RE: Several Problems; how to reset security and troubleshoot server

Sorry it took so long to respond,

First of all thank you for the detailed response.

1.) On the SBS security settings ; I accept your response, but will ask is
there a utility pgm that resets portions of the settings back to default
settings? "the safe to do areas"

2.) On the Remote Assistance Issue I have check all of the settings as you
outlined everything is OK. I need to add that I think what you had me doing
was past the main issue. Let me explain further:
From the SBS server I can not even launch the dialog to start the Remote
Assistance Offer from the Server Managment MMC, Alot of the settings you had
me checking especially on the clients has to do with an offer being
unsuccesful. I can even start an offer. I have also discovered that I can not
launch "Help and Support" from the Start Menu either. They may be related.
What started me on the path of security problem was I had a simular problem
a while ago when I could not launch the FAX setup from the Server Management
Console. I was instructed to reset some security settings and wala it worked.

3.) On the browser problem I follow all of your instructions with no change
in the result. here is the resultsyou requested.
nbtstat -n

LAN Connection:
Node IpAddress: [192.168.16.2] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
AICSBS2KSERVER <00> UNIQUE Registered
ALPHAINSULATION<00> GROUP Registered
ALPHAINSULATION<1C> GROUP Registered
AICSBS2KSERVER <20> UNIQUE Registered
ALPHAINSULATION<1B> UNIQUE Registered
ALPHAINSULATION<1E> GROUP Registered
AICSBS2KSERVER <03> UNIQUE Registered
ALPHAINSULATION<1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered
AICSBS2KSERVER <01> UNIQUE Registered
ADMINISTRATOR <03> UNIQUE Registered

WAN Connection:
Node IpAddress: [69.15.216.18] Scope Id: []

No names in cache

E:\Documents and Settings\administrator.ALPHAINSULATION>nbtstat -r

NetBIOS Names Resolution and Registration Statistics
----------------------------------------------------

Resolved By Broadcast = 1
Resolved By Name Server = 506

Registered By Broadcast = 8
Registered By Name Server = 3

NetBIOS Names Resolved By Broadcast
---------------------------------------------
ALPHAINSULATION<1E>

"Robert Ozone" wrote:

When I try to launch remote assistance from server management - client
computer nothing happens. I had a simular problem with the fax in the server
management gui and microsoft support reset security on some selected items. I
am thinking this may be a simular problem.

I think there is a utility coomand that goes through the entire SBS settings
and sets the security settings to the original default. Does any body know of
this and how to use it?

I am also having problem where the server is not listing itself in the
browser table. I can call it explicitly \\sbsserver but it the only item that
does not show up in the network browser.

Lastly I am having some clients reporting unable to find domain during
processing of group policy, client logs on but policy processing is
terminated.

I am thinking this may all be related. Can anybody help guide me how to go
about troubleshooting these issues?

Thank You in advance
.

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