Enable message boxes as receipts" is used if we select "Pop up a
message on this machine".

10. In the "From e-mail address" box, type the e-mail address that you want
the e-mail receipt messages to come from. For example, if you want the
Administrator account''s e-mail address to be on the From line in the
e-mail receipt messages, type Administrator@xxxxxxxxxxxxxxxxxxxxxx The
default setting is SBSFaxService@xxxxxxxxxxxxxxxxxxxxxx

11. In the "Server address" box, type the SBS server's NetBIOS computer
name. Do not type the server's fully qualified domain name (FQDN, for
example, ServerName.DomainName.local). To determine the SBS server's
NetBIOS computer name, open a Command Prompt window, type "hostname"
(without the quotation marks), and then press ENTER.

12. In the "Port" box, type the port we found at step #2. By default, it is
"25" (without the quotation marks).

13. Click the Authentication button and make sure "Anonymous access" is
selected.

14. Click to select "Use these SMTP settings the Route Through E-mail
incoming routing method", and then click "OK".

15. Restart the Fax service (right click "Fax (Local)" and choose Stop,
then right click it and choose Start) and check if you can receive email
notifications.

16. Make sure the Messenger service is enabled and started (automatic) on
both the server and client side

For more information, see:

311529 SBS: How to configure the Shared Fax service to route incoming fax
jobs
http://support.microsoft.com/?id=311529

Step-by-Step Guide for Configuring and Using Fax on Windows Small Business
Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=1b7510a0-1595-4776-
a101-c3bec7512594&displaylang=en

==========

Regarding your concern "save the sent emails copied into another folder
automatically":

I am not very sure what exact "sent emails" you mean here.

If it is the fax notification, you can simply create a Rule in Outlook, so
every fax notification from SBSFaxService@xxxxxxxxxxxxxxxxxxxxx (see step
10 above) will be routed to a folder in Outlook.

If you want to archive all sent faxes to a folder:

a. Open Server Management Console, right-click "Fax (Local)", and then
click "Properties".
b. On the Sent Items tab, tick the box under "Archive folder". You will see
the archive folder is underneath. By default, it locates C:\fax\archive.

Hope it helps. If you have any updates, please feel free to let me know. I
am looking forward to hearing from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

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Thread-Topic: shared fax
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From: =?Utf-8?B?QXJuZWw=?= <Arnel@xxxxxxxxxxxxxxxxxxxxxxxxx>
Subject: shared fax
Date: Mon, 24 Apr 2006 07:19:01 -0700
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I have a SBS 2003 server. I setup the shared fax.



Everything seems to be working okay. I went to the user workstation and
used
the add printer wizard and pointed to the shared fax on server. It loaded
and
asked for a reboot. At reboot it started a fax client install
automatically.



The problem I am having is the user does not receive a confirmation of the
fax being sent and also is there a way to save the sent emails copied into
another folder automatically?



Thanks in advance!




.