Re: unable to change the default email address for an account

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Your steps look correct. But you understand, if you deselect the box to
'automatically update' then recipient policy does not apply.

The email address changes in recipient policy aren't immediate, you need to
give them some time - and you likely have to refresh any view that is open
(like ESM, or user properties). Also, your recipient policy filter must be
set correctly - perhaps it's not applied to the user accounts correcly.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"Geoff" <geoff@xxxxxxxxxxx> wrote in message
news:u8srB91ZGHA.3832@xxxxxxxxxxxxxxxxxxxxxxx
Sorry Les
I must have confused you.
As I mentioned before, all I want to do is change the default email
address for users.But it seems like the system doesn't like the changes
( I describled the steps I took to change email addrsss ,pls refer to my
first thread)

This morning , I tried another approach.
1.. Log on to the server running exchange server. Run Active Directory
Users and Computers.
2.. Navigate down to the user account.
3.. Open the properties for the user account.
4.. Open the "E-Mail Addresses" tab.

5.. clear " Automatically update email address based on Recipient Policy
6. Highlight a non-default email address, click Set as Primary
7. Click Apply--> OK
8 . I go back and confirm it has changed it.


That is how it works.

BTW, my mistake, the default policy priority is marked as 'Lowest' not 0.
Sorry about that.

"Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
wrote in message news:%230EhnS1ZGHA.3496@xxxxxxxxxxxxxxxxxxxxxxx
I don't quite follow you. If you clear the box, the recipient policies
don't update the user properties.

I'm not quite sure why your default policy shows a priority of 0, or even
if it's a problem. Mine shows a priority of 'default', with the custom
having a priority of 1. (I think, I should check ;-0)


--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"Geoff" <geoff@xxxxxxxxxxx> wrote in message
news:%23mrauXzZGHA.4060@xxxxxxxxxxxxxxxxxxxxxxx
Hi Les


I cleared 'Automatically update emails according to recipient policy'
box. It works. It didn't update default email as I mentioned before.
This time I visually see it changes and doesn't change back to what it
was.

I reviewed my recipient policies again
Here is the results
Default policy:
Priority: 0
SMTP emailformat: @domain.com.au
New policy:
Priority: 1
SMTP email format: %g%1s@xxxxxxxxxxxxx

It just doesn't make sense to me...Anyway, I will be onsite tomorrrow to
check what will happen

"Geoff" <geoff@xxxxxxxxxxx> wrote in message
news:OfI376NZGHA.3848@xxxxxxxxxxxxxxxxxxxxxxx
Les

I will do that on next Tuesday and let you know the result

Cheers
Geoff

"Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
wrote in message news:eRHxg4IZGHA.5012@xxxxxxxxxxxxxxxxxxxxxxx
It should work - I'd suggest undoing everything, especially the
maually entered email address in the user account - and ensure you
haven't de-selected the option to update the user email addresses via
group policy. I suspect there will be some kind of conflict if you
manually enter an address in the user account, and then try to also
add it with recipient policy.

If you can get it back so you just have the default recipient policy,
and then add a new policy it should work just fine. I do this on every
SBS.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll understand." - Confucius


"msnews.microsoft.com" <ask@xxxxxxxx> wrote in message
news:u%23WKggEZGHA.3740@xxxxxxxxxxxxxxxxxxxxxxx
Thanks Les
The Apply Now was grayed out somehow and I couldn't do that.
However, when I posted this thread, it has been more than 2 days
since I've
done steps before. I think it should update anyway.It just doesn't
like it.
That is why I feel so strange.

Do you have anything that is worth trying?

Cheers

Geoff


"Les Connor [SBS Community Member - SBS MVP]"
<les.connor@xxxxxxxxxxxx>
wrote in message news:eiNmDUBZGHA.3936@xxxxxxxxxxxxxxxxxxxxxxx
Oh, and right click the custom policy and apply it now (or refresh,
whatever
it gives you).

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll
understand." - Confucius


"Les Connor [SBS Community Member - SBS MVP]"
<les.connor@xxxxxxxxxxxx>
wrote in message news:%2395kqPBZGHA.2376@xxxxxxxxxxxxxxxxxxxxxxx
It can take a few minutes, also you may need to refresh the mmc
view.
Sometimes, opening the user account properties will show the
new/changed
address faster. You'd also want your custom recipient policy at a
priority
1, with the default policy shown as lowest, AFAIK.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me
and I'll
understand." - Confucius


"msnews.microsoft.com" <ask@xxxxxxxx> wrote in message
news:eAXoVsAZGHA.4944@xxxxxxxxxxxxxxxxxxxxxxx
Hi guys

I've entercountered a problem chaning default email address for
an
account.

Server: SBS 2003 SP1 , Exchange 2003 SP2

This is what I've done
1.. Log on to the server running exchange server. Run Active
Directory
Users and Computers.
2.. Navigate down to the user account.
3.. Open the properties for the user account.
4.. Open the "E-Mail Addresses" tab.
5.. Highlight the SMTP address that is to be the new default
email
address.
6.. Click [Set As Primary]
7.. Click Apply. Click OK
But it doesn't change when I go back to double check.

Then I've done the something else

1. Go to ESM
2. Right clcik Recipient Policy--> New policy
3. Open the "E-Mail Addresses" tab
4. Add a SMTP address %g%1s@xxxxxxxxxx
5.Click OK ( Priority of the new policy is 1, default policy is
0)
6.Go to Recipient Update Service
7.Right click Recipient Update Service(enterprise
configuration)-->Update
Now
8. Right click Recipient Update Service(domain)--> Update Now

Still nothing changed.....Can anyone give me some hints please?

Thanks

Geoff




















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