Re: SBS SP 1 installation error

Hi Nick,

thank you for your help.

The only option I got when I try to select "reinstall" Administration in the
Action Field were Remove or None (already installed). So I choose Remove
install and when I did, it ask me if I am sure I want to delete "user shared
folders" but I don't want this to remove and so I choose "no" and now my
server is rebooting. I will let you know what happen next because it takes a
bit of time for it to reboot.

Helen

"Nick Oliver" wrote:

Try disabling all antivirus, then go to add remove programs and fid "Windows
Small Business Server 2003" and click change/remove. When you get to the
Component Selection Window, expand Server Tools and choose Maintence in the
Action field, and choose Reinstall in Administration. Follow along with the
wizard, rebooting if needed.

Then try installing SP1 (still with your antivirus disabled).

Once it's all set, go ahead and start up your antivirus products to secure
your box.

Good luck,

Nick


"HMOOC" <HMOOC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C7C7C47B-0152-427D-AF65-FC15EE57D69A@xxxxxxxxxxxxxxxx
Hi,

I keep getting this error message when I was trying to install the SBS SP
1.

"Windows Small Business Service Pack 1 Setup has encountered an error.
For
more information, review the most recent entry in the Setup error log in
C:\Program Files\Microsoft Integration\Windows Small Business
2003\logs\setup.log. The correct the error and run Service Pack 1 Setup
again. Do you want to view the error now."

When I click yes, I the setup log have one entry indicating that the
Component Name: server tools....An error occured while the server was
being
reconfigured. Rerun setup.

Which CDs of the SBS to would I have to use to rerun setup?

I've try disable Trendmicros Scan Mail and install the SBS SP1 but that
did
not work. I also emtpied all the temp files and reinstall the SP again
but
that did not work.

Any suggestions are appreciated.

Helen



.

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