Re: Server Sync and OMA Won't work.



Hi Scott,

Thanks for your update.

I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!

Ok, I will wait for you. Please feel free to let me know if you have
unclear about information I provided. I am glad to be further assistance.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

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Microsoft engineers can only focus on one issue per thread. Although we
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Mon, 03 Apr 2006 08:11:55 GMT
Subject: Re: Server Sync and OMA Won't work.
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Hi,

Thanks for your update. I appreciate your time and efforts to the issue.

I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!

For time critical issues (not business down), we encourage you to contact
CSS directly for more immediate assistance:
International Support (non-US/Canada):
http://support.microsoft.com/common/international.aspx

US and Canada:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone

To continue working with me in the newsgroups, please see the following:

For current situation, please kindly help me collect the following
information for analyze:

1. Please enable IIS logging and reproduced the issue (sync with the SBS
server, access the OMA site) and collect IIS log and IIS metabase.

-To enable IIS log:

a. Open IIS MMC, right click Default Web Site and then click Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files under
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and try Server Activesync to reproduce the
problem.
e. Wait about 15 minutes, then go to the following folder:
C:\WINDOWS\system32\LogFiles and send them to me.

Note: please let me know your SBS server IP address, the mobile IP address
and the exact access time.

-To collect the IIS Metabase:

a. Download the IIS Resource Kit tools from the following page:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73
-
B628-ADE629C89499&displaylang=en
b. Install it, run MBExplorer (Metabase Explorer)
c. Right click the "LM" node and choose "Export to file".
d. Specify a file name, specify the password and finish the export.
e. Send the file and the password to me.

3. Save me a text copy of application and system log for analyze.

To save a text copy of Application /System log:

A. Open Event Viewer: Start -> All Programs -> Administrative Tools ->
Event Viewer.
B. Right-click on Application/System log and select "Save Log File As?".

Please compress all files and mail them to my working mailbox:
v-yanniw@xxxxxxxxxxxxx

I appreciate your time! I am happy to be assistance of you and look
forward
to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
From: scottbob@xxxxxxxxx
Newsgroups: microsoft.public.windows.server.sbs
Subject: Re: Server Sync and OMA Won't work.
Date: 31 Mar 2006 08:24:21 -0800
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Well after trying these things it seems that the situation has stayed
almost the same. Now when trying to setup the sync with the phone it
now says that the server is rejecting my log on credentials. It doesn't
really give me an error message I am using active sync to set up the
sync with the server. The message for OMA is still the same no matter
where i try to log in from. .I made sure that both certs were installed
and still nothing. Where can I find the IIS log? There are some items
in the event viewer about server actice sync and OMA. T

The one's for Server sync says
"Microsoft Exchange ActiveSync has been loaded: Process ID:
[11140]."

There are two random items or MSExchangeOMA, the first one is...
"Process IISIPMCD97E0B9-8889-441F-BF35-7CB6F235119F -AP
"EXCHANGEMOBILEBROWSEAPPLICATIONPOOL (PID=11140). The shared memory
heap could not be created."

and the second is....

"An unknown error occurred while processing the current request:
Message: The remote server returned an error: (501) Not Implemented.
Source: Microsoft.Exchange.OMA.ExchangeDataProvider
Stack trace:
at
Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetRequestStream
(
)
at
Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFol
d
ers()
at
Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInf
o
user)

Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack trace:
at
System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags
invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
Boolean isBinderDefault)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags
invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr,
Binder binder, Object[] args, CultureInfo culture, Object[]
activationAttributes)
at System.Activator.CreateInstance(Type type, BindingFlags
bindingAttr, Binder binder, Object[] args, CultureInfo culture,
Object[] activationAttributes)
at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
sender, EventArgs e)

Message: Exception of type
Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was
thrown.
EventMessage:
UserMessage: A System error has occurred while processing your request.
Please try again. If the problem persists, contact your administrator.
Source: Microsoft.Exchange.OMA.UserInterface
Stack trace:
at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
sender, EventArgs e)
at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs
e)
at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
at
System.Web.SessionState.SessionStateModule.BeginAcquireState(Object
source, EventArgs e, AsyncCallback cb, Object extraData)
at
System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionSt
e
p.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step,
Boolean& completedSynchronously)"



Thanks for all of your help.





.



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