RE: OWA and default accounts

Hi Simon,

Thanks for using the SBS newsgroup.

From your description, I understand that you have some problems to
send/receive emails using OWA. If I am off base, please don't hesitate to
let me know.

Before we go any further, please kindly help me collect some information to
isolate the issue:

1. In SBS environment, the default email account should be Exchange
account. What is your meaning of the sentence "my hosting provider is the
default account"? Can you open the Email Account settings configuration
page and capture a screen shot of the settings for analyze.

2. What is your meaning of the sentence "When I try and send from a remote
site using RWW then going into outlook any emails I send are returned from
the exchange server"? Do you mean that when you logon OWA to send emails,
the emails return to the Exchange server? How you know the emails return to
exchange server? What recipients you send? Are they external email
addresses or internal email address?

3. How you configured Exchange server to send emails and receive emails? Do
you use DNS or smarthost to send email? I would like to suggest that you
refer to the following steps to re-configure the email server:

A. Click Start, click Server Management.
B. Click To Do List and then click "Connect to the Internet".
C. Click Next, select "Do not change connection type" and click Next.
E. Select Enable firewall and click Next.
F. Ensure E-mail is selected and Click Next.
G. Go through the steps until the Internet E-mail page shows, select
"Enable Internet e-mail" and click Next.
H. Select either "Use DNS to route e-mail" or "Forward all e-mail to e-mail
server at your ISP". If you select the latter, enter the ISP SMTP server.
Click Next.
I. Specify to receive e-mail using one or both of the following methods:

- POP3 Mailboxes
- Exchange

Click Next.

J. Enter your e-mail domain name and click Next. The e-mail domain name
should match the mail exchanger (MX) resource record maintained at your
ISP. This must be a registered Internet domain name.
K. Go through the steps to finish the wizard.

If you configured the mail server as a smarthost, you need continue
configure as follows:

A. Locate the node: Server Management -> Advanced Management -> Pop3
Connector Manager
B. Click the link "Open Pop3 Connector Manager", click Add button to input
pop3 server information, user account, mailbox type and so on.
C. If the mailbox type is Global Mailbox, you need configure Routing Rule
to route emails to individual mailboxes.

Then please try to test the issue again, what is the result?

More information:
http://www.sbslinks.com/DNS_Smarthost.htm

Please mail me the information to my working mailbox: v-yanniw@xxxxxxxxxxxxx

I appreciate your time! I am happy to be of assistance to you and look
forward to your reply.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
From: Simon <simon@xxxxxxxxxxxx>
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Hi,
I have sbs here and have external hosting for my domain name. Outlook on
my laptop works fine with the email settings - my hosting provider is
the default account. When I try and send from a remote site using RWW
then going into outlook any emails I send are returned from the exchange
server. I have run the ceicw wizard and made sure it's all in there for
the email.
What have I missed ?
Thanks
Simon.


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