OWA and default accounts

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Hi,
I have sbs here and have external hosting for my domain name. Outlook on my laptop works fine with the email settings - my hosting provider is the default account. When I try and send from a remote site using RWW then going into outlook any emails I send are returned from the exchange server. I have run the ceicw wizard and made sure it's all in there for the email.
What have I missed ?
Thanks
Simon.
.

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