Re: Companyweb not avaliable / Server application unavailable
- From: v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li")
- Date: Fri, 21 Apr 2006 08:34:53 GMT
Hi Wesley,
Thanks for your update.
From the current situation, we may need to restore OWA as following: inIIS, expand Default Web Site and double check if these directories exist.
If they exist, please remove them:
- EXCHANGE
- EXCHWEB
- PUBLIC
- EXADMIN
- OMA
- (Do not remove EXCHANGE-OMA)
In IIS, select Web Sites, and note the "Identifier" for Default Web Site
displayed on the right pane.
Then, enable real time editing of the metabase in IIS admin, for this:
1. Open Properties on the server object.
2. Check the box "Enable direct metabase edit".
3. After this, open Windows Explorer and navigate to the following
directory: %SystemRoot$\System32\inetsrv.
4. Edit metabase.xml (make a backup first) with notepad and navigate to the
following section: /LM/DS2MB/HighWaterMarks.
5. Set the Value="207778" to zero or delete it. This value will be located
in a string value like the following (The value may be different):
/LM/DS2MB/HighWaterMarks/{79F81D41-A652-4375-85F0-41A16037CC85} >
<Custom
Name="UnknownName_61472"
ID="61472"
Value="207778" <----- Set this to "0"
Type="STRING"
UserType="IIS_MD_UT_SERVER"
Attributes="NO_ATTRIBUTES"
If the "Identifier" for Default Web Site is not "1", replace all instances
of the identifier with 1, i.e., if the "Identifier" for Default Web Site is
998577302, find all instances of 998577302 and replace it with 1.
6. Alternatively, you can use Metaedit to make these changes.
7. Save the file.
8. Run "IISRESET" and then re-start the MsExchangeSA service.
The deleted virtual directories should get re-created after a few minutes
from the information that Exchange keeps in Active Directory.
You can also try to restore the following folders through recreating these
folders in IIS and set the correct path for them as following:
Backup (C:\inetpub\Backup)
Monitoring (C:\inetpub\monitoring)
Remote (C:\inetpub\Remote)
For companyweb, you can refer to the following KB articles:
829112 How to back up and restore http://companyweb data in Windows Small
Business Server 2003
http://support.microsoft.com/?id=829112
829114 How to remove and how to install the Windows Small Business Server
2003 SharePoint Services Companyweb Web site
http://support.microsoft.com/?id=829114
If it does not work, the best way should be restoring the IIS settings from
the backup. If you do not have backup, you may need to back up your server
and then follow KB article 887305 to reinstall IIS:
887305 How to reinstall Internet Information Services 6.0 in Windows Small
http://support.microsoft.com/?id=887305
This can restore your Web sites without reinstalling your SBS 2003 server.
Additional information:
Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/technet/prodtechnol/sbs/2003/maintain/bkuprstr.mspx
Hope this helps.
Please feel free to let me know if you have any questions or if you need
further assistance.
I'm looking forward to hearing from you.
Best regards,
Crina Li (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Wesley" <chanwes(no spam)@hotmail.com>
| References: <#077yL3YGHA.2136@xxxxxxxxxxxxxxxxxxxx>
<LLHcp9CZGHA.1232@xxxxxxxxxxxxxxxxxxxxx>
<#ahg2JDZGHA.428@xxxxxxxxxxxxxxxxxxxx>
<Eof#BWDZGHA.932@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Companyweb not avaliable / Server application unavailable
| Date: Thu, 20 Apr 2006 15:20:40 -0400
| Lines: 265
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
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| Message-ID: <#upeF#KZGHA.1200@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: 15.228.170.29
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:262021
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| All I did yesterday was running "aspnet_regiis -ir" and now, all the asp
| does not work anymore. The OWA web show up as a bunch of folders, instead
of
| GUI. How can I roll back?
|
| ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:Eof%23BWDZGHA.932@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi Wesley,
| >
| > Thanks for your update.
| >
| > It is my pleasure to work with you in this post. If you encounter any
| > difficulties in the future, please do not hesitate to let me know. We
are
| > glad to be of the assistance.
| >
| > Again, thank you for using Microsoft newsgroup. Have a nice day. :)
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | From: "Wesley" <chanwes(no spam)@hotmail.com>
| > | References: <#077yL3YGHA.2136@xxxxxxxxxxxxxxxxxxxx>
| > <LLHcp9CZGHA.1232@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Companyweb not avaliable / Server application unavailable
| > | Date: Thu, 20 Apr 2006 00:25:28 -0400
| > | Lines: 163
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <#ahg2JDZGHA.428@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host:
| > cpe00a0d1d0005b-cm0014f8c660ba.cpe.net.cable.rogers.com 72.56.43.26
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:261793
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Thanks for the assistance. I have tried the suggested before, except
| > CEICW
| > | or the re-install. I will try those before next weekend.
| > |
| > |
| > | ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
| > | news:LLHcp9CZGHA.1232@xxxxxxxxxxxxxxxxxxxxxxxx
| > | > Hi Wesley,
| > | >
| > | > Thank you for posting in SBS newsgroup.
| > | >
| > | > From the description, I understand that you received ASP error
event 5
| > | > from
| > | > the application log and you receive "Server Application Unavailable"
| > when
| > | > you access companyweb, remote, backup, monitoring and reporting.
Based
| > on
| > | > my research, this problem is probably caused by the NTFS
permissions.
| > | > Please double check the following steps to see if the problem can be
| > | > resolved. I also have seen the shorter version of those steps solve
| > the
| > | > same issue.
| > | >
| > | > You may try the following steps to resolve the issue:
| > | >
| > | > 1. Add ACLs listed in 332097:
| > | >
| > | > 332097 IIS 6.0: DCPROMO Does Not Retain Permissions on Some IIS
| > Folders
| > | > http://support.microsoft.com/?id=332097
| > | >
| > | > 2. Add the same ACLs for the NT AUTHORITY\NETWORK SERVICE account as
| > those
| > | > listed for the IIS_WPG group in the resolution section of 332097.
| > | >
| > | > Here is a shorter version of those steps:
| > | >
| > | > 1. Add the NT AUTHORITY\NETWORK SERVICE account to
| > | > C:\WINDOWS\Help\iisHelp\common with "Read and Execute," "List Folder
| > | > Contents" and "Read".
| > | > 2. Add the NT AUTHORITY\NETWORK SERVICE account to
| > | > C:\WINDOWS\system32\inetsrv\ASP Compiled Templates with Full
Control.
| > | > 3. Add the NT AUTHORITY\NETWORK SERVICE account to C:\WINDOWS\IIS
| > | > Temporary
| > | > Compressed Files with Full Control.
| > | >
| > | > Also please check the following:
| > | >
| > | > 1. Make sure IIS_WPG, Local Service and Network Service accounts
have
| > Read
| > | > & Execute, List Folder Contents, and Read permissions to
| > | > C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322.
| > | > 2. Ensure IIS_WPG, Local Service and Network Service accounts have
| > Full
| > | > Control permission to
| > | > C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET
Files.
| > | >
| > | > Run "iisreset" if you make any changes and then check if the issuer
| > still
| > | > occurs.
| > | >
| > | > Also please refer to the following KB articles:
| > | >
| > | > 842493 You receive a "Service Unavailable" error message when you
| > browse
| > | > an
| > | > IIS 6.0 Web page on a Windows Server 2003-based domain controller
| > | > http://support.microsoft.com/default.aspx?scid=kb;EN-US;842493
| > | >
| > | > 823379 You receive a "Server Error in '/' Application. Access to the
| > path
| > | > <path> is denied" error message when you log on to Windows
SharePoint
| > | > Services
| > | > http://support.microsoft.com/default.aspx?scid=kb;EN-US;823379
| > | >
| > | > If the issue still occurs, you can try to rerun CEICW to see how
thing
| > | > goes. If it does not help, you may need to try to reinstall intranet
| > | > component. The operation will not affect the other application.
| > | >
| > | > Hope this helps.
| > | >
| > | > Please feel free to let me know if you have any questions or if you
| > need
| > | > further assistance.
| > | >
| > | > I appreciate your time and look forward to hearing from you.
| > | >
| > | > Best regards,
| > | >
| > | > Crina Li (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
| > issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
| > check
| > | > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although
| > we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > | > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | >
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > | > rights.
| > | > --------------------
| > | > | From: "Wesley" <chanwes(no spam)@hotmail.com>
| > | > | Subject: Companyweb not avaliable / Server application unavailable
| > | > | Date: Wed, 19 Apr 2006 01:34:35 -0400
| > | > | Lines: 23
| > | > | X-Priority: 3
| > | > | X-MSMail-Priority: Normal
| > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | > | X-RFC2646: Format=Flowed; Original
| > | > | Message-ID: <#077yL3YGHA.2136@xxxxxxxxxxxxxxxxxxxx>
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: firewall.murphyhilgers.com 64.26.186.115
| > | > | Path:
| > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
| > | > | Xref: TK2MSFTNGXA01.phx.gbl
| > microsoft.public.windows.server.sbs:261408
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | The companyweb, remote, backup, monitoring and reporting asp
portal
| > are
| > | > all
| > | > | malfunction after the weekend. The page comes with the big red
word
| > | > "Server
| > | > | Applciation Unavailable". The following error error also comes up
in
| > | > | application log after iis restart each time. However, I don't
think
| > it
| > | > is
| > | > | related because we have this error since three months ago.
| > | > |
| > | > |
| > | > | Event Source: Active Server Pages
| > | > | Event ID: 5
| > | > | Description:
| > | > | Error: The Template Persistent Cache initialization failed for
| > | > Application
| > | > | Pool 'DefaultAppPool' because of the following error: Could not
| > create a
| > | > | Disk Cache Sub-directory for the Application Pool. The data may
have
| > | > | additional error codes..
| > | > |
| > | > | I follow the recommendations and check permissions of the "network
| > | > services"
| > | > | and iis_wpg on difference folders and check IIS default web /
| > | > application
| > | > | pool settings and problem does not resolve.
| > | > |
| > | > | Looks like I have to re-install the intranet component again. But
| > | > wondering
| > | > | what impact it will have for other applications. i.e. OWA. Any
idea?
| > | > |
| > | > |
| > | > |
| > | >
| > |
| > |
| > |
| >
|
|
|
.
- References:
- Companyweb not avaliable / Server application unavailable
- From: Wesley
- RE: Companyweb not avaliable / Server application unavailable
- From: "Crina Li"
- Re: Companyweb not avaliable / Server application unavailable
- From: Wesley
- Re: Companyweb not avaliable / Server application unavailable
- From: "Crina Li"
- Re: Companyweb not avaliable / Server application unavailable
- From: Wesley
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