RE: Small Business Server Monitoring Error 4353

Hi Nick,

Thanks for using the SBS newsgroup.

From your description, I understand the issue to be: the monitoring
component stopped to send reports and there is error event 4353 logged in
Event Viewer. If I am off base, please don't hesitate to let me know.

Let us perform the following tests to trouble shoot the issue:

I. Please ensure the ASP.NET State Service, IIS Admin service and the World
Wide Web Publishing service is running.

Also please ensure the IIS Admin service and the World Wide Web Publishing
service is running under Local System Account, Startup type as "Automatic".
You can refer to the following steps:

Open Services Management console (services.msc), locate the IIS Admin
service/ World Wide Web Publishing service and double click it to open its
Properties page. Set it Startup type as "Automatic". Click Log on tab,
please ensure check the box of "Local System Account".

After verifying them and then test the issue again, what is the result?

II. Please try to re-run the CEICW (configure e-mail and internet
connection wizard -> Connect to the internet) to configure the SBS network
connection and issue certificate. I would like to list the steps for your
reference:

1. Expand Standard Management | To Do List.
2. Click Connect to the Internet in the right pane.
3. Navigate the wizard to Firewall and then select Enable firewall. In the
next page, make sure the E-mail item is checked in services configuration
page.
4. Click Next and then select Allow access to the following web site
services from the internet.
5. Make sure Outlook via the internet, Remote Web Workspace items are
selected and select any additional services, such as Outlook Web Access,
that you require. click Next.
6. On the Web Server Certificate page, select the Web server certificate
type, and then click Next. You can choose to either install a new Web
server certificate or locate a third-party certificate.
7. The wizard automatically configures Exchange, IIS, and the RPC proxy
registry entries.

I suggest you refer to KB 825763 to get more information about configure
SBS network connection:

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

Then please test the issue to see if the issue be fixed.

If the issue persists, please let me know the following information:

1. What is the certificate? Is it third party certificate? Please try to
un-issue the certificate to test, what is the result?

2. Can you access the Companyweb site and RWW site successfully? Please try
to test and let me know the result.

3. Can you find any other related error event in the Event Viewer? If yes,
please paste the detail error information here.

Hope above information helps! I am happy to be of assistance to you and
look forward to your reply.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
Thread-Topic: Small Business Server Monitoring Error 4353
thread-index: AcZiT3RZNJ4dhZvGS4Woij3f5WeGAg==
X-WBNR-Posting-Host: 81.149.140.64
From: =?Utf-8?B?Tmlja3M=?= <Nicks@xxxxxxxxxxxxxxxxxxxxxxxxx>
Subject: Small Business Server Monitoring Error 4353
Date: Mon, 17 Apr 2006 11:48:02 -0700
Lines: 29
Message-ID: <DBCD080C-33EA-4CBA-9E15-AC45C3953EDF@xxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 8bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
Newsgroups: microsoft.public.windows.server.sbs
Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:260997
NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
X-Tomcat-NG: microsoft.public.windows.server.sbs

The SBS monitoring service is no longer sending reports by email.

Looking in the logs I get:
Event Type: Error
Event Source: SmallBusinessServer
Event Category: SBS Monitoring
Event ID: 4353
Date: 17/04/2006
Time: 09:04:02
User: N/A
Computer: XYZ
Description:
An error occurred in attempting to send a Server Status Report in e-mail.
The e-mail message was not sent. There may be a problem with connectivity
or
system configuration. Ensure that the ASP.NET State Service and IIS Admin
service are running. You can also try resetting your monitoring and
reporting
preferences. To do this, open the Monitoring and Reporting taskpad in
Server
Management, and then click Set Up Monitoring Reports and Alerts.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 8f 2f 07 80 Â?/.Â?

This used to work fine, but appears to have happened immediately after
installing a certificate in IIS and activating SSL external access to the
server. I have checked that the services mentioned above are started.

Thanks in advance for any help on this.


.

Relevant Pages

  • RE: SSL for Exchange stops WSUS
    ... detect your current network configuration settings or you never run CEICW ... configuring ISA Server 2000 as a gateway server, firewall, and web caching ... This newsgroup only focuses on SBS technical issues. ... How you added a certificate to the default web site? ...
    (microsoft.public.windows.server.sbs)
  • RE: Certificate Services on SBS 2003
    ... > This newsgroup only focuses on SBS technical issues. ... you may want to contact Microsoft CSS directly. ... you have installed the Certificate Services ... >>> server name for the SBS server. ...
    (microsoft.public.windows.server.sbs)
  • Re: How to remove public folder for Distribution List
    ... If you have assigned the certificate to IIS manually. ... click the Server Certificate button. ... This newsgroup only focuses on SBS technical issues. ... How to remove public folder for Distribution List ...
    (microsoft.public.windows.server.sbs)
  • RE: Small Business Server Monitoring Error 4353
    ... I understand the issue to be: the monitoring ... On the Web Server Certificate page, ... This newsgroup only focuses on SBS technical issues. ...
    (microsoft.public.windows.server.sbs)
  • RE: Monitoring Error no emails comming through
    ... > reports on the SBS server managements. ... > can access other internal website such as OWA or backup reports? ... > Here I assume that you only encountered problem on monitoring components, ... > Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)