RE: SBS sp1 upgrade failed
- From: Orlando <Orlando@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 7 Apr 2006 12:34:01 -0700
Crina,
When i installed the Fax service i got an error stating that msde sp4 could
not be installed. Then i check and the fax service is installed. Went thru
the same routine to update SBS sp1 and got the same error. I will be emailing
the logs again...
""Crina Li"" wrote:
Hi Orlando,.
Thanks for your update.
I will look forward to your test result.
Best regards,
Crina Li (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: SBS sp1 upgrade failed
| thread-index: AcZYKBcTd94fAVl4Q5e93VrX7Dbi+g==
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| From: =?Utf-8?B?T3JsYW5kbw==?= <Orlando@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <8EDD547D-3A35-4681-AD71-24E9610DA561@xxxxxxxxxxxxx>
<HwGyBmWUGHA.380@xxxxxxxxxxxxxxxxxxxxx>
<9D29B0AC-CA34-4DF0-B5D7-30E38A867EC9@xxxxxxxxxxxxx>
<UZ#x1YwUGHA.880@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: SBS sp1 upgrade failed
| Date: Tue, 4 Apr 2006 13:41:03 -0700
| Lines: 286
| Message-ID: <CEFD2035-50D4-4475-8E84-40446B96A613@xxxxxxxxxxxxx>
| MIME-Version: 1.0
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| charset="Utf-8"
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| X-Newsreader: Microsoft CDO for Windows 2000
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| Newsgroups: microsoft.public.windows.server.sbs
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|
| Sorry Crina,
|
| i did not select the option to be notified of replies.
|
| It does show sp4.
| Will try uninstalling fax service as you mentioned and will
| get back to you.
|
| ""Crina Li"" wrote:
|
| > Hi Orlando,
| >
| > Thanks for your update.
| >
| > I have reviewed the logs and find the error regarding Server
Configuration:
| > MSDE 2000 Service Pack 4 did not install and fax configuration.
| >
| > Please use the following method to check the service pack level.
| >
| > 1. Open CMD prompt.
| > 2. Key in the following command and hit Enter:
| >
| > osql -S -E servername\sbsmonitoring
| >
| > 3. Key in the following commands and hit Enter:
| >
| > 1> select serverproperty('productlevel')
| > 2> go
| >
| > 4. Check the output and find whether SP4 is shown.
| >
| > If the service pack 4 has not been shown, please follow the steps below
to
| > install it:
| >
| > 1. Download MSDE SP4 from Microsoft Download, and extracted to a folder.
| > 2. Ran the following command and upgrade the SBSMonitoring instance to
SP4:
| >
| > Setup /upgradesp sqlrun BLANKSAPWD=1 INSTANCENAME=SBSMonitoring
| > DISABLENETWORKPROTOCOLS=1 /L*v "C:\Program Files\Microsoft
| > Integration\Windows Small Business Server
2003\Logs\Monitoring_MSDE.Log"
| > REBOOT=ReallySuppress /qn
| >
| > Regarding the fax service, we may try the following steps to see how
thing
| > goes:
| >
| > 1. Uninstall Fax Service via SBS Setup using component Selection
screen,
| > set the Action to Uninstall for the Fax Service.
| > 2. Complete the wizard.
| > 3. Rename the following keys and files to *.old:
| >
| > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
| > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
| > C:\Program Files\Microsoft Windows Small Business Server\fax
| > C:\Winnt\FaxSetup.log
| >
| > 4. Reboot the server
| > 5. Reinstall the fax service
| >
| > I hope the above info helps.
| >
| > If there's any update, please feel free to let me know.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: SBS sp1 upgrade failed
| > || From: =?Utf-8?B?T3JsYW5kbw==?= <Orlando@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > || Subject: RE: SBS sp1 upgrade failed
| > | Date: Mon, 27 Mar 2006 12:26:02 -0800
| > | | Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | the email was not successful. how can i post the logs or where can i
send
| > the
| > | zip file?
| > |
| > | ""Crina Li"" wrote:
| > |
| > | > Hi Orlando,
| > | >
| > | > Thank you for posting in SBS newsgroup.
| > | >
| > | > I am sorry for the delayed response due to weekend. Please
understand
| > that
| > | > the newsgroups are staffed weekdays by Microsoft Support
professionals
| > to
| > | > answer your systems and applications questions. Your understanding
is
| > | > greatly appreciated!
| > | >
| > | > From the description, I understand you have received error when you
| > install
| > | > SBS service pack 1 package. If I have misunderstood your concerns,
| > please
| > | > do not hesitate to let me know.
| > | >
| > | > As I know, there are two MSDE/WMSDE instances installed on a
typical
| > SBS
| > | > 2003 server: SBSMONITORING and SHAREPOINT, which are used in the
SBS
| > | > Monitoring component and the companyweb respectively. The error
occurs
| > if
| > | > either or both of the instances fail to upgrade to SP4.
| > | >
| > | > Before we install the SBS 2003 SP1 onto the server, we need to make
| > sure
| > | > that the required components such as Windows server 2003 SP1,
Exchange
| > 2003
| > | > SP1, WSS SP1 have been installed. Please refer to the release note
and
| > | > double check the install procedure:
| > | >
| > | >
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=022677CC-F5AC-4BFB-
| > | > 9AD0-454E89CB98BB&displaylang=en
| > | >
| > | > Would you please help me confirm if you have strictly followed the
| > document
| > | > to install SBS SP1?
| > | >
| > | > For SBS 2003 Standard:
| > | >
| >
http://download.microsoft.com/download/2/e/9/2e902d14-da2e-43ba-8bd6-6d258f5
| > | > 356b6/SP1Setup_std.htm
| > | >
| > | > Getting Started: Windows Small Business Server 2003 with SP1
| > | >
| >
http://download.microsoft.com/download/9/a/3/9a306a75-e7da-461f-996d-7b93e09
| > | > 948ee/GettingStarted_Combined.doc
| > | >
| > | > More reference:
| > | > http://www.smallbizserver.net/Default.aspx?tabid=236
| > | >
| > | > If you have followed the steps, please help me to gather the
following
| > | > information to isolate the problem:
| > | >
| > | > 1. Do you have received the prompt box which indicated the
operation
| > has
| > | > been finished successfully? What are the error messages you receive
| > when
| > | > you install SP1?
| > | > 2. You can check if SBS 2003 SP1 is installed through taking a look
at
| > this
| > | > registry key:
| > | >
| > | >
| >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\ServicePackNumber
| > | >
| > | > It should be set to "1" if the server is at SP1.
| > | >
| > | > In addition, you may check what SP level the following components
are
| > at by
| > | > using the steps respectively:
| > | >
| > | > - Windows Server 2003: Right-click on My Computer and choose
| > Properties; or
| > | > run "winver".
| > | >
| > | > - Exchange Server 2003: Click Start -> All Programs -> Microsoft
| > Exchange
| > | > -> System Manager, expand Servers, right-click on servername and
choose
| > | > Properties.
| > | >
| > | > - SQL Server 2000: Click Start -> All Programs -> Microsoft SQL
Server
| > ->
| > | > Enterprise Manager, right-click servername under SQL Server group
and
| > | > choose Properties.
| > | >
| > | > 3. Do you see "Microsoft Windows Server 2003 for Small Business
Server
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