Re: Remote Printing with RWW Help Req.

Hi Tristan,

Thank you for posting in SBS newsgroup.

From your problem description, do you mean you have connected to SBS
through remote desktop from a laptop located in a Windows 2003 LAN,
however, you can not find the local printer in Windows 2003 LAN from the
remote desktop and You could not print the document in your laptop to the
local (Network) printer in your Windows 2003 LAN through RWW?

Firstly please go to RWW page and Connect to Server or Client Desktops, you
should see an "Optional Settings" link below the list box. Click it and you
should see a list of options, make sure "Enable documents on the remote
computer to be printed on a local printer" is checked

In most cases, there're 3 possible causes for such issues:

Cause 1:

The local printer's driver is not for Windows Server 2003, you must install
the driver for the printer on the SBS Server before using the printer
redirection feature in RWW or Remote Desktop.

To do so:
1. Click Start and click Printers and Faxes.
2. Click File menu and click Server Properties.
3. Click Drivers tab and click Add button.
4. Follow the wizard and complete adding the printer driver on the SBS
server.

Cause 2:

This printer's port does not begin with COM/LPT/USB. If this is the point,
please follow KB 302361 to solve the problem.

Printers That Use Ports That Do Not Begin With COM, LPT, or USB Are Not
Redirected in a Remote Desktop or Terminal Services Session
http://support.microsoft.com/kb/302361

Cause 3:

Even you're able to install the printer's driver to the SBS machine with a
third party driver disk (file), the printer is not compatible with Windows
Server 2003 operating system.

To make sure that your printer is compatible with Windows Server 2003,
please check the HCL list:
http://www.microsoft.com/hcl

Here is more information about this issue. I want to introduce the
following utility to you.

Terminal Server Printer Driver Redirection Wizard v.1.0.80

This tool will examine a remote or local Terminal Server and determine
whether or not printer redirection has failed. For each printer driver that
failed redirection, the tool will prompt the user to select an installed
driver to create a new NTPrintSubs.inf file.

Download link
http://download.microsoft.com/download/9/f/2/9f237742-e057-4e00-a0d5-62de2eb
f9fbd/TSPDRW_Package.exe

For more information regarding this feature, you can take a look at the
following KB articles:

818758 White Paper: Terminal Services and Printing
http://support.microsoft.com/?id=818758

If you have any questions or concerns related to this issue, please let me
know.

I appreciate your time and look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| From: "Tristan" <test@xxxxxxxxxxxx>
| References: <#Iwhf2YZGHA.3740@xxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Remote Printing with RWW Help Req.
| Date: Sat, 22 Apr 2006 10:09:56 +1200
| Lines: 64
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|
| I've just tried from another workstation, which has a local printer
| connected directly to it. And it printed to it fine.
|
| I better explain what my situation is:
|
| We have a Windows 2003 LAN here, connected to the file server is the HP
| laserjet 1000 via a USB cable.
| My laptop which is connected to this LAN has a HP laserjet1000 printer
| driver set up on it, which is mapped to the server driver.
| I use this laptop to RWW into our remote SBS03 server.
|
| I also read some where that some people have been having problems getting
| RWW to work with USB printers? Is this a known thing?
|
|
|
|
| "Tristan" <test@xxxxxxxxxxxx> wrote in message
| news:%23Iwhf2YZGHA.3740@xxxxxxxxxxxxxxxxxxxxxxx
| > Hi,
| >
| > I've got a HP Laserjet 1000 at my office. On the Server that I'm
| > connecting to I have installed the HP Laserjet 1000 printer driver.
| >
| > When I connect to RWW and to Printers and Faxes I can see that it has
| > created a printer called
| >
| > "HP Laserjet 1000 on servername (from RemoteUser) in session 3"
| >
| > On the server in RWW if I load notepad and type a few words and then go
| > print, the server immediately gives me a printer error saying failed to
| > print.
| >
| > If I check back on my local print queue I can see a print job with the
| > following information:
| >
| > Document name:
| > Remote Desktop Redirected Printer Doc
| >
| > Status:
| > Spooling
| >
| > Owner:
| > Tristan
| >
| > Pages:
| > N/A
| >
| > Size:
| > Shows nothing
| >
| > Port:
| > Shows nothing.
| >
| > Have wait 5 minutes and nothing is printing. It looks like I'm close,
but
| > for some reason it is not working...
| >
| > Any ideas?
| > Thanks
| > Tristan
| >
| >
|
|
|

.